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The Laurel at Millcreek

777 East 3900 South, Salt Lake City, UT 84107

(800) 558-0653 (Caring Family Advisorâ„¢)

4.61

(21 reviews)

Offers Senior Apartment, Assisted Living, and Independent Living
Top rated on Caring.com

2021, 2022, 2023

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Reviews of The Laurel at Millcreek in Salt Lake City, Utah

4.61

(21 reviews)

  • Facility

    4.5

  • Staff

    4.8

  • Food

    4.4

  • Activities

    4.5

  • Value

    4.8

Top rated on Caring.com

2021, 2022, 2023

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Debra

4

April 1, 2023

I visited this facility

I toured Pacifica Senior Living Millcreek. They gave me a tour of the rooms, but they were remodeling them. Everything was taken down because they were preparing to prep it. I liked it because it had a hair salon, a business center with a computer, and an outdoor patio with gardens. They had a really good chef there. He came out, and he shook my hand. They had a whole calendar of activities. There was everything from bingo to stretching and exercises. They had Mardi Gras there in February, so they did all kinds of activities for the seniors. They had like 4 to 5 activities a day that they could participate in. The independent living quarters are on the second floor, and the assisted living is on the first floor. The person who gave me the tour was very nice. The rooms were in the back. I got a copy of the layout of the rooms, but they were remodeling. The room that they showed me was a 2-bedroom and was very roomy. It had a kitchenette. The staff who toured me was very personable. They had a very large courtyard, too.

Joann

4

September 18, 2022

I visited this facility

Pacifica Senior Living Millcreek was nice. I was greeted by Austin and one of the managers introduced herself to me. They were both attentive. We sat down and they talked to us before the tour. The rooms were kind of smaller than what we anticipated, but they were nice. The dining area was also very nice and clean. They have music, games, puzzles, a nice library, and a scenic tour in the shuttle once a week where you can volunteer if you want to go or not. They hold barbecues for the residents, too, and celebrate people's birthdays. So that's nice. The theme was just kind of dark there.

Kellie

5

June 16, 2022

I visited this facility

Pacifica Senior Living Millcreek was very nice and the people were nice. We toured their independent living in April. I liked it and I thought they had a good program. I think it would be very beneficial for a senior. I have nothing to compare it to, but I think it was very nice with all their different activities. The food seemed like it was of good quality. Our tour guide was very nice and answered all our questions. The apartment itself was very cute, and the dining area was very clean and nicely decorated. They showed me a list of all the amenities but no activity was going on at the time that we were there.

Provider Response

Thank you so much for your kind comments about our team! We appreciate you taking the time to leave us this positive review. We hope you have a great day!

Charles

4

May 15, 2022

I visited this facility

The number two that we have been to and we're really impressed with is Pacifica Senior Living Millcreek. They were very friendly, and the staff seemed to be very competent when we did our tour. The staff who showed us around was really good. The cleanliness was very impressive. They have patios and courtyards. They have a really nice patio and things like that. They just had a refrigerator in the rooms. They have a good activity schedule.

Provider Response

Charles, thank you for taking the time to leave a positive review for Pacifica MillCreek. We appreciate the kind words about our incredible team members!

Cynthia

5

October 26, 2021

I visited this facility

I had an in-person tour of Pacifica Senior Living Millcreek. I like the fact they had music, a piano, and a guitar, both of which my father plays. They had a library. I liked the way it was arranged. We went and viewed the rooms, and I liked the size of the rooms. That was independent living also. And I liked the price; it was cheaper. Pacifica was nice, and I liked the fact that it had a bus stop, right outside the door, right there on the street because my father is very mobile. All my life, he's always ridden a bus. There was one area that we went to that they were cleaning and kind of had a smell to that wing. But then I don't know if that wing was independent living or memory care or what that wing was. They had a room where they had animals, and they came once a week. They brought these dogs in so you could come in and pet the dogs. It's therapeutic too, and I kind of like that.

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living MillCreek. Thank you again, we hope you have a wonderful day!

