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Reviews of American House Petoskey Senior Living
Vic411887 June 28, 2016
I am a friend or relative of a resident
My father is in American House Petoskey. I like that their service is efficient and that their demeanor is attractive and peaceful. Their evening meal is small and their lunch has plenty of vegetables and fruits. I've only visited there once, but I was pleased with the service that I saw. They serve three meals a day. My mom was upset because the dinner was small, but I think that serves the purpose better. The staff tells me my dad is pleasant, and they're always on task. They are very pleasant and caring.
Caring108479550 June 22, 2015
I am a friend or relative of a resident
My mom was in American House. There is a lot of room for improvement there. "It is not my job." That was the attitude of the staff because there are caregivers, housekeepers, and several different entities within the building. So if you ask the wrong person about something, they will say, "Oh, that is not my job." That feels confusing for the people who stay there because it's like, "Alright, who do I ask for this?" Like my mother's cable box wasn't working and she couldn't get her television to work, so she asked somebody, and it was like, "Oh, we don't do that." Then, she ended up having to call the cable company to come in and fix her cable box and all it was is because the plugs aren't high, so that wheelchair people can reach them, the bed unplugged the cable box. That was all that was wrong with it, but she had to pay somebody to come in there and plug her cable box in for her. Sanitation seemed to be fairly good. I didn't see anything that stuck out, and there were hand sanitizer things all over the walls, all over the place. The food leaves a lot to be desired.
They were sharing a room, they had those little walkers, and the two twin-sized beds in the bedroom made it very difficult for them to have enough room to get around. Both of them could not be up at the same time in the bedroom. They also don't have any automatic doors for wheelchair patients to go out into the courtyard to sit. If they wanted to, they had to bother somebody to open the door for them. The hallway going to their dining area is very narrow, and I know my family does not care for the food. I ate there myself once, and they charged me quite a bit for what I had. But if you can't go in and have a meal with your family without being overcharged for food, that is just not worth it. Personally, I didn't like it. I am unhappy with the facility, but it is one of the better facilities in the area.
Thank you for providing your feedback on American House Petoskey. We aim to provide our residents and their loved ones with the best possible care available; therefore, I will look into the issues you presented. If I can be of any assistance, please reach out to me directly. Cindy McCort, executive director
Caring106939550 May 25, 2015
I visited this facility
American House had all the facilities that we were looking for. It was very clean, and the people were nice. The staff is very well and helpful. They have rooms and suites available too. They have two or three different choices. It is very clean and very well taken care of. They have physical fitness like treadmills, activities going on, and bingo almost every day. They provide transportation to the senior citizens center.
Thank you for your feedback! I'm happy you were able to witness what makes American House so unique - we provide an all-inclusive lifestyle for our residents! If I can provide you any information, or offer assistance please contact me. Lorie Selissen, executive director
From American House Petoskey Senior Living
A welcoming and comfortable senior living community, American House Petoskey is perfectly situated close to family, friends, downtown, shopping and Little Traverse Bay in the charming town of Petoskey and surrounding areas of Harbor Springs, Boyne City and Charlevoix.
American House Petoskey offers homelike studios and one-bedroom apartments each with their own private bathroom and kitchenette. We also have a spacious, yet cozy living room, a restaurant-style dining room, 24-hour refreshment center, a library, as well as an on-site beauty salon and barber shop.
Our Lifestyle Director plans a wide range of cultural, social and recreational activities, events and trips, and staff members are available 24-hours a day. Resident services also include scheduled transportation, restaurant-style dining for breakfast, lunch and dinner, laundry and housekeeping services. Additional services are also available such as medication reminders, individualized 24-hour care, daily personal hygiene and other medical support services.
Features of American House Petoskey Senior Living
- Medication Management
- Skilled nursing
- 24 hour nurses: Yes
Room and housing options
- 1-bedroom apartments
- Studio apartments
- Companion suites: We offer companion suites
- Beauty/Barber shop
- TV room
- Gardens/outside patio
- Parking for residents
- Transportation for residents (shuttle bus or similar)
- Shared space where residents can host parties
- Features extra: Library
- Arts, woodworking, craft
- Organized offsite activities (outings, etc)
- Religious services
- Wii sports competition
- Guests can attend meals
- Ample parking for guests
- Laundry service for clothes
- Laundry service for linens
- Meals in a shared dining room
- Pets: Small pets allowed
- We offer respite care (short term stays)
- Minimum age: 55
Technology and entertainment
- Technology extra: Emergency Call System
- Wi-fi in residents' rooms and shared areas
Location of American House Petoskey Senior Living
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