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Sunrise at North Hills
615 Spring Forest Road, Raleigh, NC 27609
(800) 558-0653
Verified Partner
4.25
(35 reviews)
Photos of Sunrise at North Hills
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Reviews of Sunrise at North Hills in Raleigh, North Carolina
Tommy
5
|
November 25, 2023
I toured Sunrise at North Hills. We were very impressed with the cleanliness and with the organization. What we saw looked like a lot of attention given to this facility and the residents. Our timing happened to coincide with some of the entertainment that they were having, which I thought was exceptional. There were numerous staff who were very attentive to the activities, to the residents, and us. I was very impressed with that and very favorably impressed at their pricing structure. The staff who assisted me was very knowledgeable, very patient, and accommodating. We felt like we were very much appreciated as potential residents there and so forth. Alex was just very personable in every aspect. I couldn't say enough positive things about our interactions with him, both then, prior to and following our visit. I was very impressed with the number of staff. Their tentativeness and what they were doing was most impressive.
Provider Response
Phillip
5
|
July 2, 2023
The people at Sunrise at North Hills were happy. It looked like they were being entertained most of the time. The place was very clean. The staff was good. They were good to talk to. The rooms were nice. I saw them doing group exercises and playing group games and that kind of stuff. The residents were doing outside stuff in their little courtyard. I didn't see anybody looking ill or bad-tempered or anything. The dining area was very nice and well-kept. There were a lot of people going in and out and they looked very clean.
Provider Response
Chris
5
|
June 15, 2023
I toured Sunrise at North Hills. It was nice. The rooms were a great size and very clean. The staff seemed very nice. That was where I was going to send my dad. The only change was the fact that, at the last minute, their price increased from what I was initially told. They deemed that my father needed additional care even though when I met with them, I told them he was listed as a two-person system. The price they gave me was one price, and then afterward it nearly doubled, so that's why I didn't go with them because I didn't like that fact. I gave them all the pertinent information ahead of time, and then literally a week before, they told me the price doubled. The dining area was great. It's like a small restaurant. The facility was very nice and very nice. There's ample space. They had several common areas.
Provider Response
Linda
5
|
March 21, 2023
I liked the rooms at Sunrise at North Hills. I thought they were nice. It seemed to have a very positive environment. The person that gave me the tour was Alex and he was super, super nice. I liked him a lot and they were very friendly. They engaged with their residents. There were people around. So, it wasn't like residents were just sitting by themselves. The dining area also looked nice and I thought the therapy area was really good. They had in-house therapists. Their barber shop/beauty salon was good, too. They had a little sunroom and the place seemed clean.
Harold
5
|
October 14, 2022
We toured Sunrise at North Hills. It's very, very nice. It has a lot of extras that a lot of places don't have. The staff were very nice and very helpful. The guy Grant was very helpful. He took us around and showed us exactly what they have. The rooms were very nice. They're spacious and larger than we think they would be. They separate the bedrooms from the seating areas, so I like that a lot. The activities seemed to be wonderful. We watched an exercise class for some of the residents when we got there. They have outings. They can take people to doctor's appointments on certain days. They have bingo. They have all kinds of things. There are great activities scheduled every day. They're like the ultimate place to feel comfortable in an assisted living situation. It's very clean. The staff is all friendly. Grant introduced us to some of the nurses and activities people there, so we got to see quite a few people there. It was very comfortable and very cozy.
Provider Response
James
5
|
October 2, 2022
Sunrise at North Hills was nice, and it's in line with what we're looking for. It was clean. They have a barber shop. The room was really nice and in tiptop shape. It would be roomy for one person. It had a refrigerator in it. They have a patio and a mini golf course. They have arts and crafts and different activities. They go out and visit different places.
Provider Response
Suzanne
4
|
September 16, 2022
I'm particularly looking at Sunrise at North Hills because of the layout, apartment size, and courtyard area, as well as the resident and staff ratio. I had looked at a one-bedroom and a den. The building was clean. I didn't get to visit a lot of the areas because unfortunately, they were on restriction. Two residents had COVID. The dining hall was very nice. They had a physical therapy room and a crafts room. No activities were going on when I was there.
Provider Response
Ashley
4
|
July 8, 2022
What we like about Sunrise at North Hills more than the other place was the private rooms. The rooms were a little bit bigger and a little bit better for my grandparents. However, we didn't like the common areas as much as we did the other place. For example, they had one library for the whole building. It was really just a room with a bookshelf and some books, and there was no table nor a chair. One common area had a table with no chairs and another common area would have a chair with no tables. It just seemed like a little bit of a disconnect in some ways in that regard. My grandmother likes to do crossword puzzles. We were looking specifically for areas that she could sit down with a crossword puzzle in the common areas, and we weren't really finding that. It was a little bit older and it has not been renovated recently, but overall, it looked good. The staff was very friendly. I really liked how the guy who gave us the tour, as we walked around and he was encountering residents, he was calling them by their names and they knew him. It seemed very personal and I liked that a lot. We saw three different rooms and each had a slightly different layout. The two-bedroom ones had a little kitchenette and a little common area. It was a fairly large room. It felt like a small apartment in a way, like you walk into a very large, sort of living room area, and it had two bedrooms on each corner of the room. We walked into another one with a kitchenette and a living room area. The living room was a little bit smaller, but it actually had a hallway with two bedrooms off of the hall, and I think the bathroom was off of that hall as well. They were very nice rooms. They had a menu for the day to order from. They also had certain things that could be ordered every day, like you could get a hamburger any day and hot dogs. They had options if you didn't want what's being served.
What you can do with Caring
Costs for Sunrise at North Hills in Raleigh, North Carolina
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$8,299
Starting Price
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$5,989
Starting Price
Services and Amenities of Sunrise at North Hills in Raleigh, North Carolina
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: Yes
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Garden And Patio
- Resident Parking
About Sunrise at North Hills in Raleigh, North Carolina
Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.
We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.
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