TR55

5

October 15, 2021

I am a friend or relative of a current/past resident

My mom is at Pacifica in Millcreek, UT. She really enjoys living there. She has a one bedroom apartment that is quite spacious. Her interactions with the staff has been very positive. They all seem very caring and take the time to say hello and let her know they are there if she needs anything. Although she doesn't partake in many activities (her choice), they have many activities available - games, entertainment, road trips, music, etc. A person can be as busy as they like there. She has commented time and again that she is very glad she moved to Pacifica.

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living MillCreek. Thank you again, we hope that you have a wonderful day.

Pegburger

5

October 14, 2021

I am a friend or relative of a current/past resident

My mother moved into Pacifica the day before everything started to shut down because of Covid. She had never lived by herself and always spent a lot of time with family. Pacifica made her feel really welcomed and help with the adjustment from always being around family to being by herself. She enjoys the activities they provide especially the bus rides, games and music performers. She is really happy living at Pacifica and is always telling people she sees what a great place it is to live at and how great the staff is.

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living MillCreek. Thank you again, we hope that you have a wonderful day.

Jami

3

September 9, 2021

I visited this facility

I toured Pacifica Senior Living Millcreek Independent Living. It felt more like an old folk home to me and it was older, and not as updated as some of the other places I've seen. The grounds were not kept up. It was kind of brown grass and the patio area was quite small, the part that the residents could access, so I felt like that was not a lot of ground for my mom because she enjoys flowers and plants and all that stuff. So it wouldn't have been enough for her. The dining area was nice. I saw residents participating and going to the beauty salon and activities, but it seemed more of a lower-budget situation for me. The staff was great. I think they're doing their job for what they have, it's just not what works for my mom. Their exterior just probably needs some help, and they probably could update their hallways with some lighter colors and maybe some laminate floors or something rather than carpeting.

Provider Response

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

Alice

4

July 7, 2021

I visited this facility

The people of Pacifica Senior Living MillCreek were very friendly. They even had a welcome sign for us, which I thought was nice. The rooms were nice-sized and reminded me more of a hotel living rather than apartment living in some ways. They had a library too. The residents didn't seem as happy though. I think they were more subdued, and it was probably because of following COVID restrictions. There wasn't any mingling going on, but they gave us snacks and things to leave with.

Provider Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Kathy

5

February 7, 2020

I visited this facility

Pacifica was warm and inviting. They paid attention to details like welcoming us personally. The food they served was delicious. I especially liked the homemade soup and desserts.

Provider Response

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website. Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Mom's Daughter

5

June 4, 2019

I am a friend or relative of a current/past resident

Both of my In-Laws were at Pacifica so when it came time for Mom to move to a place I felt at peace with her saftey, together we chose Pacifica. Mom's one bedroom apartment offers her a sense of home, decorated with her own familiar furniture and accessories. She loves getting her nails done every Tuesday afternoon and her hair done once a week in the salon. She has many activiities to choose from and new friends to interact with. Weekly I pick Mom and bring her to my home for a day out with my family and I return her in the evening which is something we've done for years and nothings changed but her address!

Provider Response

Thank you very much for sharing your detailed personal experience We love to see reviews like yours and will share with the team. We hope you have a wonderful day and hope to see you again soon.

Don R.

5

June 1, 2019

I visited this facility

My mother and I visited Pacifica Millcreek this week. April gave us a delightful tour and the lunch was delicious. Nice to have a chef cooking for you. The facilities were nice and clean and April took the time to show us the model unit and an available unit. Staff was very friendly and we even dropped into a bingo game. We will be visiting other facilities in the next week or two. The bar has been set high.

Provider Response

Hi Don, we are so happy to hear this! We appreciate the kind words and agree with you! The grounds here are incredibly beautiful and well-tended. We are very proud of our community and the level of care we provide. The Chef is very talented and we all very much enjoy meal times. We have a Facebook page that we share our daily activities to, its a fun way to see what your loved one has been doing during the day! We are looking forward to seeing you again soon and we are happy to assist with any questions you might have. Our unique community has so much to offer, we are proud to be a Caring Award community three years in a row! We truly have it all and look forward to seeing you again soon!

