Ashland Farm at North Andover

700 Chickering Road, North Andover, MA, 01845

8 reviews

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Reviews of Ashland Farm at North Andover


based on 8 Reviews

Caring4482 October 16, 2014

I visited this facility

Our visit at Ashland was very nice, pretty, and the staff was helpful, but it was expensive. The place is upscale, large enough, and the food was delicious.

Provider Response

Thank you for sharing your thoughts with us. Caring for seniors is not just our purpose, it's our passion. Please feel free to call the Executive Director 978-683-1300 if we can ever be of service to you and your family.



Augusta1 May 13, 2014

I visited this facility

We went to Ashland Farm. It looked very good. They did a good job with the dining area and the food. Then again, in order to reach the dining area, you had to walk through a long hallway. The staff showed us the rooms, and they were rather small, and they weren't exactly what we wanted. It was also a little out of our reach.



eyesee5769 May 01, 2013

I am a friend or relative of resident

Ever since they were purchased by a big conglomerate, the quality of the food has gone downhill. The employee turnover seems high, but the employees who are there care a great deal for the residents. It is the management that is unresponsive to the complaints. Considering the cost of this place, the people should be eating like royalty, but the food is barely one step above nursing home food. They service a lot of cheap meals, such as pasta or crappy meat.

Provider Response

We are terribly sorry to hear of your experience with the Dining at Ashland Farms. Your opinion, as well as the quality of care our residents receive, is extremely important to us. We do take your concerns very seriously. We understand that mealtime is such an important part of our residents' day. We work very hard to provide menu items that are both delicious and nutritious. We work with a dietician to make sure we are meeting specific health standards and we have a variety of menu items rotated throughout the season so that there is variety and choice each day. Each meal has two main choices in addition to 23 Always Available options. We also have a Resident Food Forum where residents are able to discuss concerns and give requests to our chefs. Please be assured our chefs listen to all the residents' feedback and try to incorporate as many suggestions as possible.

We do appreciate you taking the time to let us know your concerns as we do strive to make improvements a part of our daily commitment to the residents.


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From Ashland Farm at North Andover


Ashland Farm at North Andover, Massachusetts, is the premier assisted living community in the Merrimack Valley offering traditional assisted living, short-term and respite care, and Alzheimer's care, as well as the Harbor Program for the memory impaired. Ashland Farm provides residents with personalized service plans tailored to meet their unique needs.

Assistance with personal care, housekeeping, 24-hour staff, three meals daily and a wide range of social, cultural and wellness programs are included in the monthly fee. Spacious studio, one and two bedroom apartments are available at Ashland Farm.

What Makes Us Special


Provide a higher level of care than most Assisted Living communities, and can care for residents through end of life.

Features of Ashland Farm at North Andover


Diet

  • Diabetic
  • Low fat
  • Low salt

Technology and entertainment

  • Cable TV in resident's rooms
  • Internet in residents' rooms
  • Technology extra: Emergency call system
  • Wi-fi in residents' rooms and shared areas

Health services

  • Medication Management
  • Pharmacy
  • Physical therapy
  • Hospice care

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio apartments
  • Companion suites: We offer companion suites

Features

  • Beauty/Barber shop
  • Computer room
  • General store
  • Hiking trails
  • TV room
  • Gardens/outside patio
  • Parking for residents
  • Transportation for residents (shuttle bus or similar)
  • Coffee shop
  • Shared space where residents can host parties
  • Features extra: Library

Activities

  • Fitness
  • Arts, woodworking, craft
  • Organized offsite activities (outings, etc)
  • Music
  • Games
  • Stories
  • Religious services
  • Lectures and discussions
  • Book clubs
  • Yoga
  • Gardening
  • Cooking
  • Activities extra: Computer class

Guest services

  • Guests can attend meals
  • Guests can stay overnight
  • Ample parking for guests

Cleaning services

  • Housekeeping
  • Laundry service for clothes
  • Laundry service for linens
  • Private services

Dining options

  • Meals delivered to residents' rooms
  • Meals in a shared dining room
  • Some residents have in-room full kitchens (including oven, etc.)

General

  • Pets: Small pets allowed
  • Minimum age: 60

Financial guidance

  • We help with selling the house (finding a realtor. staging, etc)
  • We help families understand VA benefits
  • We help families explore other financial options to afford senior living

Location of Ashland Farm at North Andover


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