Sunrise at Reston Town Center

1778 Fountain Drive, Reston, VA, 20190

16 reviews

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Reviews of Sunrise at Reston Town Center


based on 16 Reviews

Laurie44 December 21, 2015

I am a friend or relative of a resident

Sunrise is wonderful. My mom has stayed there for a month now and is doing well. The staff is great, and the nurses are wonderful. I don’t have anything negative to say.



Michelle110900750 August 10, 2015

I am a friend or relative of a resident

My father was at Sunrise at Reston Town Center. It was recommended by a friend. They were very nice and very helpful. The rooms were very clean, very modern, and very nice. We didn't get much of a chance to enjoy their activities though; my father died within two weeks. However, I was impressed at how clean the facility was, and the staff's work attitude was very good.



Thomas49 February 10, 2015

I am a friend or relative of a resident

We have visited Sunrise at Reston earlier. That place is fantastic. The staff has the best caregivers we could imagine. The one she was in previous to this was not anywhere near it. It was 800% better to go to Sunrise. The rooms are fine and clean. There is a lot of room for people to move around. The dining room looked nice. There were all kinds of activities, and they have things scheduled throughout the day. But my mother-in-law did not participate in any of them. She was unable to or didn't want to -- one or the other. The people impressed me the most about Sunrise.



Caring85891250 July 02, 2014

I am a friend or relative of a resident

My mom has moved into Sunrise at Reston Town Center. We put her in there because it offers good programs. The facility is modern and clean. The staff are competent, and their food is good. They have different amenities there, like they have a library and a TV room. They also have people coming in to do certain things.



sgbrody May 20, 2014

I visited this facility

We moved our mom to Sunrise of Reston, and it is a pleasant place for my mother. We chose it because it is a very nice facility. It is clean, bright, warm-looking, and very well maintained. The staff is wonderful. They are caring, friendly, and helpful. We chose it also for its proximity to our house. However, the biggest downside is that it is a privately owned facility, and it is very expensive. The food is institutional, but it is OK. Some of it is good, and some of it is not. The food could be a little better.



NDespeaux December 17, 2013

I am a friend or relative of resident

This is my only experience with any senior living community; both of my parents have lived there for exactly 5 months. I'm very, very happy with our experience. I know my parents are too, although Mom might not admit it! I can't say that everything is perfect - sometimes they never answer the buzzer or not for too long. sometimes they forget the 2nd laundry basket. things like that. As far as I know, it doesn't happen enough that we can't deal with it. I know that my parents are unlikely to go before their money does, so I am going to have to move them, and that thought kills me. I'm not expecting to find a place that we all like better. But I have no regrets about the time they have spent there and the dollars spent that our family can't really afford. We were in a position that we needed to get them somewhere fast, and putting them close to where I live has been invaluable to the experience. Sure do wish they could stay there for good.



Caring74082950 November 27, 2013

I am a friend or relative of a resident

Sunrise is fabulous. It is a wonderful community but it's very expensive. I chose it because I had to do something in a very, very big hurry. The staff is really good and everyone is very helpful. The single suite room is absolutely spacious enough. They had high quality, restaurant style table service. There are really good activities that my father can partake in. They had craft, movie time, bingo, outings and exercise.



Caring72754650 October 22, 2013

I am a friend or relative of a resident

I moved Mom up to Sunrise at Reston for 41 days and we moved her back to where she was before. It was not a good experience at all. The facility is absolutely beautiful and the facade was great. The sales staff and the front desk staff were fabulous. They maintained a really positive attitude about what's going on and they're very friendly and upbeat. But when we got her into her beautiful room, she was not receiving everything that she was used to having. They did not give her medicine on time and that kept her upset all the time. She would ring for help and no one would come for 15 or 20 minutes and so she was anxious for the entire time she was there. Probably about 3 weeks into it, I simply made the decision that we would move her back down. The facility didn't make any effort to make her feel safe or welcome. I would never recommend it to anyone with a parent who really has a need for a lot of care.

Provider Response

We're very sorry to hear that you did not have a positive experience in our community. Quality care and safety of our residents are our top priorities. We'd like to learn more about your experience - please contact us at information@sunriseseniorliving.com. - The Sunrise Team



Anne Marie1 August 04, 2012

Sunrise at Reston Town Center was the most phenomenal place. My mom moved to the area after my dad passed away and she had dementia. Sunrise has the most compassionate and helpful staff that I have event met. Sadly, mom passed away this last March but I would recommend this facility to other with the highest rating allowed. Thank you Reston Sunrise Assisted Living for making our last 2 and a half years with mom bearable. - Anne Marie



Cathy 1 July 06, 2012

I am a friend or relative of a resident

My dad has been living here for close to a year. It was a very difficult transition, since he was in an unfamiliar place, but the aides, nurses, administrators - everyone, were very supportive to our family, as well as to my dad. The let him vent when he needed to, let him cry when he needed to, and continue to help him with his daily activities. Their daily care for him is outstanding, even when he is a very difficult resident. Very stubborn, and sometimes combative during his most confused days - but, everyone seems to take it in stride, and have learned his behaviors to redirect him when necessary. I would recommend Sunrise to anyone who finds themselves in the same position as my sister and I - trying to find a respectable, clean and trustworthy place to leave a parent, when there is no where else to turn for care.



Swoosh June 29, 2012

I visited this facility

The experience was really awesome! Unlike the other nursing home that i went to, the staff at this one were lively which reflected on the patients there. None of the elderly people really looked like they hated the place and most of them were pretty lively. It was like a big community over there. Like I said before I think the staff was generally the best thing there. They weren't up tight about a lot of things and helped the elderly patients with a smile on their face. None of them acted like it was a chore that they were doing or irritated that they had to do their job. They had a large staff to keep an eye on all of their patients, but for the most part they let them be independent to an extent. None of the elderly people complained about the place or even the food. As for the place, It was really big and had open spaces for the patience to sit and socialize. Overall, it was definitively an amazing nursing home, with a great staff, and lively patients.


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From Sunrise at Reston Town Center


Located just minutes from Reston Town Center next door to the INOVA Emergency Care Center and across the street from the Reston Regional Library, Sunrise at Reston Town Center sits three blocks from Reston Hospital and within walking distance of restaurants and shopping centers. We pride ourselves in our mature, experienced staff and our extensive activity program including oil painting, cooking, walking club, flower arranging, bridge and canasta, poker, Bible study, kosher breakfast and Scrabble. We also offer weekly outings to restaurants, shopping centers, museums and entertainment venues, as well as on-site medical care by specialists.

Step into a Sunrise Assisted Living community and you can?t help but feel at home. We stop at nothing to make your experience warm and inviting, from our homelike exterior architecture, to our comfortable community areas and choice of suites to our exceptional outdoor gardens and landscaping. Look around and you?ll notice fresh flowers throughout the residence, and you may even spot our dog or our cat. And of course, there are always the friendly smiling faces of our staff to ensure that each day spent here is a welcome one.

Features of Sunrise at Reston Town Center


Languages

  • English

Cleaning services

  • Laundry service for clothes

Features

  • Parking for residents
  • 24-hour security gate

Dining options

  • Meals delivered to residents' rooms

Health services

  • 24 hour nurses: Available during business hours

General

  • Pets: Small Pets

Location of Sunrise at Reston Town Center


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