Waltonwood at Twelve Oaks

(12)
27475 Huron Circle, Novi, MI, 48377

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Reviews of Waltonwood at Twelve Oaks


Overview of Ratings

3.4
12 Reviews

October 31, 2013

By No good

Other

I would not recommend this facility to anyone that is not completely independent and mentally sharp. It is a beautiful facility. However, our mother was there for one month and during that time she fell twice. We constantly had to remind the staff that she was a fall risk and needed assistance to and from meals and activities. Time after time we found our mother walking with her walker without assistance. The first fall she broke her arm which prevented her from using her walker and put her into a wheelchair. The second fall she fractured her tailbone. The distressing part was that when I arrived about 8 eight hours after her fallen she was lying in bed and told me she had not been up since early in the morning when she fell. I asked if she had been up to go to the bathroom and she said had just wet herself. When I asked the staff if she had been up I was told they had been getting her up and taking her to the bathroom. When I attempted to move my mother she could not even turn without severe pain and was completely soaked with urine. I had them call an ambulance had her taken to the hospital. This facility looks nice but the staff do not care about the residents. They spend most of their time outside not on floor where they belong.

July 11, 2013

By Nancy64328650

I am a friend or relative of a resident

Waltonwood at Twelve Oaks was a big facility and it looked nice on the outside. My mom stayed there for a month before I pulled her out. When she was there, she fell and they did not tell us or call us about it. They did not even know she fell because they just found her, they were not watching her. They did not make sure she ate well because she lost weight in one month. My mom was 178lbs when she went in and she was 140lbs when she left. They put her in a walker, strapped her down and left her in a corner. And she could barely walk when I pulled her out, they had her in a chair with a bunch of pillows on her lap. She looked terrible. And I would not recommend this facility.

October 05, 2012

By Malcom R

I am a friend or relative of a resident

We visited several facilities in the Northville/Novi area. Some were very nice but priced far in excess of budget. Waldonwoods had a number of things going for it. The location was just off of a major freeway and at the same time close to secondary roads for those of us who couldn't use the freeways. The facilities were very close to the hospital that my parents used. As a result they knew their doctors. The physical plant was in very good shape and any repairs that had been made had been done with care and were done correctly. When ever I requested something attended to; it was looked at within 48 hours.The staff were freindly and very helpfull. I know that when it came time for the hospice crew to take over they spent a lot of time reviewing my mothers condition whenever I requested it. The staff preformed very well from the maintenance crew all the way up to the administrators.Something that I learned with my experience with senior living, is that food becomes really important to the residents. The kitchen staff were great and the meals that I experienced were excellent.Even though my parents did not participate, there seemed to be a lot of activities that the residents could take part in. All of the people I talked to seemed to be very happy.For some people, this facility might be too pricey. However it did fit within our budget and I would recommend Waltonwood without hesitation

September 13, 2012

By Belven

I am a friend or relative of a resident

Waltonwoods was a very good choice for my grandmother and grandfather to live in as they got up in years. Soon after they moved in, my grandfather was diagnosed with prostate cancer, and having nurses and attendants available 24/7 gave our family peace of mind and allowed my grandparents to maintain some independence. The staff was very professional and a huge lifesaver on several occasions, including an instance where my grandfather fell and broke his hip while using the restroom. He tugged the pullcord on the wall and within 2 minutes there were attendents available to help him in his time of need. The facilities were very clean and comfortable, and my grandmother remarked on several occasions that it reminded her of staying on a cruise liner! Another aspect of the facility that we took advantage of and loved was the family dining room and family suite available for reservation. It made it easier to accommodate rather large groups when the extended family gathered for a reunion. Overall I would highly recommend the facility anyone looking for assisted living near Novi, Michigan.
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Features of Waltonwood at Twelve Oaks


Dining options

  • Room Service For Meals

Features

  • Computer Room
  • Resident Transportation
  • Garden And Patio
  • Resident Parking
  • Security Gate

Cleaning services

  • Laundry For Clothing

Health services

  • Nurse On Staff: Available During Business Hours; Some Availability Outside Of Business Hours

Guest services

  • Guests At Mealtime
  • Overnight Guests

Languages

  • English

General

  • Pets: No Pets

About Waltonwood at Twelve Oaks


Waltonwood at Twelve Oaks is an assisted living facility in Novi, MI that offers residents independent living options and daily support services. Contact Waltonwood at Twelve Oaks for more details on housing, services, and rates.

Map of Waltonwood at Twelve Oaks


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