Caring.com
Caring.com

(800) 558-0653

Sunrise of McCandless

900 Lincoln Club Dr., Pittsburgh, PA 15237

(800) 558-0653

Verified Partner

4.12

(31 reviews)

Offers Memory Care and Assisted Living
Top rated on Caring.com

2014

Photos of Sunrise of McCandless

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Get cost information
Find out availability
Ask about payment options

Reviews of Sunrise of McCandless in Pittsburgh, Pennsylvania

4.12

(31 reviews)

  • Facility

    4.8

  • Staff

    4.6

  • Activities

    4.0

  • Value

    4.0

Top rated on Caring.com

2014

Bernie

5

April 2, 2022

I visited this facility

The assisted living area of Sunrise of McCandless was pretty nice. It's a big facility, so it's got a lot of activities. It's got the salon type thing, and it's got places where people can go and watch TV or go to activities rooms. They try to keep people active. They have elevators so they can get up and down. It's a three-story building. On the memory care issue, they have it locked. So, you can't get in and out as easily for the memory care, but they still have lots of activities and it's pretty clean. It's a newer building, not super new, but it's newer than some of the other ones. It's a big facility, so they've got lots of amenities and stuff. We had a pretty good talk with the lady there, her name was Mary. She did a good job of doing the tour. We didn't see the dinner or anything like that, but we did get a good tour of it and lots of good amenities. They seem to be trying to keep all their residents active. They've got an area where they have a lot of grounds around them. They had snacks all over the place, so you could get a snack if you wanted to.

Provider Response

Hi Bernie, Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had such a positive experience when touring Sunrise of McCandless. We would be pleased to answer any remaining questions you may have. If you have additional questions, you are welcome to contact us. Thank you! – The Sunrise Team

Barbara

5

October 15, 2021

I visited this facility

Sunrise of McCandless was a really beautiful facility inside and out. The only person I met was a marketing representative and she was very nice and helpful. They have masks, hand-washing stations, and they check your temperature as part of their COVID protocols.

LJ

5

February 11, 2020

I visited this facility

Sunrise of McCandless was not an appropriate setting for my mother, and it would be far out of our price range as well. The rooms were nice. The staff was nice and friendly, but they weren't that aware of what the residents are going through. The dining area was nice, clean, and homey. It would be a nice place for other people. My mom's physician has his mother there, so I know that it's a nice facility. The whole place is beautiful.

Susan

5

January 23, 2020

I am a friend or relative of a current/past resident

Sunrise of McCandless is very clean, the care has been excellent, and anyone we've seen interacting with the residents has been very kind and respectful. They're doing some construction right now, but they're doing their very best to limit how it impacts the residents or the community. We're very satisfied. They take my mother-in-law to sit with other residents in the central area.

Ruth

5

October 31, 2018

I visited this facility

Sunrise of McCandless was nice, we like them even though they're a much older community. They're notably more expensive than the community we chose, which was the major factor for us. They have a dining hall and they provide meals for the residents. They have book clubs, movie nights, they play games, and have activities on the water. The atmosphere was nice, and the residents and the people seemed nice. The staff is nice, professional, and generally good.

Sailor

4

April 28, 2018

I visited this facility

In looking at options for an aging family member, we were pleased to see this facility as clean, modern, more "residential" feel than "nursing home" style. This makes a huge difference in how an aging family member will react to having to leave their own home. I was pleased to see the dining room facilities were restaurant like, with choices, and that there were field trips and activities being offered, that the exterior grounds allowed for communing with nature (nearby woods, deer, etc); all important factors for my family member. Last, it is good to know there are places that provide assistance without the requirement to sign over all your worldly goods to get in; it is a matter of qualifying medically, and being able to pay rent. At this time my family member is able to return to his own home -- for now -- but doing your homework early is important so when that time comes -- you are educated and ready to make choices before it becomes an emergency. Food and staff were not rated because I did not experience these at this time, though all appeared normal and good via my direct observation on the tour.

PDCO

2

June 26, 2017

I am a friend or relative of a current/past resident

We are very concerned about the level of care that our mother is receiving at Sunrise, McCandless. Many of the care givers are very good and attentive but VERY much overworked and understaffed. On 6/25/2017, while visiting we found that there was just ONE caregiver on the first floor to manage the many residents on this floor – by herself (5P – 11PM)! This DOES NOT meet the care requirements for the number of residents and the level of care required for these residents. The director of this facility is aware of the shortages but very slow to respond. There has been a fairly high turn-over of caregivers at this facility which is concerning in itself. We feel that very frequent checking is necessary to insure the level of care and are often disappointed.

