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The Terraces of Phoenix

7550 North 16Th Street, Phoenix, AZ 85020

(800) 558-0653 (Call a Family Advisor)

4.44

(18 reviews)

Offers Continuing Care Communities, Assisted Living, and Nursing Homes

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Reviews of The Terraces of Phoenix in Phoenix, Arizona

4.44

(18 reviews)

  • Facility

    5.0

  • Staff

    5.0

  • Food

    4.8

  • Activities

    5.0

  • Value

    5.0

JAMES

5

March 8, 2024

I am/was a resident of this facility

This place rates with a 5 star Hotel everything is kept brand new. I have spent 2 week in there rehab center for a broken hip. This is like living in a hotel. The food is great, you select 3 fresh cooked meals a day. The doctors are top of the line, the care for your every need. Nursing and care staff are there every minute you need them 24-7. The therapist with there hands on care are understanding, caring, and attend to your every need. They want you to get better!!! And help in every way to make it happen. The cleaning staff keep this place Immaculate. “No Hospital Smell” The front office staff has made all the paperwork and transition to home a perfect and smooth experience. They make sure your insurance, after care doctors, home care nurses are all taken care of before you even leave everything processed correctly the first time. I would recommend this place to anyone for long term living or Rehabilitation care. What a great place to be when you really need help!

Provider Response

Thank you so much for your five-star review, James! We appreciate your positive feedback regarding our community, high-quality care, food, and team members. The entire team at The Terraces of Phoenix takes pride in creating positive and memorable experiences for the residents and families we serve. We wish you a speedy recovery and hope you have a great day!

Tracy

5

June 23, 2023

I am a friend or relative of a current/past resident

My grandmother is at The Terraces of Phoenix. It's very nice. The residents are all very happy. It's a very good environment. They have a bistro and a cafeteria. It's not the type of place for dietary restrictions, but with that aside, they have excellent food options. The staff members are all very nice. My grandmother's actual building has a game area where there are puzzles and basketball. It was like an arcade-type of things for families. There's a little chapel and a hair salon on site. They have a lot of groups, like a bridge group. They have a lot of different activities that residents can sign up for and participate in.

Provider Response

Thank you for your positive review, Tracy. We're glad to hear that your grandmother is happy here, and appreciate your nice comment about our amenities and staff members. Thank you again for taking the time to share your feedback.

Amy

5

July 10, 2022

I visited this facility

The Terraces of Phoenix is beautiful. The staff was great. They have lots of activities. They are just remodeling, so it's super nice. The staff members are very friendly and knowledgeable. They have everything. They have three different restaurants, a movie theater, a barber shop, a community center, and a nail salon.

Provider Response

Amy, thank you for your positive review. We appreciate your kind comments about our friendly and knowledgeable team members, and the many amenities and activities at our community. Thank you again for taking the time to share your feedback.

L

4

June 27, 2021

I am a friend or relative of a current/past resident

My husband was in rehab at The Terraces of Phoenix for ten days. It's senior living, they have memory care, they have apartments for assisted living, and then they have skilled rehab. They really have everything there. The nurses were very kind, and his needs were met. The meals were good, but they weren't hot because they're remodeling and had to bring the food in from another dining room. We were happy with it for rehab.

Provider Response

hank you for your review. We are glad to hear that you were satisfied with the skilled nursing and kind nurses at the Terraces of Phoenix, and that all of your husband's needs were met during rehab. We apologize for the fact that the meals were not as hot as you would have liked, and do hope that if you are ever in need of rehab you will consider coming here again. Thank you again for taking the time to share your feedback.

AD

5

October 30, 2018

I visited this facility

Everything at The Terraces of Phoenix was super. We stayed for lunch. It was a wonderful lunch, we met some nice people, and they have a wonderful program. It's just that it's a little too expensive for us. It was new, it had a nice layout, and it was very nice. They said if we want more details, then we'd have to make an appointment because we didn't make an appointment. The dining room was beautiful and the food was even better.

