Highlands at Pittsford
100 Hahnemann Trail, Pittsford, NY 14534
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Reviews of Highlands at Pittsford in Pittsford, New York
4.36
(11 reviews)
Facility
3.7
Staff
3.0
Food
2.0
Activities
4.0
Value
2.0
concerned family of a resident
1
|
June 25, 2021
Their are some truly caring staff members BUT Always short staffing and huge turnover Very poor communication with social work , director and staff No one takes responsibility for their actions Safety concerns because of low staff 3 people on a weekend shift for 39 residents is a concern I would never recommend this place it’s a nightmare! Your lucky if your loved one gets a 5 min shower a week, you have to be on them with every service they say they provide. It is pretty clean
Missy
4
|
January 6, 2019
Highlands at Pittsford was very nice and well laid-out, and the apartments were very nice and cozy. The facilities were very clean and welcoming. It was reasonably priced, which was key, and the grounds were very pretty. The staff member who toured us was very knowledgeable, hospitable, and welcoming. They had two eat-in restaurants within the facility or you can have meals made for yourself. They had a very busy activities schedule.
Keith
3
|
October 11, 2018
I visited Heathwood in Penfield. They have a home theater, they take the residents out on field trips, and they also have a game room and dining facilities. They have a van that takes you wherever you want to go, like the doctors' or the grocery store. I'd probably put my mom there if she had wanted to come to New York. They're assisted living plus they have a memory care unit. The people that are there rave about it, but they're also spending $7,000 a month. I like the layout of the place and the apartments are very spacious.
Betty114087650
5
|
October 25, 2015
I really like Highlands. I have been up there twice, and it happened to meet my needs. It is a buy-in community with three levels of care. You can get a one- or two-bedroom apartment with a den or a small kitchen, or cottage with a living room, kitchen, and a washer and dryer. The staff was very friendly, and the people were very nice. They really have a lot of facilities like a pool, work-out room and a library. They had a concert that day and took me around to show me the different places to eat.
Joan111796650
5
|
August 16, 2015
Highlands at Pittsford was beautiful. It was lovely, but the units they had available were too small. It was what I could afford, but it was small. The facility was beautiful, but it was more expensive, and they didn’t have what I needed at that time available.
Anonymous108088450
5
|
June 22, 2015
I visited The Highlands at Pittsford. It was very nice because they had everything at one place. They had exercise rooms and community rooms. They also had a swimming pool, a barber shop, and a little shop where you can buy what you need. They provide transportation.
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About Highlands at Pittsford in Pittsford, New York
Highlands at Pittsford is a Senior Living provider in Pittsford, New York that offers residents Nursing Homes, Assisted Living, Independent Living, and Continuing Care Communities services. Contact Highlands at Pittsford for more details on services and rates.
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