Provider Response

We’re sorry to hear that you did not have a positive experience. We care deeply about the safety and well-being of our residents and staff. Please contact us at information (at) sunriseseniorliving.com so that we can learn more. –The Sunrise Team Dear Reputation Specialist at Caring.com,

Beth216278

4

April 12, 2017

I visited this facility

The one that stood out to me was Sunrise of McCandless. They had a dog, which I thought was nice. It was very nice, clean, and very nicely appointed in the public areas. The private rooms were plain but doable. They had a lot of activities for the seniors. Everyone looked pretty well cared for.

Jada P

2

March 9, 2017

I am a friend or relative of a current/past resident

We have a parent that has been with Sunrise McCandless for over a year. The staff is friendly and helpful but over the past few months their newer and younger caregivers are not as trained and attentive to the residents needs. Too often they are on their phones and avoiding the residence. The quality of the care has declined and we are becoming more concerned with their professionalism and our parents care.

Provider Response

Please know that we take all concerns seriously and would like to learn more about your experience at Sunrise. Please email Information (at) SunriseSeniorLiving(dot) com with further details so we may follow up. Thank you, Sunrise team

Carol637331

5

January 19, 2017

I visited this facility

My mom will be moving to Sunrise. They have a house dog that interacts with the residents. The staff and residents are very friendly. They have a range of rooms to accommodate different levels. Security is fine; they have a person at the front desk at all times, a nurse on staff, and they're a block away from a hospital specializing in geriatric care. It was convenient for me and my relatives.

Penny382523

4

December 27, 2016

I visited this facility

Sunrise of McCandless was more active than the others I visited. There were more people up and about doing things. I spoke with some of the residents and their families, and they were really happy. Instead of just sitting in a wheelchair, bed, or at a table, people were outside socializing. The staff was fine, and I was very pleased with the rooms. They seemed to be very nice. What I liked about the shared rooms was that each had their own bedrooms and there was a door. They also had little kitchenettes.

Sue221057

3

December 8, 2016

I visited this facility

Sunrise of McCandless was very nice. It is very expensive, and it does offer care for a little longer than some places. The staff was very nice. It was a nice tour. They took time to speak with us, and they were very caring. The rooms were very nice. I understand the cost, but it's prohibitive.

Patricia731521

4

November 6, 2016

I am a friend or relative of a current/past resident

My mother is in Sunrise of McCandless. It is a wonderful place, and she has been there about a month. It seems to be a wonderful organization to date. I have been there while my mother was eating and she seemed to enjoy it. The place is extremely clean and extremely well-maintained. The only thing was the occupational therapist ordered a wheelchair for her when I have one here, and the nursing staff knew that I had one and that I was bringing it in. They should have -- and as they said they normally do -- call the family before they order equipment. They ordered equipment for her which would have been charged to her account when it wasn’t necessary. So it was simply a little lack of communication on that one.

Lisa33

5

August 22, 2016

I visited this facility

I would highly recommend Sunrise of McCandless. It was my first choice for my grandmother. Our problem was the distance. It was very clean, everyone was friendly, they had various room options available, and the entire staff was extremely friendly and helpful. They paired the residents with partners when they would first come in to help them get acclimated to the facility. It was very nice. It was a multi-transitional facility where they went from independent living all the way to hospice. It truly felt like home when you walked in there. Even as a visitor, I felt like it was home for someone. I didn't get that feeling anywhere else.

James121694650

5

March 18, 2016

I am a friend or relative of a resident

My sister-in-law is in Sunrise and loves it, but it is very expensive. It is a beautiful facility. She is well cared for. The level of care is great, but every level of care is charged. If they feel they have to remind her to go to breakfast, lunch, and dinner, they charge you for that. If they need to come in and have assistance with clothing, they charge you for that. Everything has a charge. I will recommend it to others only if they have money. The apartments are absolutely beautiful. Everything is great.

Kim115651150

5

November 10, 2015

I visited this facility

My mom is on a waiting list for Sunrise. It is very clean with very nice people. The studio apartments and shared suites are clean and of a decent size. They have movie nights at 8:00 p.m. and activities during the day.

Caring110728650

5

September 30, 2015

I visited this facility

I did go to Sunrise of McCandless and it's a beautiful facility. It seemed like a very engaged and active community, which I liked a lot. If there are folks who are looking for more activities, they have that at Sunrise, especially for those who are more in the assisted living aspect of their lives. They have a separate floor for dementia and memory care and those who don't get engaged in some of the activities. It's a very bright place. When you walk in, there's a lot going on. They have a house dog that lives there. It's very clean and nice. and I liked the sense of community there. It was very open, and the people I met were very nice and very helpful. There was really nothing negative.

