Prestige Senior Living Orchard Heights

695 Orchard Heights Rd NW, Salem, OR, 97304

10 reviews

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Reviews of Prestige Senior Living Orchard Heights

based on 10 Reviews

Sad in Salem November 28, 2014

I am a friend or relative of resident

Administration repeatedly made commitments but never followed through. Caregivers were not properly trained. Very high amount of employee turnover, The turnover was not limited to just caregivers, supervisory positions also changed frequently. Very little onsite nurse support, despite claims of having two nurses on staff. My parent's bed was soaked with urine and nothing was done about it.

Caring100990850 October 30, 2014

I visited this facility

Prestige Senior has assisted and memory care, but we were only interested for memory care. We came across this facility via recommendation by another individual. The environment appeared to be pretty good in the facility but the parking was horrible. There was no place to park for visitors except walking about half a block. The food appeared to be good, but the responsiveness of the administration was horrible. We asked for a call back; we didn’t get it, I sent an email didn’t get any response, and when I finally got hold of the person, I found out that the individual who was working with us had quit. The activities are pretty much the same with the other facility I went to. We were not satisfied with the administration response, so they must improve on that and trying to keep the same people working there. My impression when we drove into it was -- where are we going to park?

Caring72504850 November 20, 2013

I visited this facility

Orchard Heights was pretty good. The facility was very clean and it was remodeled. I like the staff because they're very friendly. However, they're a little bit short at times. They need more staffing. The food was pretty decent. I would recommend this place because overall they're pretty good.

jesshayden October 14, 2011

I am a friend or relative of a resident

When I was a sophomore in high school I decided to gain some experience and volunteer. I choose this retirement home because it was close to home and I have always wanted to experience working with elders. The facility is beautiful. The rooms are very spacious for each resident and they are able to have a large open area to either sit and talk with other residents, play a game or just relax. Another thing that's really great about this facility is the food. The food is way more than I expected. 3 course meals and always a little dessert. The staff are hard working and always make the residents feel comfortable and tended too. If I ever needed to go into a retirement home I would choose that one.

Elizabeth-1 July 27, 2009

My loved one stayed here

There was a lot of change at Orchard Heights. While my family member lived there administrators changed twice. There is also a high turnover of employees. These things are to be expected to some degree at an assisted living home as the nature of the work is challenging, however, the amount of change at this facility causes care to lower in quality. My family was pleased with their sizeable room, but frustrated with services. We applaud all individuals working in this line of work.

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From Prestige Senior Living Orchard Heights

Prestige Senior Living Orchard Heights offers seniors and their families a range of senior living and care services from our inviting community.

Prestige Senior Living Orchard Heights gives you the freedom to enjoy the activities you love most without worrying about the hassle of household responsibilities. From our restaurant-style dining services that offer an ever-changing menu of new and familiar meals, to a full calendar of events and activities that let you choose your desired level of activity, you're in control of selecting the care and services that are right for you.

Features of Prestige Senior Living Orchard Heights


  • Minimum Rate $3795/month
  • Minimum Memory Cost $5250/month
  • Rent Plus Care Fees
  • Fee Structure Extra We Offer A Month To Month Rental

Room and housing options

  • 1-bedroom apartments
  • Companion Suites We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi
  • Technology Extra Emergency Call System

Health services

  • Medication Management


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Wii Sports
  • Fitness Room
  • Cooking
  • Arts And Crafts

Guest services

  • Guests At Mealtime
  • Overnight Guests


  • Respite Care
  • Minimum Age 62
  • Pets Small Pets Allowed


  • State Licenses 1620540797

Location of Prestige Senior Living Orchard Heights

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