Schenley Gardens

3890 Bigelow Blvd., Pittsburgh, PA, 15213

23 reviews

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Reviews of Schenley Gardens


based on 23 Reviews

Lynny957 October 10, 2015

I am a friend or relative of resident

It used to be a Beautiful Place.. The workers, Nurses and Aides care more than the management. The manager on the 5th floor is always missing. It concerns me what goes on when I can't be with my parent.

Provider Response

Thank you very much for your feedback. We are always striving to provide the best in care for our residents. I agree that our nurses, aids and other staff members are very caring and loving. I am disappointed to learn that you feel that way of the management team. We are in fact a very involved team of managers and are here for the residents on a daily basis. We strive every day to better the lives of the seniors in our community through their individualized plans of care. Please do not hesitate to contact Greg, Executive Director, with your concerns at 412-621-4200 and we would be more than happy to discuss this further.



Caring107928450 August 31, 2015

I am a friend or relative of a resident

My dad is doing well at Schenley Gardens so far. There are people to talk to, and he enjoys being there. It was a surprise when it was hard to get him to go. It’s in a high-rise; the rooms are good-sized. All the residents have their own rooms and their own bathroom.

He’s in memory care, so he can’t leave the floor. They usually have music and memory activities for the residents. He goes on all the outings, and he likes the food.



Pittsburgher June 09, 2015

I am a friend or relative of resident

.I have family as residents. This review relates to a specific person not the facility.

Rosemarie the Activity Director is FANTACTIC. Other have not been as responsive but she has distinguished herself as my “go to person”. Some of my question may not relate to her job function but Rosemarie always provides the correct answer and in a timely manner. She is a superstar



pstolley May 10, 2015

I am a friend or relative of resident

My late grandmother spent more than 5 years living at Schenley Gardens before she passed away this spring and was very happy there. The staff was caring and conscientious, and the facilities were always kept clean and well taken care of. With none her family living locally, communication with the family was extremely important and the Schenley Gardens staff excelled in this regard. We knew that if there was a problem we'd hear about it quickly, and we knew the staff would stay on top of it until it was resolved. Our family is grateful to everyone involved with this wonderful organization!



Mark100450050 January 17, 2015

I visited this facility

Schenley Gardens was nice. It is a nice building with nice interior. I didn't get the chance to meet the people that were in it. But it seems that the customers were taken care of well. They have a dining area on each floor. They have wooden chairs and tables. It also had linen, and it looked really nice. The apartments that I saw were like efficiency apartments. They did have a mini kitchen. It was basically a mini kitchen within a one-room apartment. I wasn't able to try the food. But as far as activity is concerned, they have bingo and their daily outings.

Provider Response

Thank you very much for your feedback. We were disappointed to learn that you were unable to meet some of the great residents and staff member during your visit. Also we do have numerous apartment styles that may fit you or your loved one from studios to one and two bedroom apartments. I would love to invite you back to sample our wonderful menu at your convenience on Schenley Gardens. We strive every day to better the lives of the seniors in our community through their individualized plans of care. Our long tenured and educated staff does work very hard as they care for the residents at Schenley Gardens. Please do not hesitate to contact Greg, our Executive Director, with your concerns at 412-621-4200 and we would be more than happy to discuss this further. Thank you



Maria36 December 10, 2014

I visited this facility

Schenley Gardens Senior Living was nice. The rooms were average, and the bathrooms were constructed to accommodate seniors that have walkers. The dining room and the view from the window were very nice. The food was very good. The staff was informative. Some residents were very active, talkative, and moving around, and some looked bored, sitting there, and not doing anything.



Lizbeth67 September 18, 2014

I am a friend or relative of resident

My mother has lived here for 3 years now and they take very good care of her, in my opinion. She can be a handful at times and the entire staff goes out of their way to help her. I know they had turn over a while back, during the new management take over, but it seems to have stablized and mom couldn't be happier! The activities they have for her are fantastic, I don't have to worry about taking her to appointments because they have a brand new shuttle. She loves the day trips to the casinos and shopping. Can't say enough good things about this place. Sure issues arrise from time to time, but it's how things are handled that really matter and I feel like management is always there for mom.