Ron Black

5

June 1, 2019

I am a friend or relative of a current/past resident

We chose Pacifica at Millcreek because of the incredible care and concern show by the staff to the seniors. Very concerned and professional management worked with us to produce a good solution to a hard case with my sister-in-law!!

Provider Response

Hi Ron, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Millcreek. We appreciate it & so do our other reviewers. We hope to see you again soon!

Sharon C.

5

December 9, 2018

I am/was a resident of this facility

I am a new resident and I enjoy the kind people in the community. They have great food! It is nice here!

Provider Response

Sharon, thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living MillCreek. Thank you very much, we hope you have a wonderful day!

Mike

5

December 3, 2018

I am/was a resident of this facility

Sharon is outstanding. She is dedicated to making sure all residents have everything they need, and that Kelly really sets the tone greeting with a smile and always a positive word.

Provider Response

Thank you Mike, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living MillCreek.

Erin

4

November 29, 2018

I visited this facility

I came to tour Pacifica Millcreek. I very much enjoyed the tour. This place looks like it will be a great match for my mom. The tour guide, Jill, was excellent! Answered all of my questions. So glad I came!

Provider Response

Hi Erin, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website.) Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Christian

5

November 28, 2018

I am/was a resident of this facility

Facility staff is responsive, friendly and knowledgeable. Menu is excellent and robust with a focus on individual health needs. Clean and warm with a diverse schedule of activities.

Provider Response

Christian, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living MillCreek!

Andrea

5

March 27, 2018

I visited this facility

The downside of Pacifica Senior Living Millcreek was that it was in a busy area and far from where I live. However, the place was cozy and nicely decorated. It didn't seem as large or open as other places. I liked the fact that it was smaller and had a more homey feeling. If my mother were going to some place, she would go there because they have on staff a CNA whereas the other place didn't. The girl who gave the tour was a 5. The staff members were incredibly friendly. Everyone said hello.

Provider Response

Andrea, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living MillCreek!

KW

4

October 30, 2017

I am/was a resident of this facility

I have been living at Pacifica Senior Living Millcreek since last March. It's nice and comfortable. They have good staff and they help when you need it. There are 1-bedrooms and 2-bedrooms available. It's a pleasant atmosphere. They have Bingo every Thursday, manicures, and even pet therapy. If you have a doctor's appointment, they'll take you there on Tuesdays and Thursdays. The food is excellent and really good. You get breakfast, lunch, and dinner. If you don't like what's on the menu, they have another menu you can look at.

Provider Response

Kw, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living MillCreek!

Anonymous547066

5

February 26, 2017

I am a friend or relative of a current/past resident

We were really impressed with Pacifica Senior Living, which is why we chose it. The staff is very friendly and very accommodating to my mother’s needs. One thing that impressed us was that it was a larger apartment for a better price, which is why she is in a two-room unit. The food is very good; I have eaten there a couple of times. We are very pleased with it.

Provider Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

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Costs for The Laurel at Millcreek in Salt Lake City, Utah

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$3,195

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$3,195

Starting Price

Services and Amenities of The Laurel at Millcreek in Salt Lake City, Utah

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: No

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals

Features

  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation

About The Laurel at Millcreek in Salt Lake City, Utah

Pacifica Senior Living Millcreek is conveniently located in a suburb 15 minutes south of Salt Lake City. It is only a block from St. Mark's Hospital and is close to shopping centers, restaurants and parks. Families compliment the facility's spacious apartments and companion suites with living rooms and kitchenettes. When visitors tour the community, they appreciate being greeted by friendly and knowledgeable staff members, and they love the beautiful shady grounds with walking paths. Residents speak highly of the weekly Bingo games, group outings, manicures, haircuts and pet therapy. They also like having weekly transportation to doctor's visits.

Map of The Laurel at Millcreek

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