Autumn Lake Healthcare at Loch Raven

Teresa

Rooms are great food is good staff is wonderful the maintenance boss and his crew are awesome they deserve lots of compliments they are the ones that keep the faculty up and running.they deserve something nice and possible a raise everyone looks at the health care staff but not the crew for maintenance they are the one that need the credit the supervisor of maintenance is very nice and works his butt off and his crew

Wayne

Lochraven is a wonderful facility with a great housekeeping/dietary department and nursing does a great job taking care of the residents. Levi has a great wealth of knowledge and always supports his staff, thank you Levi and your team..

Brad

Autumn Lake Healthcare at Loch Raven was relatively clean and neat. Everything was what I would have expected it to be. The person walked me through, and we checked the rooms out and all the areas of the facility. It's more like a hospital setting. They have a few single rooms, dual occupancy, and triple occupancy rooms.

muddygirl

DO NOT SEND a loved one here! Mice infestation, neglected! My mother is currently here and has been since 1/19/22 from the moment she got there issues. Every day mice are running around. The nurses refuse to give her meds the way they need to be taken, takes her sugar after she eats if at all... Cold food. They don't respond to nurse call button. They left my mother in a dirty diaper for 12+ hours. When u call and ask to speak to the nurses, and try to get answers the nurse excuses my mother of lying to me. She was sent here for after hospital rehab. Her rehab team is great! But that's only a 30mins a day care. I'm currently on hold to speak to a supervisor it is now going on with 5 mins and still holding!

mpaul

Mi padre acaba de llegar a casa la semana pasada desde aquí y no todo fue perfecto, pero el personal trabajó duro y rápido para solucionar cualquier problema que tuviéramos. Dijo que volvería aquí de nuevo si alguna vez volviera a estar en esa situación.

LindaY

This place is terrible. My mother was taken there for rehab after being hospitalized for an infection, and within the space of the 8 days she was there (until I could find another facility for her), she called me FOUR different days in tears because the staff left her sitting for hours in a soiled diaper -- which led her to develop pressure sores that the next facility we found had to treat. My mother's roommate actually called me once to say my mom had been asking for help for hours and no one came. The bathrooms and patient rooms were filthy, and while there were a couple of nurses or techs who were nice, in general the place reeks of indifference and inattention (not to mention body fluids). I would NEVER, EVER take a loved one of mine to this place again.