Brookdale Ebenezer Road

1920 Ebenezer Road, Rock Hill, SC, 29732

9 reviews

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Reviews of Brookdale Ebenezer Road


based on 9 Reviews

Elizabeth19 July 10, 2013

I am a friend or relative of a resident

Sterling is very nice. I was a little surprised at the diversity of the rooms that they have. I've had meals there and it's very nice. The staff was always very accommodating. They have an assisted living facility and total care. The residents are interacting with each other and they're very happy there. I think it's a very nice and homey facility.



deeddg August 14, 2012

I am/was a resident of this facility

The director Scott T. & his staff Have been the most far reaching example of client care I have witnessed in many years. The examples of "above & beyond the call" given potential residents let alone current residence is exemplary



in-lawcare January 28, 2012

I am a friend or relative of a resident

My mother-in-law was a patient at this facility. She had the onset of Alzheimers and this made it very difficult to care for her at home. This facility was a locked facility. No one in or out without permission or being accompanied by someone. The nursing staff, at best, was adequate. They provided the basic of care. I don't feel that they went out of their way to take care of the patient's needs. It was basically, here you go take this and move on. The cleaning staff seemed to do a good job. Rooms were cleaned very nicely and trash was collected regularly from the apartments, as they were called. Inside security was in question as male and female alzheimer patients were in the same area. Men just walked in to my mother-in-laws room while we were there. This was not acceptable. The food provided was healthy. Meals were served 3 times a time and they could ask for food or snacks at other times. The problem here was if they did not show up for a meal, they were not always followed up on. She could miss several meals. Family was to be notified of all appointments and extra care given or needed. This did not always happen. I know the facility was for assisted living and not total care, but I think this facility fell short of its duties.



Patrick F. June 16, 2011

Due to the high costs of mom's previous facility where she was in an Alzheimer's unit, we had to reduce monthly expenses. Also, we felt that most of the patients where she was were mentally more impaired than she was and I wanted her to have more meaningful interaction with residents. So, I put her in Sterlinghouse, which is a for profit continuing care facility that does not have various units and does accept Medicare benefits. All of the levels of care are together and as a patients' conditions worsen, they simply change the list of services that a patient receives. This seems to work well as far as individual one on one patient care goes, however since there is not a concentration of memory patients, there is a dearth of activities for patients of mom's specific condition of dementia. All in all I found mom's care at Sterlinghouse satisfactory, however Sterlinghouse did not identify mom's dehydration. The single limitation of Sterlinghouse's level of care is that they do not accommodate patients needing IVs or feeding tubes.


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From Brookdale Ebenezer Road


Brookdale Ebenezer Road provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.

We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.

Features of Brookdale Ebenezer Road


Diet

  • Diabetic
  • Low fat
  • Low salt

Features

  • Computer room
  • Parking for residents
  • Spa

Guest services

  • Guests can attend meals

Cleaning services

  • Laundry service for clothes

Health services

  • Pharmacy
  • 24 hour nurses: On-call 24/7

Dining options

  • Meals delivered to residents' rooms

Location of Brookdale Ebenezer Road


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