ilovelucy July 10, 2013

I am a friend or relative of resident

This place is okay (except for the cost) if your loved one does not need assistance with anything except for meds and meals. The staff is very rude, slow, untrained and unsupervised. The language of the aide staff is downright awful and they're always sitting around the hallways and using their cell phones. I have heard my relative's neighbors complain of having to wait a long time to be assisted with the restroom, therefore soiling themselves. I have also heard issues of falls and skin rashes due to this failure of assisting incontinent residents. Please consider the condition of your loved one before placing them here. The nursing staff is run ragged and spread too thin for the severity of some residents' conditions. The untrained, unsupervised aide staff dangerously transfers patients in wheelchairs causing foot injuries at times and wounding. If it wasn't for my brother and I being there for my relative on a daily basis to make sure her needs are being met, I would definitely place her somewhere else.



steelerfan April 07, 2013

I am a friend or relative of a resident

My mother was diagnosed with stage IV lymphoma and, since her children live out of town, needed a place to care for her. Time was of the essence, and Schenley Gardens was able to accommodate her immediately with a nice, cozy, clean studio with kitchenette at a very reasonable price. 24-hour nursing staff administered her medication. 3 meals a day in her room or the dining area. The staff was friendly and caring, ready to help her with anything she might need. She was taken to and from her doctor's appointments by the resident van. Aside from her illness, my mother is a very independent, able-bodied person, and she was allowed to come and go from the facility as she pleased--no questions asked. She had cable, phone, and laundry service if desired. My mother has since had a full recovery and has returned home to her apartment. She would not have been able to do this without Schenley Gardens. Thank you.



Chad Cameron, Resident Services January 29, 2013

We (Beacon Communities/Moorhead Towers) have developed a great partnership with Schenley Gardens for our Healthy Meals Program. Schenley Gardens provide our residents breakfast & Lunch 4 days a week. Our residents love the meals and look forward to the meals on a regular basis. The dietary director (Nancy) and her staff have been awesome. We just wanted to say thank you and we appreciate the partnership that we have. Schenley Gardens is AWESOME!



polopolopgh August 29, 2012

I am/was a resident of this facility

I am enjoying my stay here...a bit younger than the average but I am here for a rehabilitation stint. I recently had some significant surgery so this is a great option so far. Rehab facilities on site, including a weight room and a pool. Also it is very convenient to my doctor's office and the local hospitals. My car is in their indoor garage but I have been using the shuttle service since it is often difficult to find parking in oakland/shadyside. I hope to be out of here soon, but in the meantime I am enjoying cable, internet, and some peace and quiet.



jonathan43571 August 28, 2012

I visited this facility

I thought this was a nice facility, but not great, just adequate. The location was very convenient - this facility is in oakland and is close to downtown and the surrounding pittsburgh area. There is free indoor garage parking, so that is also a plus. The room sizes are adequate for the price, and the facility seemed clean. There is an activity director on staff, as well as day trips for residents. However, there were more activities available at other locations I visited; this place seemed limited. Also, a few of the hallways smelled of urine, and the staff seemed to be a bit overextended. Overall I would choose a different facility.



PensFan June 08, 2012

I am a friend or relative of resident

I have been visiting a friend here for six months and have been quite pleased with the facilities. The residents seem generally happy and busy with activities and excursions. My friend is always busy when I arrive and has never asked me to "get them out of here" which seems to happen at many of the other places I have visited.



OaklandMD May 09, 2012

I am a friend or relative of resident

I visit my uncle often and the staff appears to be attentive and kind to the patients. The room is always well kept and clean. Parking is indoors and free and allows easy interior access so I can visit quickly during a lunch break. My uncle appreciates the day trips, shuttle service, and rehab equipment including a pretty nice pool. There is no perfect place when going to an assisted living facility but he seems happy and that is important to his family.



KayaC April 19, 2012

I visited this facility

The facility was just ok. Nothing bad, nothing good, but it seemed like they weren't a good place as my mother started requiring extra care, so we moved her out and into a more memory-care focused facility. At first everything was great. The rehab pool was fantastic for her and her hip which she had hurt a year ago then, but after a few years her memory started to slip. As she needed more and more assistance, it seemed like the "skilled care" is really where they fell down and couldn't provide. There didn't seem to be a lot of staff, and of those we spoke to, very few seemed well trained to deal with her increasing needs. Questions were pretty much deflected to unavailable managers who eventually got back to us a few days later. It was hard tracking down an actual nurse or memory care pro to talk about how things were going. Most of these ladies cared, but weren't equipped to help in my particular situation.If your relative is in good health, and just needs a little help with going to the store and getting meals, this is a decent facility. Physical issues, like injuries are also taken care of here (their rehab is a strong suit) and the hospital is close by, but I can't recommend them for memory care or anything beyond independent living.



