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SilverMark Memory Care
5521 Village Creek Drive, Plano, TX 75093
(800) 558-0653
Verified Partner
3.33
(3 reviews)
Photos of SilverMark Memory Care
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Reviews of SilverMark Memory Care in Plano, Texas
3.33
(3 reviews)
Facility
3.7
Staff
3.7
Food
3.5
Activities
3.0
Value
1.0
Do Not Send Loved One Here
1
|
January 15, 2020
This place is NOT licensed. In less than a year, 12 residents died that I know of. In October/November, 2019 timeframe, at least 5 residents moved out. Residents needing to go to hospital were sent to different hospitals to avoid any one hospital from realizing what was going on. At the time we left, the only nurse there was the Executive Director who spins a wonderful yarn. The staff is NOT trained & medication was often not given, or not given correctly. 3 untrained so-called Med-Techs we’re trying to put my loved one from a wheelchair to a hospital bed & all 4 fell in a heap onto the railing on the bed in front of my eyes. The next day I came back & discovered very important medication was ordered NOT to be given because an order was not in place. The only problem with that was I had a picture of the order as it was given to Silvermark. Funny how that order disappeared from the file for a couple of days. My loved one was in the hospital for 10 days & rehab for 6 weeks. Need I say more?
Sheree
4
|
October 31, 2019
SilverMark Assisted Living had a strong odor in front of the sales office and the executive director's office. The facility seemed a bit dated and needed some updating. The staff was excellent and went above and beyond to try to meet the residents' needs. They had them out doing activities, but it didn't look lively enough to me.
Linda
5
|
August 15, 2019
Silvermark Assisted Living was very professional. There were three different people that sat down and visited with me. They wanted to know a lot of history about my parents and what their needs would be. They said that they could come up with a great plan to help them live a full life. They were very impressive. It's a beautiful building, everything in there was nice, clean, and well kept, and all the residents were dressed well and well taken care of. My husband said the food was great. We discussed memory care, but they thought they could help my parents in the assisted living section without the use of the memory care. They have a full schedule of activities, they have physical therapy rooms, and a pool. It's very expensive, but well worth it.
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Costs for SilverMark Memory Care in Plano, Texas
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$2,900
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$3,450
Starting Price
Services and Amenities of SilverMark Memory Care in Plano, Texas
Costs
- Rent Plus Care Fees
- Entry Fee
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We do offer companion suites
Dining options
- Dining Room Shared Meals
About SilverMark Memory Care in Plano, Texas
At SilverMark Assisted Living, we offer a warm and loving environment where our residents are encouraged to maintain a healthy body and mind. We believe in dignity and self-reliance while still providing assistance as necessary.
We also specialize in supporting residents with Parkinson's disease. SilverMark's "PEALS" program includes ongoing staff training specialized movement programs, an in-house support group and access to educational programs for caregivers and residents.
Amenities:
- Pets Welcome* additional terms and restrictions may apply
- Medication management
- Reminders for bathing, dressing and grooming
- Ambulation assistance
- Incontinence programs
- Respite
- Wellness and Social Activities
- 24hr on-site trained and caring staff
- Emergency call system
- Secured gated community
- All utilities including phone and basic cable
- Life enrichment program
- Three nutritious meals
- Restaurant style dining
- Laundry facility available
- Scheduled transportation (restrictions apply)
Services:
- Trained caregivers on staff 24-hours a day
- Resident aide paging system
- All utilities including cable and telephone service
- Three delicious meals and snack/juice bar
- Personal care assistance such as shower, dressing, grooming and hygiene
- Continency care, transfer assistance and medication management
- Housekeeping, personal laundry and linen service
- Wellness and social activities
- Transportation and much more…..
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