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The Village at Penfield

2006 Five Mile Line Road, Penfield, NY 14526

(800) 558-0653

Verified Partner

4.68

(19 reviews)

Offers Assisted Living
Top rated on Caring.com

2015

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Reviews of The Village at Penfield in Penfield, New York

4.68

(19 reviews)

  • Facility

    4.5

  • Staff

    5.0

  • Food

    4.6

  • Activities

    4.8

  • Value

    4.6

Top rated on Caring.com

2015

Lori

4

March 14, 2024

I visited this facility

We toured The Village at Penfield. Everyone was very friendly and the tour was good. I liked that the rooms opened up into a grassy seating area that the residents could go out and sit in the sun or gather out there. I liked that they said that if my mother started out at assisted living but needed more care, the price would not increase. The only thing I didn't care for were their hallways were very narrow and the ceilings were low. The rooms were nice. I can't remember a lot of detail, except that I was impressed that there was one door that would go out into the hallway, and the other door went out into the outside garden or terrace area. The staff during the tour was very informative and gave us a lot of information and asked in return if we had any further questions. She made us feel very relaxed.

2023 Review

5

October 11, 2023

I am a friend or relative of a current/past resident

Senior Living Center has been so kind and caring to our brother. He is a younger resident (67), dealing with brain cancer and they have gone above and beyond to make him feel special and loved. They take the time to listen and hear his thoughts and feelings. They even have made him special meals, upon his request. He feels safe and supported but maintains his autonomy. We are very fortunate to have found this place to care for our brother so we can be his siblings again, instead of his caregivers. They say it takes a village to care for someone you love and we have found our village…in Penfield. We cannot say enough about this place!

James

3

September 21, 2023

I visited this facility

The living room at The Village at Penfield would have been one-third the size of what I have now. So, their rooms were way too small. I would be able to put my couch, my dresser, and a recliner in the room, and that's about it. The bathroom only had a toilet and a sink. There was a community shower or bathtub, which did not appeal to me. The lady that I was working with was very polite and very friendly. When I was in the hospital, she came up to see me. I don't know if that was courtesy or out of desperation. They offer activities. They've got a card game that I'm going to try to get involved in because I like it. They have trip plans and they would allow my dog there. The nice thing about The Village at Penfield was that the room would have a door out into a courtyard where the dog could run without being on a leash. I had lunch there and the food was very good. They had a shrimp salad.

Sue

5

February 14, 2023

I visited this facility

We met with Debra. She was very well-informed, and it was a good tour. She showed us different options of the rooms, took us through the dining area, and answered all of our questions. There was nothing wrong with the tour. It was just the facility was not what my mom needs. We were given sample menus, and I found some choices I would have eaten. They were offering a good variety of food. If you don't like the daily menu, there are always other options. They do rosary and yoga every day. They would take them on outings. I know they had bingo. They had different lounges that you could be in, and they had libraries.

Kevin

4

August 25, 2021

I visited this facility

I had a good tour with Jeanette from there. It seemed like a small, tight community and the staff was friendly. I think all the residents looked happy. I can't say it was a bad experience I had just touring the facility, and I would consider it. The rooms were nice. It was not large so I think that they probably give a lot of focus to the residents. It seems to be very social and they were very professional in how they provided the tour to me. So I would recommend them, from what I saw in the facilities. I spoke to the cleaning people in the dining room. They did a good job during the tour. They were prepared for me, they took the time, and she introduced me to a few other people. I spoke to some of the residents. One of them was a gentleman who was an artist and he showed us his room, it was nice. The kitchen was very clean and the dining facility was clean. They have a set menu and they also have specials. It was not very modern, but overall, it was clean and didn't smell. The room that I looked at for my mother smelled clean and the furnishings were nice.

Giannina

5

August 7, 2021

I visited this facility

The staff was very friendly. The rooms were lovely and they had lots of fun activities. My mother was born in Italy, and there were quite a few Italian-speaking residents there. I thought she would have enjoyed it. It seemed to be a very nice and very friendly place. I was able to talk to the chef, who's been there for fifteen years, and all the residents love him. It was excellent.

