Wingate Residences at Norton ASSISTED LIVING

The assisted living unit at Wingate Residences at Norton was all brand new, and everything was shiny. There were flowers on the wall, flowers on the carpet, and flowers on the furniture. The quality of care here is exceptional. The girls and gentlemen that take care of us have been here for 20 years, 30 years, and 18 years. It makes all the difference in the world because they build a relationship with you. They’re not transferred thinking about what their next job is going to be. Their energy is on all levels. They never get panicky because this has been their job for so many years. There are 70 residents, and each one gets individual care. Unbelievable. They dressed and bathed me. I live like a princess here. I have the smallest studio here. It’s very unique what I’ve done with my room, and I am more than pleased. I’d recommend the community to anybody. When new people come in to look at rooms, they call me. I’d go up and introduce myself and tell them that I wasn’t paid to do this but they’re coming into a place that has superior food, 3 meals a day, everyday. What’s greatest is the attention right from the director all the way down the line; they treat you like you’re the only one here. They focus on your problem, and they get you a solution.

Another one I liked quite a bit was Epoch in Norton. We were treated very nicely, and the atmosphere was warm and friendly. The residents' apartments that we saw were very nice.

Epoch of Norton was very nice. It would be some place that we would consider. The staff was very knowledgeable and nice too. The rooms were good and OK size. It had access to a bathroom that was within the unit. It was good.

We have had many different individuals, four should be commended for their extra effort. Nurse Ann worked three different days to get the correct subscription that Isabel could tolerate; she is finally getting better. Linda Bowman has been very helpful in starting our day. Now, for last night's emergency, at 10:30 last night, I had a serious nosebleed. I tried to stop it by myself, but it didn't work. With blood in the sink, on the floor, and over my trousers, I hit the button. Kim and Christa showed up. It took nearly half an hour to stop the bleeding and clean me up. Isabel and I are finally starting to get better. We thought that you should know of the fine help that we received.

I stopped by to visit this community and was greeted by the Executive Director who invited me in her office without hesitation. My grandmother is currently in a nursing facility and really doesn't need to be there. She took the time to listen to me and find a solution for my grandmother. Later she introduced me the sales person who spent time with me showed the beautiful, warm community introduced me to the nurse. This would be the perfect place for her but there some family members who aren't feeling that my grandmother should move. The staff are so wonderfully caring and wanted to help me do what was right for me, this has been such a difficult for me. They made feel that there are good caring people out there who want to do the right thing. If I lived in the area I would really push to have anyone you care consider this community.