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Pacifica Senior Living Country Crest
55 Concordia Lane, Oroville, CA 95966
(800) 558-0653
Verified Partner
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Reviews of Pacifica Senior Living Country Crest in Oroville, California
Robert
4
|
March 14, 2024
My mother was at Pacifica Senior Living Country Crest. The facility has two floors of nice apartments and suites, and then the third floor is their locked-out facility, memory care. The memory care wing gets more bland food because you have some people that are almost comatose, so it's different, but the food is good. The assisted living is great. It's really good. But, again, they do have choices. It's more of a cafeteria setting. It's just bigger. There are more people. They do a lot of activities, and it depends on what they are. If they don't need to be memory care, they take them all over. They have their own bus. Pacifica does lots of activities.
Provider Response
Melvin
4
|
August 23, 2023
The lady that I met at Pacifica Senior Living Country Crest was very pleasant to talk to. She shared some of her own experiences with this process because she's had family members that she's had to find places for. She walked me through the facility. The facility was very nice. When you drive up to the place, it's clean. It looked like it's just been freshly painted. It's a multistory facility. The memory care facility is on the second story, but it's fully secured. They have something on the resident to monitor any kind of fall, like when they try to get out of bed. They have quite a few activities scheduled. They showed me the menu for this month because they plan it well in advance, and they have some chefs there. They have an RN on duty. Their staff is very well trained and most of their staff has been there over five years. That means that the facility is a good place to be as far as work goes. When people are there that long, you can almost rest assured that the residents are getting what they need. I observed the staff handling some of the people there, and they were very patient. They don't hustle anybody off somewhere. If the person has trouble expressing what they're needing, they'll sit with them and try and figure out what it is they want or need and go from there. I was pretty impressed with the staff. They have an outdoor area that the residents can go out to and it's supervised, so nobody goes outside on the patio area on the second floor. It has a metal railing around it. It has plastic that's mounted above that, so it's higher than a person and it's secured. It's fairly sturdy and it's pretty thick. With memory care people, unless they're having one of those episodes where they get violent, nothing's going to happen. They have art classes for them and they try to engage all residents in all the activities, so they don't just leave them in their rooms or if they don't want to participate, they'll come back to them and try and engage them to come on out and join the crowd. I was impressed that way. The fee that they charge is better than I expected. If I had to make a decision right this minute now because of availability or anything like that, I would probably go with them. They have shared rooms and private rooms and I was surprised how reasonable the shared room was. They have some rooms that share a bathroom. There's a room and then there's a bathroom in the middle and then the other room, and you can enter the bathroom from both sides. The lady that took me on the tour was fantastic. She explained everything that goes on as we were walking along and viewing. Occasionally, she'd stop and show me some things that the residents have done as far as things that are posted on a wallboard. They have some sort of a box outside of their room that's mounted on the wall. It's a wooden box that has a clear plastic front and the residents can create some sort of artistic thing and they can have it placed in there. It sort of helps identify the room for them. They provide three meals a day plus morning and afternoon snacks. If they want something, all they have to do is ask for it, any time of day or night. The memory care is on the second floor and when you come off the elevator, the staffing area is just off from the elevator, so the exit point is monitored at all times plus it's locked. The staff has a pretty good view of the facility because it's kind of like a long hallway. They also have cameras that monitor everything. There's always somebody that looks on the screen. It was clean. Outside, there wasn't any trash laying around or anything like that. The parking was not too bad.
Provider Response
James
4
|
July 4, 2023
Everything at Pacifica Senior Living Country Crest looked very nice. It looked like they had a nice activity program, a lot of scheduled day trips, and also the ability to take them into town for shopping or doctor's appointments. The apartment units were big. Most of them did have washers and dryers and kitchens. The staff who toured us around was excellent.