Larry112920650

4

September 15, 2015

I am a friend or relative of a resident

My mom is in Sunrise of McCandless. The staff has been very good in the move-in phase, and the follow through is good throughout. We really have good experience. We get what we feel is consistent and accurate feedback, and we are very pleased so far. It has only been six weeks, but so far, so good. The rooms are efficient. They are shared spaces, but they are situated in such that each one pretty much looks by itself. So, even though it is a shared facility, everyone has their own privacy. I know my mother is very much enjoying karaoke that she does there. They also have regular exercise program. We recently go to a facility wide luau party. They had entertainers, a big barbeque, and a roast outside. It is very nice. What impresses me the most is the fact that there is a very "fall in love" living engagement for all the residents, however, it is not force for militaristic. If someone is having a bad day or does not feel like being in a group, that is OK, but they are not ignored and left. Someone is with them, talking to them, and helping them. I am very impressed with the flexibility of day-to-day care.

Samuel Right

1

February 28, 2015

I am a friend or relative of resident

It is all about money....what they can get out of you!!! Some care managers are very good but they do not stay there because of their low wages. A lot is expected of these folks to take care of the residents. The marginal employees stay because it is a paycheck. Huge turnover of employees. My mother was there for along period of time....missed medications, waiting long periods of time when the call alarm pulled, etc. Ask a lot of questions and make notes and challenge management. The look is a lot of fluff on the outside until one is involved over a period of time with a relative. Bottom line...management is only concerned with the top line revenue and expense control ( serving cheap cuts of meat...too tough for the residents to chew!) BEWARE!!!

Provider Response

Thank you for your review and please know we take all concerns seriously. Please email us at Information@SunriseSeniorLiving.com as we’d like to learn more about your experience with Sunrise. Thank you, Sunrise Team

Caring102445750

5

February 25, 2015

I am a friend or relative of a resident

My mom moved to Sunrise of McCandless about a week ago. The thing that impressed me most is the staff because my mother is not well, and they have been nothing but fantastic. They bring her out in the community as much as they can. She is wheelchair confined. I even see them with the other residents, and they are so kind, giving, and respectful. It is also lovely. My mom has a shared suite where she has her own room with a door, but it has a shared bathroom. She doesn't participate much in the activities. She watches them, and as I have said she's only been there a week. She is now in hospice care, but she smiles when they still take her out to sit with the community, which I love them for. They have bowling. I see them play with balloons. The food is quite good. It is delicious. It is very beautifully set-up. On the Alzheimer's floor, they have a really nice balcony so the people can still go outside and sit but they can't wander off. It is secured, but it is beautiful, and I am sure in the summer time it is going to be lovely. They have a gazebo, lots of outdoor chairs, and a pretty wrap around porch. I am so impressed even their sales person knows every resident's name that comes up to her. Their personnel is what I will recommend above all, and the staff are quite wonderful. I do recommend them very highly.

Caring101198450

5

February 20, 2015

I visited this facility

Sunrise was relatively new. It seemed to have a lot of different activities going on. They had a couple of different movies at night. They had a lot of interactions. The staff seemed fairly well and seemed attentive. Their dining facility was a restaurant style. They had a couple of different servings that you could have for lunch or dinner. The rooms seemed fairly good. The shared room also had a shared bathroom. It was a very nice and very organized place.

Caring101842150

5

January 29, 2015

I visited this facility

We were there at Sunrise, and it was very nice, but it was just way too much for our mother. It is like a four star hotel that has four or five levels to it. There was all kind of things that it would just be overpowering for my mother. She is 92 years old with Dementia, and it was just too much for her. They had an open house with wine and hors d'oeuvres. Everybody was very nice. The woman talked to us and explained everything to us. I didn't have anything against it except that it just wasn't appropriate for my mother.

Rhona

1

June 30, 2014

I am a friend or relative of resident

It is a beautiful package on the outside. That is the only nice thing that I can say. Understaffed. Very expensive. If your loved one can no longer speak up if something is wrong they are on their own. When your money runs out, no Benevolence fund. Upon admission you are told that you will always have a home here. What they really mean is, as long as you have money. You are out on your ear when you have no funds. Foods listed on menu are always served to those on the first floor, because they are not memory impaired. Those who are memory impaired may or may not get what's on the menu. Usually they are "all out" by the time the upper floors are served their meals.

