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Reviews of Capital Manor Retirement Community
Littleharm January 21, 2016
I am a friend or relative of resident
My parents moved into Capital Manor in 2010. They purchased a lovely apartment in the tower. My mom was a little more social than my dad but they both made friends right away and liked the facility very much. They liked the food and had favorite waitresses in the Magnolia (dining) Room. In addition to the activities at the manor, outside performances were brought in on a regular basis. My dad, who has played the horn since he was in his teens, put together a small band with a few other residents and they put on concerts with music from the 40s every few months. My mother, unfortunately, developed dementia and when it became apparent that my dad could no long care for her, the decision was made to move her into the Memory Care unit of CM. This was done with the utmost care and respect by the staff. Once in MC, she was initially confused and unhappy but the wonderful staff was patient, attentive, and caring and worked very hard to make her feel welcome in her new home. When her dementia progressed and she was unable to recognize people she knew (family and staff), the staff continued to provide excellent care. She passed away at CM this past December and the staff was there during her final moments. They were caring, sensitive and attentive while abiding by her wishes. My father was extremely grateful for their help.
Over the past six or eight months, my father has had a couple of falls and subsequent surgeries. After the surgeries he was unable to care for himself and was moved into Manor Care, a unit of CM for residents who are temporarily unable to live in their apartments (although I believe there are residents who live there full time). While in Manor Care, my dad received excellent round-the-clock care. They were kind enough to bring his favorite chair from his apartment down to MC while he was there. Eventually he was able to move back into his apartment.
I have visited my parents numerous times and I am always very pleased with what I see when I visit. The staff calls each resident by name. They take time with residents to chat. The facility is very clean and aesthetically pleasing. The apartments in the tower and the rooms in both Memory Care and Manor Care are nice sized. The food is good and the servers are lovely, also calling each resident by name. They know the favorites of the residents. Although Capital Manor is physically a large facility, I have never felt like it was "crowded" or "too big". It is warm and welcoming.
I am very thankful that my parents planned ahead and found Capital Manor when it was a choice rather than a forced situation. They did their homework for assisted-care facilities in the Salem-Portland area and felt CM was the best option for them. It provided both of them, and now just my dad, with what they needed: A place to live with different care-level options, a caring, compassionate and friendly staff, good food, transportation when they need it, a variety of activities, onsite personal conveniences (bank, barber, hair salon, gift shop, etc.), and the opportunity to make new friends. I can't recommend Capital Manor highly enough.
Mona V. August 21, 2012
I visited this facility
My husband's mother is 71 and had recently expressed an interest in moving closer to us because we're her only kids that seem to care what happens to her anymore. She's currently in good health but suffers from depression and so she thought that it would be nice that when she gets older, in case her health went downhill, wherever she lived would have assisted living facilities as well so she wouldn't have to go through the upheaval of moving again. She hates to keep house and cook for just herself, and really does want to make new friends, so she thought that a retirement center would be just the thing for her, where she'd be cared for. And, after a lifetime of hard work and raising ten kids pretty much on her own, she deserves it.
We have a friend whose father lives in Capital Manor and who enjoys it there. We heard that there are several different living arrangement options available there, including assisted living. So we took Mom to visit it.
This place is ENORMOUS! REALLY big and spread out on a very large piece of land. There are so many people living there it's difficult to believe how everyone gets the attention they deserve and often need. Mom is rather shy and she was extremely nervous the entire time we were there. There were just TOO MANY people living there. It was a nice day so a LOT of the residents were out and about on the property; it seemed like swarms of elderly everywhere!
It's a nice facility if what you're looking for is a huge community of people to live among, meet and (possibly) get to know. It's really the difference between living in a big city versus a small town. This is no small town!
The several residents we spoke to seemed to be divided 50-50 on how much they enjoyed living there. The vivacious, social butterfly types...especially those in good health...enjoyed it (our friend's dad falls into that category). The other group were quieter types of folks who were often not in the best of health. Their major complaint after the sheer size of this place was that they didn't feel they got 100% of the care they needed/deserved/had paid for. No one complained about any of the amenities, per se, including the cleanliness, activities, and food, nor the general niceness of the staff.
We spoke to a few staff people, including the person who pretty much acted as a real estate agent for the place who rattled off all the amenities and different living arrangements available like a robot. She was quite off-putting because she seemed to be more interested in selling the place than in Mom and her needs and wants.
Needless to say, Capital Manor was not a good match for Mom! The search continues.
About Capital Manor Retirement Community
Capital Manor Retirement Community is an assisted living facility in Salem, OR that offers residents independent living options and daily support services.for more details on housing, services, and rates.
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