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The Cottages of New Lenox

1023 S. Cedar Road, New Lenox, IL 60451

(800) 558-0653

Verified Partner

4.66

(12 reviews)

Offers Assisted Living and Memory Care

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Reviews of The Cottages of New Lenox in New Lenox, Illinois

4.66

(12 reviews)

  • Facility

    4.7

  • Staff

    5.0

  • Food

    5.0

  • Activities

    5.0

  • Value

    4.0

Mike

5

January 5, 2023

I visited this facility

We have chosen The Cottages of New Lenox for my mother. The person in charge was super sweet, super friendly, and super welcoming. The facility is just like a home atmosphere. Your loved one doesn't feel like they're in a facility, they feel like they're in a home. The atmosphere there is a big deal. They have fun activities to keep them busy and occupied. Like what my mom does, for some reason, she is always folding napkins and taking napkins off, and they said they can have her fold blankets and laundry. They have stuff that she likes to keep busy and feels like she's doing something. I was expressing to them what my mom is going through now, that she is going to be 90 and with her dementia progressing, and they were knowledgeable. My mom will have a nice-sized room with her own bathroom and her own living space. It's private. When she opens her room and steps out, she steps out into a home atmosphere. She is like walking out into our family room instead of a hallway. There are couches, a fireplace, and a kitchen there where someone in it is cooking, so she'll feel like she's at home. I'm just glad to see the home atmosphere. I kind of felt she was going to be well taken care of there. The person who assisted me was amazing. It's the unbelievable friendliness, the hospitality, and the understanding she had about my mom's needs, she's like super.

Provider Response

Hi Mike, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

John

5

January 22, 2021

I am a friend or relative of a current/past resident

My mom is at The Cottages of New Lenox. It's great. They take good care of her there. It's clean and I'm well informed of everything that's going on. The staff is courteous, kind, and friendly. My mom has been there for two years now. They have an excellent diet. The dining area is always clean, always well kept, and organized. My mom has advanced Alzheimer's, but they still have activities every day. The cost is comparable to everywhere else. As per their Covid-19 protocols, there's very limited access, they have to visit through the windows, and they follow the CDC guidelines.

Provider Response

Thank you so much for your kind words, John. We are absolutely grateful to be able to serve our residents and their families. Your trust in our care means the world to us! Please schedule a visit to utilize our, "hugging booth" with your loved one. We are sure a hug is long overdue.

Christine

5

March 21, 2019

I visited this facility

The Cottages of New Lenox is very interesting. They have cottages and each one has 10 residents. They do assisted living and memory care. They also have levels of memory care, so if a person is a slighter level of memory care, they'll put them in with an assisted living person who is kind of borderline too, so they have a mixing in some areas to see if one can help the other. I thought it was an interesting concept. The rooms are nice, and the facilities are very cozy. They have meals and activities.

Provider Response

Thanks so much for the kind remarks and 5-star review. We work hard everyday to make The Cottages of New Lenox a special place for our community to call home.

Fred F

4

July 17, 2017

I am a friend or relative of a current/past resident

My mom was at The Cottages of New Lenox for 10 days, and it was very expensive. The staff was excellent. The food smelled good. Her room was small with a window with a view of the bars from the fence. We had given them a little over $9,000, and she was only there for 10 days. They would not refund any money. They would not discuss anything about deposit in the future and told me that it was a community fee that we paid. I'm not very happy with the management, but it's a beautiful place, new, and clean, and the staff and personnel were very nice and helpful.

Provider Response

Fred, thank you for your overall rating and remarks regarding your experience at The Cottages of New Lenox. The kind words you mentioned about the Cottages is much appreciated and valued by everyone who makes up the caring and hardworking team at our community. We are additionally honored of your appreciation for our staff at the Cottages and the cleanliness and appearance of the grounds and campus we maintain. We also want to thank you for your comments about costs. We do appreciate these words as we don’t improve without such feedback. Please know that our community fee allows your loved one to return to the Cottages if she is in need of the services provided by our caring and loving staff in the future. We often have residents that move back home and then return to the Cottages later. Please know that we welcome any other feedback you might have and are always here to help if needed. If you would like to discuss this further please call me directly at the Cottages at (815) 463-8880. Sincerely, Mark Heuer Executive Director The Cottages of New Lenox

Nanette383828

5

August 17, 2016

I am a friend or relative of a resident

We chose The Cottages of New Lenox, and so far, it’s great for my grandmother. The size is perfect for her because it’s a small facility. The caregivers are wonderful. Any minor problems they have, they notify us immediately.

