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Reviews of Prestige Senior Living at Orchard Heights
Caring107629750 March 15, 2015
I visited this facility
Prestige Senior Living is a very nice place. We didn't choose that because it is assisted living, and my mother doesn't need that yet. The rooms are really nice. It is very spacious too. The dining room is nice looking and very welcoming. I am very impressed with that place. The staff that assisted us was very nice and very pleasant. All the places we visited have very helpful staff. I like the grounds, and I like that they have a lot of park type settings. It is very welcoming.
Sad in Salem November 28, 2014
I am a friend or relative of resident
Administration repeatedly made commitments but never followed through.
Caregivers were not properly trained.
Very high amount of employee turnover, The turnover was not limited to just caregivers, supervisory positions also changed frequently.
Very little onsite nurse support, despite claims of having two nurses on staff.
My parent's bed was soaked with urine and nothing was done about it.
Caring100990850 October 30, 2014
I visited this facility
Prestige Senior has assisted and memory care, but we were only interested for memory care. We came across this facility via recommendation by another individual. The environment appeared to be pretty good in the facility but the parking was horrible. There was no place to park for visitors except walking about half a block. The food appeared to be good, but the responsiveness of the administration was horrible. We asked for a call back; we didn’t get it, I sent an email didn’t get any response, and when I finally got hold of the person, I found out that the individual who was working with us had quit.
The activities are pretty much the same with the other facility I went to. We were not satisfied with the administration response, so they must improve on that and trying to keep the same people working there. My impression when we drove into it was -- where are we going to park?
Caring72504850 November 20, 2013
I visited this facility
Orchard Heights was pretty good. The facility was very clean and it was remodeled. I like the staff because they're very friendly. However, they're a little bit short at times. They need more staffing. The food was pretty decent. I would recommend this place because overall they're pretty good.
jesshayden October 14, 2011
I am a friend or relative of a resident
When I was a sophomore in high school I decided to gain some experience and volunteer. I choose this retirement home because it was close to home and I have always wanted to experience working with elders. The facility is beautiful. The rooms are very spacious for each resident and they are able to have a large open area to either sit and talk with other residents, play a game or just relax. Another thing that's really great about this facility is the food. The food is way more than I expected. 3 course meals and always a little dessert. The staff are hard working and always make the residents feel comfortable and tended too. If I ever needed to go into a retirement home I would choose that one.
Elizabeth-1 July 27, 2009
My loved one stayed here
From Prestige Senior Living at Orchard Heights
Prestige Senior Living at Orchard Heights offers seniors and their families a range of senior living and care services from our inviting community.
Living at Prestige Senior Living at Orchard Heights gives you the freedom to enjoy the activities you love most without worrying about the hassle of household responsibilities. From our restaurant-style dining services that offer an ever-changing menu of new and familiar meals, to a full calendar of events and activities that let you choose your desired level of activity, you're in control of selecting the care and services that are right for you.
Features of Prestige Senior Living at Orchard Heights
Technology and entertainment
- Cable TV in resident's rooms
- Technology extra: Emergency Call System
- Wi-fi in residents' rooms and shared areas
- Medication Management
Room and housing options
- 1-bedroom apartments
- Studio apartments
- Companion suites: We offer companion suites
- Beauty/Barber shop
- TV room
- Gardens/outside patio
- Parking for residents
- Transportation for residents (shuttle bus or similar)
- Shared space where residents can host parties
- Some residents have in-room kitchenettes
- Meals delivered to residents' rooms
- Meals in a shared dining room
- Arts, woodworking, craft
- Organized offsite activities (outings, etc)
- Religious services
- Lectures and discussions
- Wii sports competition
- Guests can attend meals
- Guests can stay overnight
- Laundry service for clothes
- Laundry service for linens
- Private services
- We charge monthly rent plus additional fees for specific care needs, as needed
- Fee structure extra: We offer a month-to-month rental
- Minimum rate: $2,795/month
- Minimum memory care rate: $3,700/month
- Pets: All pets allowed
- We offer respite care (short term stays)
- Minimum age: 55
Location of Prestige Senior Living at Orchard Heights
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