Provider Response
Rose
5
|
January 14, 2023
I visited Pacifica Senior Living Country Crest. They had a chef on site, which I really liked. They had breakfast at 8:00 a.m., lunch at 12:00 p.m., and dinner maybe at 5:00 p.m. But if somebody slept in late and still wanted breakfast, that would not be a problem. They could have a late breakfast that would be cooked for them. They order off of the menu, and they have other choices if they want. I was really impressed by that, and their facility is topnotch everything. They even had little balconies off of each room. For somebody that's an outdoor person like my sister, it's really important to have seating outside in your own little private area. So, if you have a visitor, you can get out of the room if you want, as well as freedom to walk around and everything. That's really important for people. The room had a full kitchen. The air conditioning and heating are controlled at the room there. They have studios and one-bedrooms. Everything was great. They had the little outdoor section. They had a full beauty salon there, I think it was three days a week, and then by appointment when it was going to be on the weekends. They had laundry there that they do once a week. Housekeeping is once a week. Then, if they needed more housekeeping, that would be an extra charge or more points, the more the price is per month. If you were able to do your own laundry, there was a laundry facility there. It's very nice with folding tables and everything, and there was no charge for doing that. They even provide the soap and everything, which was wonderful. One room I was shown was right next to the laundry facility, but once you walked in the apartment, it was completely soundproof, so that's nice that it wouldn't be a noisy apartment. I have not tried the food, and that's important for somebody living there to like what they're serving, and just serve good, healthy meals. The staff member who took me around was very friendly and very accommodating. She said if I had any questions, not to hesitate to call or come back in. They were above and beyond really, and very friendly. The price is just really high, but then everything is these days.
Provider Response
Tammy
5
|
July 12, 2022
We found Pacifica Senior Living Country Crest for my in-laws. They were one of the cleanest places that we toured and truthfully when we walked in, the people that were there looked very kept and they were laughing and looking like they enjoyed it there. The apartments that they have there have full kitchens. The two biggest things for us were the full kitchen, which my mother-in-law wanted and the community of the residents. They have lots of activities. They were playing bingo, they had a table where they were playing cards, they had a group of women that were working on puzzles, and we saw where they have painting classes. They have a family dining room, and they allow families to stay with the resident there in their apartment. It was very clean and I like the fact that they took their time with us. We came with a lot of questions and I never felt rushed and I felt very comfortable there.
Here it is
5
|
October 14, 2021
Pacifica has been wonderful with my Mom. They seem on top of everything and caring.
Provider Response
Linda McCoy
5
|
October 13, 2021
The staff here provides loving care with smiles on their faces. Recently, my mother’s declining health necessitated increased nursing care. They have done a wonderful job and go above and beyond to make my mom comfortable while helping her retain her dignity. This has enabled her to stay in her own apartment which was her desire. There is a real family atmosphere at this place among both residents and staff. The staff go out of their way to learn everyone’s name and greet them as they’re out and about. It is such a blessing to have my mom here.
Provider Response
Michael
4
|
September 10, 2021
We went to Pacifica Senior Living Country Crest. They're all very good and highly qualified. It's memory care, and it's a nice, clean facility. The layout was perfect. The places that I turned over to my aunt were all top-notch facilities. I don't know any of the staff personally, but they seem to know their stuff.
Provider Response
Dawn2021
5
|
July 21, 2021
My friends family is really happy with this facility! Always clean very nice staff and my friends mom loves it there. They welcomed her with open arms and helped us a lot to get her settled in! Thank you to everyone that makes my friends family feel comfortable! Even me as just a good friend of family!!
Provider Response
Belen T.
5
|
July 21, 2021
Went in for a tour and the staff was amazing !!! During our tour the staff answered all our questions and was very helpful... the rooms we great over all we loved this facility and will be perfect for our loved one..
Provider Response
Zane
4
|
June 24, 2021
My mom moved into Pacifica Senior Living Country Crest. I liked the rating system they have there. Their prices are kind of comparable but a little bit less. The food is really good, and my mom likes the food there. They have balconies where people can go and look out if they feel comfortable doing that. It's kind of in the foothills, but it's not very far from town. It's kind of close to shopping and conveniences. They also have transportation. They take people on outings and out into the community, they go shopping and stuff, and they give people a chance to feel more at home and more relaxed.
Provider Response
KSleeper
5
|
April 19, 2021
The rooms are just like an apartment except there is extra care toward safety. All rooms are similar yet no two are exactly alike. There is much freedom in that the residents may cook for themselves in their own small kitchen or they can come to fresh meals prepared for them in the common eating area. Should they need medications, the guess work is eliminated. The nursing staff will take care of it and if help is needed for other reasons, the staff is close by. They will check on you each day should you request that too. A wearable emergency button is provided as well. Irene was very sweet to show my mother and me around, even though we didn't have an appointment. Plus there was a library, and other activities set up for everyone there, including opportunities for loved ones to join them. All-in-all, I was very impressed and feel that my mother would enjoy living there.
Provider Response
K. Wyeth
5
|
February 20, 2021
My uncle became a resident at the facility after his house burned down in the Paradise fire. I flew out from Florida to find him a place to live and was fortunate to find Pacifica. It was perfect for him. I feel secure that he is cared for, yet he can still maintain his independence. The facility was great in the care of protecting the residents during the pandemic. Thank you so much!
