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The Winfield at Richmond Heights

261 Richmond Road, Richmond Heights, OH 44143

(800) 558-0653

Verified Partner

4.4

(15 reviews)

Offers Assisted Living and Independent Living

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Reviews of The Winfield at Richmond Heights in Richmond Heights, Ohio

4.4

(15 reviews)

  • Facility

    4.2

  • Staff

    4.6

  • Food

    3.3

  • Activities

    5.0

  • Value

    3.0

Sandra

4

February 9, 2024

I visited this facility

We visited The Winfield at Richmond Heights. I liked everything about it. That's one of my sister's choices. They showed me two types of apartments. The staff gave me the calendar for the activities. I met the chef, which was not planned, but he was near where I was. He said the food was good and we started laughing. It's a very clean facility. The structure of the building was very good. I like the layout of the rooms. I like the space. The closets were good with enough space for everything. The bathroom was big, too. The dining area was like a restaurant. They have a bar area and you can have two drinks per person. They will offer that to all the independent living people.

David

4

July 24, 2023

I visited this facility

The tour I had at The Winfield at Richmond Heights was nice. They were friendly and the kitchen space in the rooms was quite nice. The media room was not so nice. It's just kind of got a small TV for everybody to share, but it seemed clean and friendly, and the price was good. This was within mom's budget.

Mary

4

July 6, 2023

I am a friend or relative of a current/past resident

My sister moved into The Winfield at Richmond Heights. She's pretty happy there. She's only been there a week, but she said, "So far, so good." The staff I had contact with were very good. I had lunch there one day, and it was good. My sister said the food was okay. The facility has been kept clean. The library is very nice. They have all kinds of activities. There is a patio. I have not seen a walking path unless you walk in the parking lot. They do the laundry, and they have transportation.

Mark

4

April 14, 2023

I am a friend or relative of a current/past resident

I am living in The Winfield at Richmond Heights. They always have turnover. The help is good, they have a great maintenance man here, and they have a super dining room supervisor, she's wonderful. But some of the people are kinda meh, they're not bad, but they're not good either. They could use some social skills. And I'm not moving out of here because of that, I'm moving out of here for financial reasons. We have a balcony that I like to go out and smoke my cigar on, and we watch TV, and we have some activities that we participate in. There's a library, their exercise room is strictly by appointment only for physical therapy, and they could keep the elevators clean. As far as our apartment goes, we kind of customized it and had it painted. It cost me some money, but we had the kitchen, the living room, and the 1-bedroom area painted, the handicapped showers are wonderful, and there's lots of closet space. We have housekeeping once a week. The food isn't out of this world, but it's ok. We cook and eat a lot of sandwiches up here, I don't need all three meals every day. They have an activity director here named Sue, who is wonderful.

Vivian

5

May 18, 2022

I visited this facility

The Winfield at Richmond Heights is close to me. So, proximity was good. The campus has a nice grassy area. It's quiet and the building itself was easy to get around, but I think maybe for someone new moving in, it would take a little bit of getting used to. They had call buttons for safety purposes if something should happen (which was important for my aunt). They had a little kitchenette in their apartments. Some of them even have a den and a balcony, which my aunt liked. The amenities were nice. I saw both the independent and assisted living and we had a good discussion throughout the whole tour. Then afterward we sat down and just talked about my aunt and things that she was interested in. They wanted to get to know her a little bit more. The lady who gave the whole tour was very knowledgeable.

famik

1

April 16, 2021

I visited this facility

My mom was left in her chair for twelve hours no one changed her diaper all day. She has a bed sore on her lower back and she needs to be put in bed every few hours. They forget to give her medication at least three or four times a week. The emploees have long fingernails I can't believe they have not scratched my mom. I would not recommend this place to anyone. It is horrible and only a few employees care about the residents.

Provider Response

Thank you for taking the time to give us feedback. We here at The Winfield at Richmond Heights would like to extend our sincerest apologies concerning all of the issues that your mother has experienced. We pride ourselves in maintaining the highest quality standards for all of our residents and their families. We hope you will give us an opportunity to discuss these matters further and come to a resolution. Please give us a call. Thank you.

