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Legacy at Maiden Park

749 Maiden Lane, Rochester, NY 14615

(800) 558-0653 (Call a Family Advisor)

3.85

(7 reviews)

Offers Memory Care and Assisted Living

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Reviews of Legacy at Maiden Park in Rochester, New York

3.85

(7 reviews)

  • Facility

    4.0

  • Staff

    4.0

  • Food

    5.0

  • Activities

    4.5

  • Value

    5.0

Diane57

5

May 25, 2023

I am a friend or relative of a current/past resident

BINGO is my mom’s favorite. She even sends me home when it’s time for Bingo Activities are daily and multiple music events. My mom has totally become comfortable in her new home and friends!!

Provider Response

Dear Diane, Thank you for taking the time and leaving us a review. Everyone loves Bingo. I'm glad your mom transitioned very well and is doing good. I will let our activities team know that that their events are well liked and we are always thinking of new activities to add. Please stay in close contact to ensure your mom continues to thrive. Greg Ranieri Executive Director

Sue

5

August 9, 2022

I visited this facility

We toured Legacy at Maiden Park for my mom. It is just an assisted living and memory care facility. We did not go into the memory care rooms, but the memory care rooms are in the same facility. The impression was good. The individual rooms had showers. They were more spacious than the rooms in the other community we saw. They had kitchenettes. The only thing I didn't appreciate was that the staff seemed to take liberties of going into residents' apartments when they weren't there to show us and without asking their permission first. I didn't feel comfortable with that. The dining setup seemed a little sterile. It wasn't much of a restaurant dining feel and was more of a cafeteria feel to the décor. They have a podiatrist, a hair salon, and activities room. We saw all the amenities that he pointed out to us. Their website also listed them all as well, so we had a lot of information before we got there.

Provider Response

Dear Sue, Thanks for sharing your positive experience – If it would be possible to give me a call, it would be great to know what we can do differently to make Legacy at Maiden Park the first choice for area seniors. We are focused on constant improvement and your insights would be very helpful. Feel free to give me a call anytime. I would love to chat with you. Greg Ranieri Executive Director

Pam

3

July 1, 2022

I visited this facility

I toured Legacy at Maiden Park. There's a lot of activity there, the facility was smaller in size than the other one I saw and the rooms were small. We saw a lot of staff members. The person who gave us the tour, his name was Jack, he was very helpful and answered a lot of our questions. We saw some of the activities they had going on, we didn't try the food, but the dining area was full. They had to separate the dining areas for each side of the memory care and assisted living, so they were separate. They have patios and gardens, and it was very nice. I think the rooms were just smaller than we expected and some of the areas weren't kept up as nice as they should have been.

Provider Response

Dear Pam, Thank you for taking the time to rate us online. We pride ourselves on providing lots of choices and an active lifestyle to ensure our residents are thriving. Many people find they spend so much time out and about in our beautiful common areas that the smaller residences work for them. If you care to take another look I'd be happy to join you for lunch or a coffee. Thank you for visiting and if you have any questions at all don't hesitate to give us a call. - Gregory Ranieri, Executive Director

John

4

January 30, 2022

I am a friend or relative of a current/past resident

My mom is now in Legacy at Maiden Park and the overall experience is good. My mother's having a tough time there, she doesn't want to be there which I'm sure is common. But as far as the community, everyone's nice and the care has been great. Their room or apartment is nice, it's suitable, and everything's going great so far. The food is pretty good and they haven't complained about it. The place is clean so the upkeep is fine. They send a schedule out every day of things that they do. Like on Friday she can get her hair cut and they do pedicures, yesterday they did sing-alongs and they have a puzzle room. So there's a lot there to keep them busy.

Provider Response

Dear John, Thank you for leaving your feedback! I'll share your compliments with our caring team. I’d also appreciate discussing your feedback in greater detail in case there’s anything else we can do to ensure your mom thrives with us. - Gregory Ranieri, Executive Director

John

5

November 14, 2018

I visited this facility

The Legacy at Maiden Park was all brand new and gorgeous. It was only open for five days when we got there, and all the activities were still being set up. Everything was new, and as far as the community itself, it was beautiful. The rooms were big, spacious, and beautiful. The dining area was very nice and spacious. The staff was very helpful and very sincere. They were trying to figure out how to get my dad in there with the level of care that he needed, but it came down that he just couldn’t afford it.

cmsoce

2

January 26, 2018

I am a friend or relative of a current/past resident

Look elsewhere!! Unfriendly. Some of aides have bad attitudes. We had to forbid one from going into my dads and stepdads room because of attitude. Very bad communication between staff. Nurses who ask aides on how to dispense medicine and who get whats. No return calls from nurse. There is more pressure on the family on the care of the loved ones. It is harder taking care of our parents than when they were living in their apartments!! We are very overwhelmed. We are thinking of moving them in the spring. Food is not good. Most of time overcooked. Always say they have run out of favorite things. We have asked them to just show my dad how to put on the mask for his cpap. They say it has to be family. WHAT? What the hell is assisted living for. The only bright spot is the Director. She will listen to you and understand. BUT nothing changes. I am so tired of it. My parents care is suffering.

Ginny

3

December 28, 2017

I visited this facility

Legacy at Maiden Lane was a new, clean place, but there weren’t very many people there. It was very nice, but it didn’t excite me. Nothing against the place, but it wasn’t that friendly. I didn’t see any activities. I saw the dining area, but nobody was there at the time. There was a hair salon and a recreational room. I didn’t see many residents and I didn’t meet any of the staff other than the lady who gave me the tour.

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Services and Amenities of Legacy at Maiden Park in Rochester, New York

Costs

  • All Inclusive Rent

Room and housing options

  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

About Legacy at Maiden Park in Rochester, New York

Legacy at Maiden Park is a Senior Living provider in Rochester, New York that offers residents Memory Care and Assisted Living services. Contact Legacy at Maiden Park for more details on services and rates.

Map of Legacy at Maiden Park

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