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Serenity Home Assisted Care Living
3449 Platt Ave. , Port Arthur, TX 77640
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Reviews of Serenity Home Assisted Care Living in Port Arthur, Texas
1.5
(2 reviews)
Facility
1.0
Staff
1.0
Food
1.0
Activities
1.0
Value
1.0
serenity NO
2
|
May 26, 2023
This is a dangerous facility for loved ones who have impaired cognitive function because the owner/staff actively advocate for their own interests over the patient’s. Beware!
Caring79549150
1
|
May 29, 2014
My mother was at Serenity Home Assisted Care Living. I wouldn't recommend anybody to go there. The care was very poor. The food was very poor. My mother never had a home-cooked meal. Foods were always boxed up. The appearance of the place was beautiful, and it was very clean. However, the staff never knew about anything. They didn't communicate with us. My mother fell several different times, but they never called us, and nobody ever knew about anything. The lack of communication was horrible. Also, the medications were not given like they should be, and there was a lot of stealing going on. A lot of my mother's stuff showed up missing every time we were there.
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Services and Amenities of Serenity Home Assisted Care Living in Port Arthur, Texas
Dining options
- Room Service For Meals
Features
- Garden And Patio
- Resident Parking
- Security Gate
Cleaning services
- Laundry For Clothing
About Serenity Home Assisted Care Living in Port Arthur, Texas
Serenity Home Assisted Care Living provides daily meals prepared fresh and served in the dining room or whereever the resident desireas. Tasty snacks are also offered daily.
There is a 24-hour home attendant who can offer assistance with medication, personal grooming such as bathing, dressing, wash and set hair (no chemical), and laundry, which is done at the home.
The home attendant is available 24 hours, we have movie night, dancing, singing, walks, and gardening available.
Payment: Insurance, private pay, and for veterans and their spouses, the AV will pay partial or all of their bills.
Rooms are fully furnished with hospital beds, sheets, towels, pillow cases and comforters are provided. Diapers, medication, and transportation are not provided. Languages: English, French, and Spanish are spoken.
We are licensed for 10 type "B" beds which require help with transfers, feeding, bathing, dressing, medication and more.
LIC# 100168
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Community Comparison
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Bedroom Type
one bedroom apartment, studio
Starting Price
$3,283/mo
Care Types
Assisted Living