Provider Response
MissBloo2U
5
|
December 30, 2020
They were very clean and well put together. The updated emails were very nice. I appreciate their subtle way of keeping contact with potential residents and their families. I hope they continue the good work. Please have a blessed, good, and safe new year.
Provider Response
Melody Joy
5
|
October 15, 2019
Living in South Dakota searching for a place for my parents proved to be challenging. Until I found Irene at Pacifca. Almost immediately I felt a weight off my shoulders. She has been so helpful and is knowledgeable. Irene was able to put me in touch with resources I didn’t know existed! A big thank you to Irene and all of the staff at Pacifca
Provider Response
caslbry
5
|
September 6, 2019
I've been here almost 4 years and I find it better than expected. It's a great place to live. I've found a home here. I love my apartment - I'ts special.. I enjoy showing my room as it is a art gallery. My relationship with the staff seems to be pretty good. I enjoy all the activities we have -- more than I expected. I enjoy teaching 4 exercise classes a week. I like to stay busy.
Provider Response
Tom
5
|
June 20, 2019
Pacifica Senior Living Country Crest is a really beautiful place. It's clean, well staffed, and well run. The staff seems to be doing a real good job. My friend is in a two-bedroom unit and each bedroom is separate with one bathroom and two separate locked closets. We've eaten there a number of times with her.
Provider Response
Deanna
5
|
January 31, 2019
Pacifica Senior Living Country Crest was very nice, immaculate, pretty, and beautiful. The view is the best out of all the ones we visited. Irene and Patricia, the people who gave us the tour, were both very nice people. We ate there once, and the food was good. The dining area was also good. There were a lot of things to do there.
Provider Response
Mackay
5
|
October 11, 2018
We have visited the room that our Dad is in and it is large and friendly. We live out of State and call weekly to catch up on what Dad is doing and the staff is always helpful and makes sure that Dad joins in on all activities. they go for outings once a week and make sure Dad is joining the group as well as involved in all activities at the home. The staff is very friendly and helpful. Watches our loved one wonderfully!
Provider Response
Linda
5
|
March 5, 2018
I live out of state and I was very nervous about my parents moving into an assisted living facility but after spending a week with my parents helping them get settled in I am very well pleased. I stayed at the facility with my parents and I got a very upfront experience with the staff and routines. Everyone was very responsive to our needs and helped us navigate through a very sticky situation. With Patricia and Sharon there I am very confident that my parents are in a very caring and clean facility. The food is outstanding, I ate almost every meal there for a week.
Provider Response
suejungi
5
|
February 3, 2018
The entire staff has been extremely helpful with this transition for my father. Any questions I have asked of the staff (Wendy, Sharon, Patricia, Cindy, Casey, Vanessa and Jamie) have been answered quickly and professionally. I would highly recommend Pacifica to others who are in need of a senior living facility.
Provider Response
Clay Castleberry
5
|
January 27, 2018
I have to say I was pleasantly surprised when I came to Pacifica Senior Living Country Crest over 2 years ago. It has been and is still a wonderful place to live, better then expected. It is kept very clean. The food is GOOD. The staff are pleasant and helpful. I am very active and I appreciate I am able to run two of the resident exercise classes. The best part is it is run very well by a bunch of great women.
Provider Response
SM
5
|
November 13, 2017
Pacifica Senior Living Country Crest is one of the best places I have seen. It is a nice place and everybody seems to be really nice. Mom has a really nice and big room. We brought her own furniture. It has a walk-in closet and a balcony that has plexiglass on it, so she can't fall out. She shares the bathroom, though. They come and get her for breakfast, lunch, and dinner, do her laundry twice a week, and make sure she gets her shower. They have different activities such as trips to restaurants, bingo, card games, and people coming in to play the piano or to sing. Yesterday, they were making snowman in the memory care unit. They have a hair salon and are located in a very nice area. Their price is very affordable.
Provider Response
MIEM
5
|
April 5, 2017
We visited Pacifica two or three times, but the price was high. They take them out to Reno and play Bingo and some tennis. They have a swimming pool. Residents seemed to lose track of the outside world, and at my age, I don't like that. They served a very good lunch of sandwiches and soup.
Provider Response
Thank you Miem for your review. Your opinion is very important to us and we are glad to hear that you enjoyed your meal. We thank you for considering our community and hope to see you again soon. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions, we are here to help!