Provider Response

Thank you for your review. We take all concerns seriously and would like to learn more. Please email us further information at the inbox Information@sunriseseniorliving.com . Thank you, Sunrise Team

Susan87421450

5

June 27, 2014

I visited this facility

Sunrise of McCandless was very nice. It seemed a little high class. I found nothing wrong with it. I just didn't know if my aunt would have been comfortable if we kept her there. The staff was very nice. They were very helpful and kind. The facility was beautiful. But it wasn't some place that my aunt would feel comfortable living in.

Diane79195550

4

April 1, 2014

I am a friend or relative of a resident

My aunt has been in Sunrise since November. I liked the facility, the layout was very nice, there’s privacy, and it was quiet. I liked the people, and the location is convenient for me. I liked the atmosphere and that they always had a lot going on. It just seemed like they get personal, one-on-one care. They have the same caregivers every day, so they are familiar with the patients and get close to them. They have been very good, and I haven’t any complaints with anyone. The rooms are divided into little quads; each area had its own little living room, and it has a homey feeling. My aunt has a studio with a little kitchenette and a bathroom. They have bingo, movies, they have entertainment come in weekly, and they take them on field trips. She has no complaints about the food.

Caring77813250

3

January 31, 2014

I visited this facility

I have come across Sunrise of McCandless through a referral. The atmosphere there was much better. When we walked in, it seemed like it was a five-star hotel more than an assisted living. The staff seemed to be very positive. Their rooms were nice.

Miriam4

5

October 22, 2013

I visited this facility

The facilities at Sunrise of McCandless are so gorgeous. It looked like a five-star hotel. When we went there for an interview, the seniors were playing bowling. They had a movie scheduled for every night, so they had a lot of activities. They had a buffet of popcorn, coffee, doughnuts, and fruits in the front of their "hotel". Their rooms were gorgeous and very spacious. Everything was pristine and clean. They also have a memory care facility on the third floor, which had a special room for people who had some down problems with all those lights on the ceiling. The staff was very helpful and very nice.

Caring72375050

5

October 11, 2013

I visited this facility

Sunrise was amazing. It was beautiful and the people were great. The rooms were very nice. I wouldn't hesitate to place my father in all there at all, but they turned him down because they would not be able to provide the level of care he needed for his condition.

Jane29

4

July 25, 2013

I am a friend or relative of a resident

My mom moved in at Sunrise of McCandless a couple of weeks ago in their dementia locked down unit. The facility is close to our home and it's very nice.

Aileen1

5

June 7, 2013

I visited this facility

The tour at Sunrise was very good but it's just that mom is not interested and doesn't want to move in right now. She's still staying in her own home.

JRudy20

3

October 18, 2012

I am a friend or relative of a resident

Personally, I thought that the staff, amenities, and facilities were all in tip top shape, but after asking the thoughts of my family member, they believed it was an act put on when there were visitors, and that the overnight staff was not as friendly. Everything seemed clean during the visit, and all staff members were friendly with family members. Our resident was upset with the level of service provided, and said that after visiting hours, everything changed at the facility.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Costs for Sunrise of McCandless in Pittsburgh, Pennsylvania

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$9,059

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$6,779

Starting Price

Services and Amenities of Sunrise of McCandless in Pittsburgh, Pennsylvania

Dining options

  • Dining Room Shared Meals
  • Dining Extra: All Day Dining

Cleaning services

  • Housekeeping
  • Laundry For Clothing

Health services

  • Medication Management
  • Nurse On Staff: Yes

About Sunrise of McCandless in Pittsburgh, Pennsylvania

Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.

We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.

At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.

Map of Sunrise of McCandless

Help seniors by writing a review


If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

Request Pricing Information

Who are you looking for?

Full Name

Phone

Email

By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

mother and daughter online shopping

Compare costs, photos & reviews of senior living and care options near you.

 

Questions?

Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

(800) 558-0653

Didn't find what you were looking for?

Caring's Family Advisors can help answer your questions, schedule tours, and more.

Call us at (855) 948-3865

Helpful Articles

Senior Living Communities near Allegheny County, PA

  • Washington County
  • Beaver County
  • Hancock County
  • Westmoreland County
  • Brooke County
  • Butler County

Senior Living Communities near Pittsburgh, PA

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Our Services

  • Senior Living Directory

  • Senior Care Directory

  • Caregiving Resources

  • Sitemap

  • Terms of Use

  • Privacy Policy


© 2024 Caring, LLC. All rights reserved.