Ken

5

July 9, 2021

I am/was a resident of this facility

Currently, I'm here. Everything is pretty much assisted living to some degree, so there are no kitchens. All meals are served by the facility. It's a fantastic place. The staff is exemplary. They look out for the community itself. We were just on the news as far as being the only company that had 100% vaccination rates for the staff and the community. They tried very hard as far as controlling access and any possibility of contracting COVID all the way around. They did a really good job that way, which is sometimes tough with people with different stages of dementia adjusting to a different world. That's a controlled environment rather than a independent environment. They have a mixture of residents. Some are just coming in for a shorter stay rehab and like me, I ended up staying. There are some people here that are 100. The staff is the best I've seen. I associate with them more than I do with some of the residents. They've got a good staff. The food is good. They have three meals a day and there's a variety. They have a lot of activities and I don't participate in too many. They have different things going on, not as much now with the Covid, but they had music nights and a band coming in or a comedian. They had a really good variety. Today, we'll have a root beer float day. They'll bring a cart down and go to the halls and make root beer floats for everybody. There's the Cinco de Mayo Day. They vary it up and they try very hard to please the residents. One lady moved in and wanted euchre and they started having euchre nights. They're just starting it back up again after Covid. It's loosened up enough, so we're back using the dining room as well. When COVID was at its worst, there's in-room dining only. Now they're back to the dining room, and every meal is served there. There are certain things I miss like having a coffee maker or something like that, but they're looking at all the different rules and regulations because as far as giving some people here the ability to have a hot plate or a microwave would be dangerous. They have medical groups who will administer pills and make sure you're taking all that stuff. There's assistance as far as dressing or bathing. I don't know of any rooms that are equipped with any cooking facilities and there are no shared cooking facilities neither. You pretty much can do your own thing. You don't have to participate in activities, and if you want meals, you can have them brought in or go out for them as well.

M.B.

5

June 25, 2021

I visited this facility

We toured here for my aunt, and it was very interesting. They were very informative, very informal, and very pleasant. We enjoyed meeting the staff and some of the people up there. It was nice. The one who accompanied us on our tour was very knowledgeable. She gave us all the facts that we asked for. She was very courteous and very professional. We were able to see two or three different rooms. It was of different sizes and different setups, but they're all very spacious. It was very nice, clean, and beautiful. We saw the dining area. We met the chef who is working up there, and he was a very nice young man. We didn't stay for the meal, although they offered us to stay; we didn't want to impose on them. They have reading, and there's games that they play like bingo.

Lee

4

October 7, 2020

I am a friend or relative of a current/past resident

My mom has moved here. It was one of the better places that we looked at as far as just the feel of the community, the courteousness of the staff, and the friendliness of the staff. They just gave you a very good first impression. They try to keep them busy. Like any place, they do bingo I think almost on a daily basis. They have crafts. My mom helps with floral arrangement in the chapel area. She seems to enjoy it there, and is really satisfied with that as her place to live. They don't go into the dining area because of social distancing and what-have-you, but the food gets delivered to their rooms. My mom said the food is really good. They seem to have a really good variety of food as well. She has only been there for a short of time.

Diane

5

June 6, 2019

I visited this facility

They're very friendly here. It's bright, airy, and refreshing. The rooms were a little bit bigger, and the dining room area was a little more updated than the others we looked at. They had a small bistro area if they want snacks at night, and the refrigerator is always full. Half of the people had their doors right off a pretty courtyard, and they could walk right out to it.

Andrew

5

December 28, 2018

I visited this facility

It looked immaculate. They showed me two different available rooms; one was overlooking the atrium outside, and the other one was a bigger room. Both of them were very clean. The staff was wonderful, answered all the questions, and offered me assistance for getting my dad a cart through the VA so he can steer and drive since he's a retired vet. They were very helpful and the person who accommodated me was wonderful. They have a gourmet chef there. They showed us the menu and everything that the residents can choose from. They also hold a meeting every month to see if anybody wants to change or add some kind of a dinner or lunch. It was very accommodating for the people who live there. My tour was very informative. The layout of the place was very easy and very simple.