Leonora and Jim
5
|
March 16, 2016
We're happy and set up to go to Pacifica Senior Living Country Crest in a ground floor apartment. They have a five-star restaurant. I had been up there before and heard nothing but good reports about it. Nobody ever has any complaints about it and said how good the food is and how well the people treat you there. The lady that set us up has been wonderful and bought some of the things that we had for sale. It's really worked out well. They have birthday parties and different things all throughout the month. I met their nice driver who's been there for 12 years and takes them to doctors' appointments and to outside activities during the week. Almost all of their people have been there for a long time. Everybody is cordial. They have coffee in the main lobby all the time and make popcorn and have cookies. They have tables where people can play games and cards or just sit and talk. They're building their restaurant up on the second floor and a patio outside with umbrellas so you can eat out there if you want to. They change the menu quite often. You don't have to pick what you want to eat way ahead of time; you just go down like you would to a restaurant and order what you want then. I'm looking forward to that because I do not cook anymore.
Provider Response
Hi Leonora & Jim, thank you so much for your positive review! We are so appreciative you took the time to share your thoughts and experience. We are also grateful you chose our community and will do our absolute best to ensure your happiness. If you have any questions or concerns please let us know right away at the community. We look forward to seeing you around the community!
Anonymous103748250
1
|
March 31, 2015
My mother lived before at Pacifica Senior Living Country Crest and it was very unsatisfactory. They were not giving her the appropriate care and they did not tell us that they could not provide the care that she needed. The food was fine. All of the exterior things were fine, but they just did not really have the capacity or the knowledge or the people who had the ability to take care of her. She was neglected and she has gotten outside of the facility one day.
Provider Response
Thank you for your review, we want to let you know that we take your comments seriously and we are sorry to hear that you did not have a positive experience. One of the things we pride ourselves on is our ability to successfully connect with everyone who walks through our doors and to take excellent care of our residents. We would welcome the opportunity to talk with you further regarding your experience and even re-schedule a return visit so that we can show you just how committed to all our residents and staff we really are. We'd like the opportunity to make this up to you, so if you're willing, please contact our community.
Art Dewalt
5
|
March 20, 2015
As far as I'm concerned, the quality of care is excellent. I would highly recommend them to a friend. Staff is very friendly and personable.
Provider Response
Thank you for your positive review! We appreciate the kind words and agree with you! We are very proud of our community and the level of care we provide! We have a great staff and genuinely care for all our residents and it shows.
Sally28
5
|
December 28, 2014
I am completely independent. No assistance, so I can't comment on assistant care since I have not experienced it. The services I have -- 1 meal/day, housekeeping, maintenance, activities -- are very good. It is a pleasant, comfortable, friendly place to live.
Provider Response
Colleen12
4
|
August 17, 2014
We found Pacifica Senior Living Country Crest. Basically, we chose it because we could get a bigger unit for the same or less amount of money and it was the place my mother had always said she wanted to go to when and if it became necessary. I have nothing against the other facilities; this one just had more to offer for the same price and she has some friends there, so that made our choice easy. Our overall experience with it has been great. Regarding the room, the combination that my mother has is wonderful. It is a one-bedroom unit with a bath and a half, a full kitchen, a den, and a little terrace, which is very nice. They have activities planned everyday; however, my mom has only been there for four weeks, so I'm not sure if she has really taken advantage of them. I do know they take them shopping to Visitor Center, which is at the Oroville Dam (where there is a museum). They take them out to dinner to certain places. However, I have only seen these posted on the board. I have eaten with my mother in the dining hall, which is also quite nice and quite good, and the menu offered a great variety of food. Overall, what I like about Pacifica Senior Living is that my mom is happy there.
Provider Response
Colleen12, thank you for taking the time to leave us feedback.
What you can do with Caring
Costs for Pacifica Senior Living Country Crest in Oroville, California
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$3,800
Starting Price
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$3,800
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$3,250
Starting Price
Services and Amenities of Pacifica Senior Living Country Crest in Oroville, California
Costs
- Rent Plus Care Fees
- Entry Fee
- Fee Structure Extra: We offer a month-to-month rental
Room and housing options
- 1-bedroom apartments
- Companion Suites: We offer companion suites
- Studio Apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
About Pacifica Senior Living Country Crest in Oroville, California
Our residents enjoy a lifestyle of choice. Our professional team members assist residents in maintaining a sense of freedom while keeping awareness for when additional needs may become necessary. We are committed to not only serving our residents, but giving our families, peace of mind.
Our community is a place where you'll feel right at home...a comfortable and caring environment, where our commitment to excellence is visible in everything we do...every day.
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