Beatitudes has always been one of my favorite independent living facilities. The residents have many amenities and the residents are always so much fun to talk to as they are mostly happy people. Every time I visit, the independent living residents always have so many new stories to tell me about new adventures they've had or new experiences. The independent living section of this facility is really active and wonderful.
It's the assisted living and memory care areas that I am concerned about. The assisted living residents seem happy, but no way near as satisfied and fulfilled as the independent living residents. Now I know that both areas, overall, need more assistance and that they, for the most part, are not as active as independent living residents, but I've had residents and family members tell me things that I think need to be addressed by the staff.
One concern being the activities offered to the assisted living and memory care residents. From what I have been told, the assisted living activities are very uninventive, they are the same run of the mill activities you would find in every other facility. I have had so many residents tell me that they are tired of doing the same activities day in and day out. The problem I have with the memory care activities is some of them are not memory care appropriate. These residents need activities that help to stimulate their senses and trigger different memories, but they are doing activities that have no therapeutic value. Stuff like "milk and cookies," while first, this is not an activity at all, but it also does nothing to help fuel their memories. Where as, the independent living residents have different activities offered daily, they have a lot more amenities and services available to keep them busy, and they also go on really fun field trips. They say that the assisted living residents have full access to the independent living amenities, but I rarely see the residents leave their own area, and the assisted living residents do go on outings as well but it usually to the grocery store and such, sometimes they will go somewhere fun.
Another issue I have with the memory care area is that the staff seem to treat the residents like children, they almost talk at them instead of to them, and they rarely let the residents make their own decisions about things. Not only have I been told this by many residents and family members, but I have witnessed it first hand. The staff need to be encouraging these residents to try and maintain as much independence as possible, but they don't. They prefer to do everything themselves instead taking the time to assist the resident in helping them do things on their own. I have seen many residents give in and just let the staff do it all, but they are adults and they should be able to decide what they want to do that day or what they want to wear.
The independent living section is ideal for residents, it makes senior living look promising and exciting and if I were looking for independent living, then I would without a doubt choose Beatitudes. I have had many families and independent living residents tell me one of the main reasons they chose Beatitudes was because of the Town Plaza, which is what they call the center of the facility where all the dining and amenities are. The residents rarely have to leave the facility because everything they need is pretty much right there, but sometimes I wonder if people are so excited about all of the amenities or how extravagant a facility is, are they overlooking the important things like quality of care. A facility could be the Taj Mahal but if the care is lousy, is it really worth it?
The staff in the independent living section is great for the most part although they can get busy and become a little snappy, but it's rare and when it has happened I've seen the residents crack cute little jokes to try and get the staff members to smile, which works most of the time. But it is not the residents job to cheer up the staff, it should be the other way around. I do know that the staff are performing their duties, and the residents all seem very well cared for, but I don't know, the bedside manner can be pretty poor at times. Even though the residents are cared for adequately, I do think that personality is very important and sometimes the staff just seems so robotic.
The residents in all care levels seem to get along well with each other, I always expect to see some conflicting personalities, but I really haven't here. There are so many different personalities yet they all seem to interact great with one another. I love watching the different dynamics at play, each resident is so unique.
The dining options at this facility are great. There are many choice for the residents, they can eat what they want to in the atmosphere they want to eat in. They are not stuck in the same dining room eating the same meals day in and day out. They can have fine dining one day, casual the next, maybe go cafe the day after that, they can eat pastries in the coffee shop or opt for cocktails in the bar. Whatever their preference is, it can be accommodated here. There are a few married couples in the facility and it is really cute seeing them get all dressed up and do on dates at Elaine's, which is the fine dining area.
My overall opinion of Beatitudes is that if you are a caregiver or person looking for an independent living facility, then Beatitudes would be a perfect choice, but if you are in need of assisted living or memory care than I don't think it is the best option. A facility needs to treat every resident equally, and it is my personal opinion that at Beatitudes, the independent living residents get the best of everything, while AL and memory care are kind of put on the back burner. I just have had a lot of complaints about these two care levels, so I would personally steer clear. However, I would suggest a visit nonetheless to form your own opinions about the facility as a whole.