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Lopatcong Center

390 Red School Lane, Phillipsburg, NJ 08865

(800) 558-0653 (Caring Family Advisorâ„¢)

2.1

(10 reviews)

Offers Nursing Homes

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Reviews of Lopatcong Center in Phillipsburg, New Jersey

2.1

(10 reviews)

  • Facility

    1.8

  • Staff

    2.3

  • Food

    1.9

  • Activities

    1.5

  • Value

    1.6

Nanook121

1

June 9, 2023

I am a friend or relative of a current/past resident

This is a HORRIBLE PLACE. RUN don't go there with your loved ones. I wouldn't even send my worse enemy there. My Mom was there for only 3 weeks with a wound vac. That they said they could take care of. DON'T BELIEVE THEM. On her visit to the doctor he said it now has MRSA. Sent her right to the ER and had to operate to save her leg. When I visited almost every other day she was not taken care. Once they put her in a wheelchair facing out of her room. She could not see the TV or ring if she needed help. IT WAS AWFUL AND THE WORST PART THEY ARE STILL LOOKING FOR MONEY FOR HER CARE!! I SHOULD BE SUING THEM! She died less than 2 months later.

Provider Response

So sorry for your loss. Thank you for bringing this matter to our attention. We will use this as an opportunity to improve.

22Care4M0m

1

September 15, 2022

I am a friend or relative of a current/past resident

DO NOT TAKE ANYONE here if they are loved one. If you are trying to subject them to poor service, dirty dingy outdated very poorly cared for facility this is the place. Don't be fooled by the first conversation where they seem very nice organized and accommodating. You are left in the dark with zero info and when you get it is incorrect. We were told at discharge scripts would be called in to Walgreens in Pburg which I questioned and was assured there was one. 2 days later we have not received the call re meds and now have run around that it was called in to Clinton when I live no where near there. DO NOT SEND ANYONE THERE

Provider Response

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. I would like to get some more details about your experience with us. Please contact our Compliance Department so we can further investigate.

a close relative

2

September 17, 2021

I visited this facility

The rooms are very small, with a foot or two in between the bed of roommate. One nurse's aide is very nice and shows compassion for my loved one. The fact that I can site kindness in only one employee reflects the sad environment here. My family and I need to request a shower and shampoo for our loved one, and feel lucky when that request is fulfilled once a week. When my relative needs help from staff it takes hours for a response. I can't recommend this facility and wish the family had resources to move her elsewhere. my advice, stay away.

Provider Response

We appreciate your honest feedback, as we are always looking for ways to improve. We would like to address the situation you have described. Please contact our Compliance Department so we can further investigate.

New Jersey Girl

1

July 2, 2021

I am a friend or relative of a current/past resident

HORRIBLE FACILITY!! My husband was there for what I thought was rehab and when he returned home, had the most horrendous bed sores that I was never informed about!! He had also lost much weight, probably due to the staff not having any patience to try and feed him! Plus, the staff knew that family members where not allowed in so what did they care? I work for a well-known doctor in the area and when patients ask me about the facility, I tell them about my experience and advise them to look into other facilities!! Do not send your loved ones here--no wonder they are always looking for help!!

Provider Response

We would like to address the situation you have described. Please contact our Compliance Department so we can further investigate.

masonlucky

2

February 1, 2020

I am a friend or relative of a current/past resident

Food is fair to poor. Long term staff are great. Weekend staff changes constantly and dont really care about residents. Residents aren't changed often enough and personal items like teeth, glasses, and hearing aids go missing and no one seems to know anything about it.

Provider Response

We would like to address the situation you have described. Please contact our Compliance Department so we can further investigate.

lousey place

1

June 9, 2019

I am a friend or relative of a current/past resident

This place is horrible, understaffed, dirty and most of the time very smelly. Nurses were nice but couldn't keep up with the patients needs. Very depressing as it was in the basement. My Mom was there for two days and I moved her out! If your loved one goes there be prepared to bring your own tiolet paper, soap and tissues because they don't have any supplies!

Valerie 68

4

December 25, 2018

I am a friend or relative of a current/past resident

Ihavent benn there, but I heard they take real good of my aunt

Stargazer11

1

February 3, 2018

I am a friend or relative of a current/past resident

The bottom floor of this facility was filthy-the floors never cleaned, the sinks disgusting, beds falling apart, food trays filthy, linens old and air quality smelly most days. The physical therapy department was very unprofessional. The nurses were friendly, but did not provide quality care. Do not recommend.

Caring0031

5

December 5, 2014

I visited this facility

What's nice about Lopatcong Center is that there is no odor. They keep it very clean. It is a nice center. I think the staff there is taking good care of my wife. I absolutely recommend this facility. They tend to lose things, but still it is a very nice place.

Granddaughter8

3

July 11, 2012

I visited this facility

I would rate this center to be about average. Staff was nice enough but did not seem to go out of their way to make you feel welcome. I needed to ask a lot of questions in order to get straight answers. Physical therapy depart had a nice staff, but I didn't see or hear much encouragement for my grandmother to continue to do better for herself. I was told that if my grandmother were to stay there long term it would not be a place she would be happy in. Most patients that are there are there for long term care. If this is the case then it should not be listed as an assisted living facility. The facility should do more to make to keep their residence more active and do something to give their facility more of a home feeling for long term care. I just feel it was more of a hospital than a nursing "home".

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Medicare

  • Health

    4.0

  • Overall

    5.0

  • Quality

    5.0

  • Staff

    3.0

Medicare Provider Number: 315202
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Lopatcong Center in Phillipsburg, New Jersey

Offering skilled nursing, medical and rehabilitative care for patients and residents. Whether for a short stay or for an extended period, our Clinical Care Teams are focused on implementing personalized care programs to facilitate recovery and improve well-being.

Map of Lopatcong Center

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