Pleasant Point Senior Living

Kathy

My father stayed at Pleasant Point Senior Living for about eight days. We initially expected to need assisted living and by the time Dad was ready to move in, he was already in hospice and they made that adjustment very nicely. We chose it because of its location and more importantly that they had medical staff onsite 24/7. The room was very comfortable. They allowed us to use their furniture while we were going through hospice. I could see that there were a lot of things for people to do who were still more mobile than my father was. It looked like a nice place if somebody was looking for a place to go if they needed assisted living. The staff was very polite and seemed to be very caring. They employ a hospice group. I don't believe it's their staff. They checked on him every two or four hours at night. I wish they'd been able to get in more often.

Rebecca

I was accepted at Pleasant Point Senior Living, but in the end, I had to turn them down because they wanted something like $83,000 for me to enter into their facility and I don't have that much money. I would have been the youngest one there. I kind of didn't like that. Everybody was a lot older than I was. I liked the apartment. It had a living room, an efficiency kitchen, a bedroom, and a bathroom. I liked all that and they would accept my piano and I loved that I wouldn't have to give my piano away. They were just so expensive. The staff was very in tune with my needs. They saw me walking with my walker and they saw that I was getting short of breath. So they told me to sit down for a while and I was just glad for their interests. The facility was modern. It was clean. People talked to each other. They were friendly with each other and I liked that. I didn't get to talk to enough of the staff. I didn't get to eat their food. I didn't get to meet any of of the residents, but I saw where I would have lived and that satisfied me a lot.

Tracy

Pleasant Point Senior Living is the one we picked. My father will move in on Friday. The tour was very informative. The room was very clean. It will work for what my father needs. The dining area was clean and very open. They have a lot of entryways that they can go outside and be outside. Inside, they also have a lot of areas where they can do puzzles or have family time.

Kevin

The individual that gave us the tour at Pleasant Point Senior Living was cordial. She knew what she was talking about and took us to several buildings. It was just very expensive. It would come out of our pocket and there was no financial assistance whatsoever in respite. The place was nice and clean. They had people cleaning while we were there, vacuuming the common areas, and all of the stuff going on. They were having a little party at the time. They also had a section in there where they were doing crafts when we came through. It was built like a figure 8 and everything was in the center. So, you could go one wing on one way, one wing the other way and you can't get lost. It would certainly bring you right back to the front. So, that kind of setup was nice.

Kat68

My parent lived there. Some of the staff is good. Very high turnover, always short staffed. The food is so-so. They really don't accommodate for special dietary restrictions. For example breakfast for one of the days this week was scrambled eggs and doughnut holes. The food can be very salty. I talked to some of the residents there and they had complaints about their quality of life but are to afraid to say anything. Some of the residents don't have any family to check in on them. My parent went a whole month without a shower because either they didn't have the time or were too short staffed. Please don't be fooled by niceties do research before trusting them with your loved one. When it comes right down to it they are a business and their main concern is the business.

Mary

My uncle is currently in Pleasant Point Senior Living East Campus. His TV went out and one of the workers there, helped him order a TV, and the maintenance man came in and hooked the TV up for him. So he liked that. And they did not charge extra for anything. But the one thing he complains about is sometimes he doesn't like the food. He first went into a 1-room, then after he found out he was confined and he couldn't get up and move around like he really wanted to because he didn't have much room, he up and decided to take the apartment. They've got activities going on there, and he loves to play cards with the guys. The food is really good, but he's not into vegetables and fruits, and when they have that he complains. When he first moved in there, we had a problem with him not getting enough food, and when we talked to the director, they said that all he has to do is ask for more. They got somebody that comes in and does haircuts for him, and they've been bringing in a physical therapist to make him get up and out of his chair to try to walk a little bit. They have a very nice area that they can go out and sit in, they've got bird feeders and stuff like that. He can see the bird feeders out his window into the courtyard. They treat them very well there, they don't charge extra, and he loves the people and workers there. The only thing I have noticed is that they're supposed to have housekeeping come in and vacuum the floors every so often, and they don't do that quite like they should. That's one of the things they need to do a little bit better on. I've had no problem with anybody there when I've called and said things, they take care of my issues.