Province Place of DePaul

(6)
6403 Granby St, Norfolk, VA, 23505

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Reviews of Province Place of DePaul


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October 31, 2012

By lovemyhershey

I am a friend or relative of resident

I find this facility to have an extraordinary lack of training amongst the caregiving staff. They are also uninspired and many appear uncaring about or overwhelmed by the care they do give. Most are impatient and rushed when caring for my friend which is the worst thing for someone elderly and especially for someone with dementia, as they should know. Nursing care givers seem more interested in vacuuming & clearing the dining room after a meal than caring for resident's needs. Many CNA's seem too task oriented instead of quality of care oriented. For the most part quality staff can only be found in the housekeeping and activities departments. Administration and senior staff has been ineffective and/or entirely unresponsive to concerns, problems, complaints and errors. Mostly concerned with "appearances" not with performance. It's a lot of money for such poor care. If your loved one has dementia and can't articulate their needs well then I would not consider placing them here at Province Place of DePaul. There are so few avenues for reviews of these types of places that are privileged to care for the aged I am very compelled to offer this review in hopes that it spares a family disappointment or heartache for their loved one.
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About Province Place of DePaul


Province Place of Depaul offers a fresh and unique approach to assisted living . . . the neighborhood concept . .. that features neighborhoods of 10-13 one and two bedroom suites, clustered around a country kitchen, cozy living room and intimate dining room . . . just like home.

Just like home, we encourage our residents to maintain their independence and will work with residents and their families to develop an Individualized Service Plan based on the resident’s individual needs whether it is assistance with bathing, dressing, grooming, or medication management.

Or, you may not need assistance with activities or daily living yet, but are seeking all the comforts of a home like setting with caring staff, friendly neighbors, and services such as meals, housekeeping, and activities and social interaction all provided without the need to leave your home.

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