Joanne

5

January 27, 2018

I visited this facility

The Terraces' location was better for us, but it was much more expensive. It doesn't look institutional, but a well-appointed apartment complex, or a resort since it's landscaped beautifully with desert-type landscaping. All the walkways are covered and the inside of the buildings had very wide hallways which were decorated nicely. The food was good and served beautifully. The bistro had more casual dining, while the dining room had tablecloths and napkins; we had a nice lunch. The menu showed the calorie and protein count, and they had a generous food allowance. They had exercise classes at different levels, a library, swimming pool, workout facility, and lifelong learning courses which were important to us. They also had a garden where people can go if they wish to and plenty of nice walking areas. The staff was wonderful. The residents seemed to be much friendlier, open, and engaging.

Cawhite

1

July 5, 2017

I am a friend or relative of a current/past resident

The assisted living building (The Lodge) is very nice but beware...there seems to be a high level of forcing residents into their memory care facility regardless of overall functionality. We know of residents who have moved to other assisted living facilities due to the ultimatums they have received from the assisted living management. At their insistence, in trying to force a premature move for our mother, we met with management where we all agreed on a criteria where such a move would be warranted. None of those conditions have been realized but we were told that our 95 year old mother either make the move in 30 days or get out. We are moving her to another assisted living residence.

Mona008721

5

December 14, 2016

I visited this facility

The Terraces Assisted Living had a nice outside balcony where I could be by myself, as well as other outdoor areas where I could sit around. The apartments were spacious, large, and very well done with their own balconies. There's an extra storage room, which comes in handy. It was fairly new and up-to-date. They also had a lot of activities. There were several eating areas, and the cuisine was excellent. It had a very friendly atmosphere and was nice.

Ken-Diane

4

November 1, 2016

I visited this facility

We liked the Terraces. We liked the openness and the friendliness of the place, and it was something we could afford. They had a condo or apartment and a garage attached. It was at the right size, and you could access it from the street easily.

Kent B.720417

4

June 22, 2016

I visited this facility

My whole family went and had lunch at The Terraces. We were there for five hours. The food was OK, but my mom was kind of picky. I liked it because it was close to me and upscale.

Provider Response

Kent, Thank you for visiting The Terraces of Phoenix with your family. I am happy to hear you liked our community. The next time your mom is in town, please bring her back to dine in any of our venues. Our executive chef has been known to delight the pickiest of eaters, we’d love to treat you to a meal.

Tom Dorough, Executive Director

Ron110098550

5

July 21, 2015

I visited this facility

The people were very nice at The Terraces. The only reason we did not choose it was they did not have the availability that we wanted, and the rooms were a little small. They had a nice, big cafeteria. It was a very nice place. I liked it.

Caring99316850

5

December 18, 2014

I am a friend or relative of a resident

My mom moved into the Terraces. It is very nice, and my mom is really happy there. She has a nice little apartment with one bedroom and a full kitchen. She likes the dining area. She makes a lot of friends. It is really pretty. She has a nice view of the mountains from her apartment. She plays bridge there. There's a little work out thing so my mom's active. The staff is OK. She has house cleaning once a week. She eats in the dining room six days a week. They have a little cafe that she can have lunch or breakfast in as well. I eat there once a week or so, and the dining area is nice. They allow you to take the food home with you. I like that my mom feels safe and she is happy.

Caring92142450

5

November 3, 2014

I visited this facility

The staff was very accommodating. I could rate the Terraces Assisted Living 8+ in every category. We were looking at a two-bedroom, two-bath, living room, dining area, nice kitchen, and balcony, very spacious. The bathrooms were very big, and there was lots of closet space and storage. The food was really good, and they had an excellent choice. We were interested in the the fitness center; they had a lot of great equipment and a lot of stuff in that area. They do take trips to places, musicals, and outside venues. They also have trips that are offered for you to go to outside restaurants. They have a nice library, great swimming pool area, and the grounds were very pretty. They have a gardening club, and they have an area set up for people that like to garden. I thought it looked like it was excellent, and security people were on watch all the time.

SRRA

5

December 13, 2011

I visited this facility

I think The Terraces Assisted Living is an absolutely beautiful assisted living facility located just minutes away from downtown Phoenix and minutes away from Scottsdale. The Terraces provides you with a more active lifestyle living community. Each room is designed differently for what you are looking for. This community has wonderful resources that allows them to offer different activities that assisted living homes cannot like Brain Fitness and Continuing Education courses to staff and residents. The Terraces allows the residents to lead their communities committee. This is a great facility for active seniors that need minimal care. While there, I witnessed that The Terraces is set up for active seniors that like to socialize, do  activities, and can enjoy he community and all that they offer. In general, I would rank this facility five out of five stars.

