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Sunrise at Bon Air
2105 Cranbeck Road, Richmond, VA 23235
(800) 558-0653
Verified Partner
3.76
(30 reviews)
Photos of Sunrise at Bon Air
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Reviews of Sunrise at Bon Air in Richmond, Virginia
Reviewer RC#0203b
4
|
February 25, 2024
Sunrise at Bon Air was fine. Amanda was very nice and very professional. She got right to the point when I said "I don't need to walk around and look through the rooms." I can tell that it's going to be fine and my mother's cognitive level is so low, she doesn't care. So, we got past all that pretty quickly and efficiently to get to what I need to know, like what it's going to cost for the folks to take care of her, and it's about $12,000. The facility is nice. It's very well-kept. They were very polite and professional.
Provider Response
Stephanie
5
|
February 23, 2024
Sunrise at Bon Air was a nice facility. The building was very homey. I thought the residents that we talked to seemed very happy. The apartments were nice and the staff that we talked to seemed knowledgeable and caring, but not as expert as the other place I went to. We didn't talk to any people who were caring for the residents on a one-on-one basis, but we talked more to the management-type people, and they seemed very nice and very caring, They just didn't seem as knowledgeable about the medical stuff. It's very expensive.
Provider Response
Reviewer#LD090123B
3
|
September 6, 2023
My sister is a resident at Sunrise at Bon Air. Getting her in residence was very easy. The woman doing the sales was very thorough and very accessible. The staff, for the most part, seems very caring. This place doesn't feel institutional. It's small, so it seems a little bit more intimate and homey than some of the other places, which I liked. It's a pleasant place and it's well-kept. She has a bedroom and there's an anteroom with a little table and a refrigerator. She has a private door to her bedroom and then there's another woman next door that has a bedroom but they share a little sitting area and the bathroom. They have bingo a lot and some trivia games. They do have a van that takes them out. They went to a restaurant only once since she's been there, so that was a little bit disappointing. They have a beauty salon, a little courtyard, and a little area where there are books. Having said all that, I have some concerns. They have a physician that comes in, but I'm still not clear on what that relationship is with my sister's healthcare provider network.
Provider Response
Beverly
3
|
October 27, 2022
Everything went well at Sunrise at Bon Air. It's a lovely place, but it's just expensive. Also, they almost didn't have parking. The staff was great. It was clean and well-kept. It had a good atmosphere. Their menu had multiple options for each meal. They had multiple courtyard areas for residents, a large TV room, and plenty of places to gather in small groups.
Provider Response
Laura
5
|
January 30, 2022
I had an in-person tour of Sunrise at Bon Air. Everyone was friendly. There were no red flags. The staff member was nice, and she was sympathetic with my situation. The rooms felt like a little apartment. Everything looked clean, and they had their COVID protocols that were good.
Provider Response
JenRie
1
|
January 2, 2022
This is a terrible place. Sure they make it sound wonderful during a tour but if you loved one needs a lot of assistance, forget it. My family member was left for hours unattended and when she rang the call bell no one answered. We came many times and found her soaking with urine. Yet they claim that she was dry when they checked on her. No one becomes so saturated that their pants start falling apart if they are truly checking on them. The staff would talk about how much work she was right in front of her, making her feel like a burden. At least she could feed herself because on numerous occasions we observed residents who were unable to feed themselves be left on their own. We watched as staff came back and took away plates full of food which would have been eaten had they helped the resident eat. Just cruel. Their activity calendar, what little on it, was never followed leaving residents who would have joined them unable to do anything. They only care about getting people in to make the money. I could go on and on about the mistreatment and verbal abuse, but there is not enough space on here.If you don’t want your loved one to die early, do not take them here.
Provider Response
What you can do with Caring
Costs for Sunrise at Bon Air in Richmond, Virginia
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$6,992
Starting Price
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$5,259
Starting Price
Services and Amenities of Sunrise at Bon Air in Richmond, Virginia
Room and housing options
- 1-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Dining Extra: All Day Dining
Features
- Party Space
- Garden And Patio
About Sunrise at Bon Air in Richmond, Virginia
Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.
We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.
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