Pam648206

5

July 1, 2016

I visited this facility

The Cottages was a lovely facility, and the people were great. The staff took a lot of time with us, answered all of our questions, and gave us references to go to other places if we needed to. It was a great place, but it just wasn’t what my husband needed at that time. The staff was professional and caring, and it was a great place for the residents. It had a lot of activities.

Nick051665

5

June 28, 2016

I am a friend or relative of a resident

My father is at The Cottages. There's five cottages, one is the regular care and not gated, the others were gated and for memory care. My father is in memory care. The room is an adequate and decent-sized room. They post the activities in the day room. The memory care is a secure area. They can improve on the food. My father had a hard time adjusting to the food. He's used to spicy foods. The facilities are very nice. It's got a big courtyard surrounded by the cottages, and they have the freedom to go outside and enjoy the outdoors. It's very clean. They don't seem like they're in a hospital and don't have elevators. It's all on one level. It's all-inclusive senior living. You don't get nickeled-and-dimed. They have an all-inclusive buffet where one price gets you everything. It's more open living.

Jona136172

4

June 22, 2016

I visited this facility

The Cottages was good. They were friendly, and we felt welcome there. The residents were separated by skill level or something along those lines.

Caring109764950

5

July 4, 2015

I visited this facility

We went to The Cottages of New Lenox. They were nice, but the price was a little bit too high for us. It was nice. Actually they had small groupings like one person for every six people; it was very small and hands-on. We like it, but it was a little bit too pricey for us. They keep them active everyday. They make them interact. Actually, they let them do whatever they were doing in their lives, so if they were cooking before, they let them cook. They really do well over there as well. Overall, it is a great place.

Caring106878950

5

February 28, 2015

I am a friend or relative of a resident

My mother is in The Cottages of New Lenox. The staffs are angels. They are above and beyond. She has been there for three weeks. The rooms are really nice. She has her own bedroom and her own bathroom. She has a little kitchenette type thing where there is a refrigerator, a microwave, and a kitchen sink. You bring your own furniture so it looks like your own room. The food is cooked right there on the premises. There are five cottages, and the cottage she lives in is where the cooking is done. They have a cook that does all the cooking for all the five cottages. Everything is fresh every day. They don't bring it in from a catering service. The dining room has little tables of six. They put two tables of four together. They have table cloths, and they serve with china and silverware. They also have a little centerpiece on the table. They play bingo, and they have arts and crafts. They were making their own Valentines cards while I was there. There are activities that keep them busy. It is all fenced in, and you need to know the code to get in to the outside gate. Each one of us has a little necklace that you wear, you touch it on the pad, and the door opens for you to get in and get out. If anybody in pushes the door to get out, the whole alarm system goes on, and everything locks down. It is very secure.

Caring78132450

5

April 17, 2014

I visited this facility

My mother-in-law is at Encore Senior Village, so everything is fine. She moved in there last November. It is just five minutes from our house. We could almost walk to it if we wanted to. They are small cottages and I like that. It is a new facility, only a couple years old. It is very well-organized and we like the people there. The residents are very nice. The staff is fabulous. We really like this place. My mother-in-law has her own room and her room is very nice. She has her own bathroom with a shower, a sink and toilet and they're all handicapped accessible. She can adjust the temperature in her room and it has a big window so that she can look outside. We were able to bring her own bed and her furniture, so that it looks like home to her.

caring0327113

3

April 9, 2013

I visited this facility

We didn't take a tour of Paradise Park, but the initial meeting went fine. The staff was very accommodating and very nice. It was a clean facility, no odor at all. However, upon finding out the annual income that my sister gets, we were very nicely told that this was a place that she could not afford.

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Costs for The Cottages of New Lenox in New Lenox, Illinois

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$6,150

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$7,550

Starting Price

Services and Amenities of The Cottages of New Lenox in New Lenox, Illinois

Costs

  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • Studio Apartments

Dining options

  • Dining Room Shared Meals

About The Cottages of New Lenox in New Lenox, Illinois

The Cottages of New Lenox is an assisted living, memory care and respite care facility in the heart of New Lenox, Ill. The community is comprised of a fenced-in property with five separate cottages, each housing a maximum of 20 residents. Studio apartments and companion suites are available to those 55 and older looking for a secure and stress-free living environment. Residents say they enjoy being able to bring along their own furniture, making The Cottages of New Lenox look like home. Family members say there are a a lot of fun activities planned such as bingo and craft time.

Map of The Cottages of New Lenox

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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