April Lopez

4

September 30, 2011

Other

The Terraces is a great facility to visit, it is clean and just has a very warm and welcoming feeling about the place. The care team is great, they always greet me with a friendly smile. The staff all seem very up to speed on things happening around the facility. I love the architecture of the building, it looks like a Spanish villa, the grounds are beautiful with many flowers and shaded sitting areas. The residents are able to get outside and take in the fresh air and beauty, there are gardens that the residents love taking care of. They also hold some fun activities outside during the cooler months. So many of the residents love to be outdoors and I am glad this facility offers them a safe and spacious area outside to explore. I am not sure if this is accurate as I usually do not get involved in the costs and fees of senior care, but I have had a few residents and family members tell me that they were charged extra fees only after they had gotten themselves or their loved ones were completely moved in. If this is true, I think there may be some ethical issues going on there. However, my main focus is always on the residents, and from what I can see, they are exceptionally cared for. They are always seem to have healthy appetites, they are always bathed, and wearing clean clothes. My only major complaint are all the insects, which while expected because of the location being in the desert and so close to the mountains, I have seen so many scorpions and spider. I know that they are regularly spraying for bugs and while I haven't seen any inside the facility, I have seen a ton outside. A scorpion's sting can be very dangerous for the elderly, so that worries me. Inside of the facility is just lovely, the design is very open and bright. I have noticed that it's very easy for those residents with wheelchairs to move about. The facility is very resident-friendly with many safety features and everything is easily accessible. The activities offered are all very creative and they are always changing so the residents don't become stuck in a routine. The staff do their best to keep the residents excited about staying active and busy by coming up with fun things for them to do. I have watched several of the activities taking place over the course of my visits, and the residents always appear to be having a blast. Dining at The Terraces reminds me of dining out, there are so many menu options to choose from and the food tastes so great. The staff try to teach the residents about healthy foods and eating habits, and they sometimes offer little classes that teach the residents more about nutrition and things. They let the residents experiment with many different types of new foods and they try to introduce them to new dishes. They also do Grill Events where once or twice a month they will take the residents to fine dining venues off campus in order to change things up a bit and keep the residents excited about food. The residents get to get dressed up and experience the world of 5-star dining. I have had many of the residents who go on these dining trips tell me that the food at home is so much better, and there is more to choose from. I think it's pretty great when a resident chooses the food at an assisted living facility over 5-Star restaurant. I really enjoy my visits to this facility, when I see how great the residents are cared for, it makes things like the insects seem not as critical. The Terraces seems to me to offer the residents a safe, friendly, and stable place to call home. It is my recommendation that care givers and their loved ones take a tour of the facility and see for themselves if it is right for them.

blindambitiondesign

4

June 14, 2011

Other

The Terraces has become one of my favorite retirement communities to visit. Having undergone major renovations, over the past five years, it is a beautiful, modern facility, with all levels of care and an attentive staff. The atmosphere is upscale, yet very comfortable, and welcoming to visitors. Residents are friendly with one another, and they speak very highly of the staff.

S.Sherrill

4

June 13, 2011

Other

The Terraces has become one of my favorite retirement communities to visit. Having undergone major renovations, over the past five years, it is a beautiful, modern facility, with all levels of care and an attentive staff. The atmosphere is upscale, yet very comfortable, and welcoming to visitors. Residents are friendly with one another, and they speak very highly of the staff.

Michael Toczko

5

June 10, 2011

Other

I have visited clients there for over 6 years now and my clients are very happy to be there. What still surprises me is the fact that the entire staff blends in and treats everyone like a neighbor.

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Services and Amenities of The Terraces of Phoenix in Phoenix, Arizona

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • Dining Room Shared Meals
  • Dining Extra: Restaurant-style dining

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Golf

Medicare

  • Health

    4.0

  • Overall

    5.0

  • Quality

    5.0

  • Staff

    4.0

Medicare Provider Number: 035003
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

About The Terraces of Phoenix in Phoenix, Arizona

The Terraces of Phoenix is a Senior Living provider in Phoenix, Arizona that offers residents Continuing Care Communities, Assisted Living, and Nursing Homes services. Contact The Terraces of Phoenix for more details on services and rates.

Map of The Terraces of Phoenix

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