Kimberly

5

April 30, 2018

I am a friend or relative of a current/past resident

It is very nice, and Dad is doing very well there. They seem to engage him in doing things, and they make sure he's eating and getting out of his room. Dad has a very small room because he prefers. Dad goes to listen to music and talks with the other residents. Dad gets a well-rounded meal and dessert all the time.

Marcia163026

5

June 28, 2016

I visited this facility

It was very lovely. I would have been happy with them for myself. They seemed very nice and welcoming. They gave me a cake to take home that was very good. It looked like they kept the residents busy. The rooms looked nice, clean, tidy, and kept up. The staff that toured us around was very nice and very informative. She wanted to help us more.

Douglas760131

5

June 23, 2016

I visited this facility

It was a nice and clean facility. The people were nice, as well. It had a comfortable atmosphere, activities, and transportation to places outside the facility.

Rochelle3

5

March 30, 2016

I visited this facility

The staff was very nice and friendly. The place looked very nice and clean. The food was very good, and the services were OK.

Caring94250350

5

September 23, 2014

I visited this facility

My mother is here. Her room is clean and is nicely sized. The staff is very nice. They are very patient with her and very understanding of her needs. My mom is happy with everything. The dining area is very nice; it is like going into a restaurant. They have recreational activities like bingo and arts and crafts.

Karen90371850

5

August 27, 2014

I visited this facility

It was in the neighborhood. We visited it and we thought it was very nice. They compared it with a couple of others and it was better than the rest. It was bright; it was welcoming. They have a nice layout. I think the staff is very good. It was a nice-sized room. I think it was probably one of the biggest ones there. I think it's about 400 sq. ft. It's a beautiful room. They have a nice shower that my dad can sit in and the setup is pretty much like his old apartment. They have a lot of activities. They have various day trips. They had a trip to the Red Wing game which is the local baseball team. They had an outdoor fair for the families. The dining room is very nice. The portions are plenty and he seems to enjoy the food.

Caring88351150

5

July 7, 2014

I visited this facility

It was very nice. I liked it the best for my mother because the room we could have gotten would have been close to the dining area, and it was furnished so it would have been an easy move. The accommodations were fine. The working attitude was very good, and the staff was very friendly and answered all our questions. They had an activity calendar that included arts and crafts and social hours for entertainment.

William27

4

February 27, 2014

I visited this facility

Per doctor's recommendations, we moved my uncle to them and it is very convenient because everything is on one floor. They have services that are good for him. The staff is very pleasant and adequate. The food is fine. He did complain a little bit but then he is very finicky. They have activities like dances and music that he enjoys. They also take them on trips. He seems happy because he is with the people of his own age. I would recommend them to others.

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Costs for The Village at Penfield in Penfield, New York

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$2,900

Starting Price

Services and Amenities of The Village at Penfield in Penfield, New York

Costs

  • All Inclusive Rent
  • Rent Plus Care Fees
  • Fee Structure Extra: We offer a month-to-month rental

Room and housing options

  • Studio Apartments

Dining options

  • Dining Room Shared Meals

About The Village at Penfield in Penfield, New York

At The Village at Penfield, you'll find a beautiful park-like setting with five courtyards and a fountain-side gazebo. Relax outside, take a brisk exercise walk, or savor our restaurant-style dining that reflects local tastes and seasonal variety. Located in historic Penfield, just minutes from downtown Rochester, The Village at Penfield provides a small-town ambiance with all the convenience of the city.

The Village at Penfield provides the following services:

  • Staff available 24 hours a day
  • Choice of studio apartments
  • Anytime Cafe
  • Full-time director of events and activities
  • Emergency call system in every apartment
  • Daily restaurant-style meals
  • Housekeeping services
  • Maintenance of apartment, community and grounds
  • Medication assistance
  • Scheduled transportation
  • Nurse on-call 24 hours a day

Map of The Village at Penfield

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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