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Reviews of Edgewater Assisted Living
Poor communication June 18, 2013
I visited this facility
Upon contacting Edgewater I was impressed with the courteous staff and immediate availability of a room. I was told that all that would be needed to be done was an assessment by their nurse, which was no problem. Soon after that initial contact is when red flags arose. The communication was becoming harder to come by, we never got all the information we requested, when we did finally meet with the owner it was very informal, in the living room with other residents sitting nearby listening to all this personal information. During the 'interview' we were asked how long of a stay it would be, because if it was just a short stay it "wasn't really worth the trouble". We were then told it would be another week (after it had been 2 already since initial contact) before their nurse was available. We had been upfront from the starts stating the need immediately for a room, which did not seem to bother them. I then received a call from the owners husband, who we had no contact with prior, to state that my mother was on the waiting list and someone else before her took the open room. Never was a waiting list mentioned in any prior conversation. Very displeased with this process and how we were treated, felt very weird and just got the vibe they didn't want us there.
About Edgewater Assisted Living
Edgewater Assisted Living is an assisted living facility in Pine City, MN that offers residents independent living options and daily support services.for more details on housing, services, and rates.
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