Concerned consumer March 30, 2012

I am a friend or relative of resident

Relative there seven years, early years very independent, once needs changed, terrible, from the top down. Large turn over, poorly managed, the more she needed, the worse the care. Beware of For Profit facilities. I have overseen care of relatives at other places..thisvwas the worst...theybshould be cited forvshort staffing, lack of cleaning, poor staff training..i could go on and on...



Daughter0809 July 14, 2011

I am a friend or relative of resident

Facility is great except that hallways often smelled of urine. Dining facility is very nice but food could definitely be better. Courtesy vans are an amazing convenience and most of the drivers are very kind. The nurses are professional and perhaps a bit overextended but kind and caring. The aids do not go out of their way for residents and some of them are downright nasty. They will lie to avoid having to do something and are often slow to respond to resident calls. Maintenance is slow which is very unfortunate considering the helplessness of the patients and price for the facility. The lower paid employees were often hostile. If you hire a private duty nurse it is a fine place. Do not think you can just leave a family member there and not be very involved in their care.



SporksMaur June 01, 2011

Friend or relative of resident

Schenley Gardens is a fairly new multi story facility and is part of a complex with a hotel. The facility also has a garage for use by visitors. It has a good staff of aids, cleaners and nurses; most of whom care very much about the residents. Meals are adequate but could be more healthy. The rooms are comfortable and a good size for this type of facility. There is an activity director who develops a full day of activities for the residents. Schenley Gardens also has a very good rehabilitation facility with a small pool so it is very good for residents who need rehab. The location in Oakland is close to many doctors and hospitals.


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From Schenley Gardens


Listening. Serving. Caring.

These things matter to you, and to us. We offer more than just a beautiful place to live. We offer a lifestyle that embraces our residents independence and offers high quality care and assistance where needed.

Our goal is to enhance the quality of life of our residents and make sure they live their lives to the fullest. We recognize that our residents require varying levels of care and assistance. We promise to tailor our community and services to the needs and preferences of each individual resident, ensuring that they continue to lead the life they want. Visit us today to start living your life to the fullest!

Features of Schenley Gardens


Technology and entertainment

  • Cable TV in resident's rooms
  • Internet in residents' rooms
  • Technology extra: Emergency Call System

Health services

  • Medication Management
  • Pharmacy
  • Skilled nursing
  • Physical therapy
  • 24 hour nurses: Yes
  • Hospice care

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio apartments
  • Companion suites: We offer companion suites

Languages

  • English

Features

  • Beauty/Barber shop
  • General store
  • TV room
  • Gardens/outside patio
  • Parking for residents
  • 24-hour security gate
  • Pool
  • Transportation for residents (shuttle bus or similar)
  • Coffee shop
  • Shared space where residents can host parties
  • Features extra: Library

Dining options

  • Some residents have in-room kitchenettes
  • Meals delivered to residents' rooms
  • Meals in a shared dining room
  • Some residents have in-room full kitchens (including oven, etc.)

Activities

  • Fitness
  • Arts, woodworking, craft
  • Organized offsite activities (outings, etc)
  • Music
  • Games
  • Stories
  • Religious services
  • Lectures and discussions
  • Book clubs
  • Tai chi
  • Yoga
  • Gardening

Guest services

  • Guests can attend meals
  • Guests can stay overnight
  • Ample parking for guests

Cleaning services

  • Housekeeping
  • Laundry service for clothes
  • Laundry service for linens
  • Private services

Costs

  • We charge an entry fee
  • Monthly rent is all inclusive
  • Fee structure extra: We offer a month-to-month rental
  • Minimum rate: $2,900/month
  • Minimum memory care rate: $4,500/month

General

  • Pets: Small pets allowed
  • Staff patient ratio: 15:1
  • We offer respite care (short term stays)
  • Minimum age: none

Licenses

  • Licenses: PC/MC

Location of Schenley Gardens


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