Paul

5

November 24, 2018

I visited this facility

The Waterford at Richmond Heights was the finest facility I toured. The staff was very hospitable to me as a visitor, and polite. What I observed with the care of their patients was very high level. Even without extensive cleaning, I thought the rooms were in very good condition. I was impressed.

Sharon

5

July 20, 2018

I am a friend or relative of a current/past resident

The Waterford at Richmond Heights was very nice and the people there were very accommodating. My mom used to be a resident in the independent living there. She was in a 1-bedroom apartment with a large den and full kitchen facilities. She went to the dining area to eat, but she could also cook her own food if she wanted to. It was very clean, the apartments were nicely-sized, and the atmosphere was very pleasant. The grounds were lovely, and they have an actual location where the residents can do gardening. Plus the location is convenient, with a hospital just around the corner.

Bruce M.

5

December 27, 2017

I visited this facility

The Waterford was at the top of my list. The rooms were larger than the others that I looked at. The staff member who assisted me was excellent.

Freda

5

October 6, 2017

I visited this facility

I went to The Waterford, and it was gorgeous. They had everything there, they had a dining room, they had activities galore, transportation at a certain radius, and housekeeping included. They showed me a physical therapy facility, beauty salon, an outside area for cookouts, and it was really nice. However, it was out of my mother's price range. The apartment had a huge bathroom with a washer and dryer inside, linen closets, and a shower and bath. It was roomy. I want to move there also.

Marvetta

5

January 15, 2017

I visited this facility

The Waterford was a beautiful, pleasant facility. Everything looked beautiful and smelled good. It was wonderful. It seemed like the staff was very involved and all the residents looked happy and engaged. They had activities, like exercise class. The food looked good.

Sue316436

5

July 28, 2016

I visited this facility

The Waterford at Richmond Heights is a very nice and beautiful place. The staff all seemed to be very pleasant. The young woman who took care of me was a very nice and helpful woman who really went out her way. The grounds were very nice and clean. The eating area was very nice, kind of like a restaurant with tablecloths. They're just very good. The food smells good. The dining area was beautiful. They went out of their way to take care of their folks and had a very nice menu. My sister-in-law said it was good.

Caring112042950

5

September 7, 2015

I visited this facility

We went to The Waterford. Everything there was superb. It was a marvelous location. The people were excellent. The facilities were very nice. My mother made a comment when we left. She said, "I could see myself living there."

Caring99564750

5

December 30, 2014

I visited this facility

We have decided to stay at The Waterford, and we are on the waiting list. They have fulltime nurses, and the staff is pretty good. It’s a new place comparatively, and we’re very pleased with what we saw. The atmosphere is very pleasant and homey.

Julie11

4

June 23, 2013

I am a friend or relative of a resident

Waterford at Richmond Heights is a very nice facility. They have game room and a nice library. My sister got a small apartment with a living room, a kitchenette and a bedroom. At first, we had adjustment issues when she went there, like she stopped eating, etc., but she's doing well now. The staff are very helpful. She is getting good care from them. My sister does have dementia and she doesn't have the presence of mind to ring a bell or anything, so they have her on the schedule where they would come and check her every couple of hours. She has gotten used to the care and to the routine and she's getting a lot better now. We went up there for her birthday and were going to take her out but the director said, "Why don't we just put you in a private dining room and let her have lunch here with you guys, because it's upsetting to her to be in a new environment?" So they gave us a real nice lunch and they had some birthday cake for her. It was a very nice touch.

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Costs for The Winfield at Richmond Heights in Richmond Heights, Ohio

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,170

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$2,970

Starting Price

Services and Amenities of The Winfield at Richmond Heights in Richmond Heights, Ohio

Costs

  • Entry Fee
  • Fee Structure Extra: Entry fee cost : $1200

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: Yes

General

  • Resident Capacity: 141
  • Respite Care
  • Minimum Age: 62

About The Winfield at Richmond Heights in Richmond Heights, Ohio

The Winfield at Richmond Heights offers Independent Living and Assisted Living in Richmond Heights, Ohio. The community's thoughtfully designed floor plans strike a perfect balance between safety and comfort.

Map of The Winfield at Richmond Heights

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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