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Waterstone at Wellesley

27 Washington Street, Wellesley, MA 02481

(800) 558-0653

Verified Partner

3.8

(10 reviews)

Offers Assisted Living and Independent Living

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Reviews of Waterstone at Wellesley in Wellesley, Massachusetts

3.8

(10 reviews)

  • Facility

    5.0

  • Staff

    3.0

  • Food

    4.5

  • Activities

    5.0

  • Value

    4.0

Yanksfan

1

February 8, 2024

I visited this facility

Unfortunately, we dealt only with the sales staff and they were simply awful. My father enjoyed his visit, and the sales team were very enthusiastic. When the nurse came out for his medical evaluation, we discovered that my father was ineligible because of a medical condition. The nurse said, "We'll see," but that was the last we heard from anyone at Waterstone. I reached out to the corporate office, and they were also slow to respond. Obviously, the answer was no, but it would have been nice to hear that from someone at Waterstone. The blow was cushioned by the fact that my father's visiting nurse has not had good experiences at the facility.

Linda L

5

January 21, 2024

I am a friend or relative of a current/past resident

My Mom has been a resident of Waterstone at Wellesley for more than two years now and is thriving like never before. She's highly engaged in the community and has made close friends with whom she enjoys meals, activities and shared interests. I can always count on the staff at Waterstone to reach out to me with issues (there are seldom any, but they are both proactive and responsive when needed). And the location on the Charles, and so close to the highway, makes for both an oasis and a convenience. My mom has, happily, gained a bit of weight since moving to Waterstone - she had lost so much during the pandemic we were concerned. She loves the food and the options available at meals. We have no complaints at all. It's hard to get a read on a community unless you are there during meals or Happy Hours, which Waterstone has twice a week for residents of both Independent and Assisted Living communities. It's a lot of fun for residents and gives my mom (and others) something to get dressed up for (mom puts on her best *AND* makeup)! We are extremely happy with Waterstone.

Provider Response

Thank you for your wonderful review! We're delighted to hear that your mom is thriving in our community. We're pleased to see her enjoying many social events and look forward to continuing to provide her with happy experiences.

K.L.

4

October 18, 2019

I visited this facility

Waterstone At Wellesley had excellent facilities, however, it seemed colder, and the other common rooms were empty. It was also extremely expensive, it wasn't diverse at all, it seemed empty, and the residents were not as engaged as the other places I've seen. They have bingo, and transportation to appointments.

Provider Response

Hi K. L. Thanks for taking the time to review Waterstone at Wellesley. Our Life Enrichment team creates a wide range of events held at various times throughout the day. We offer unique programs such as lecture series, art classes, Train Boston fitness classes, book club, concerts, happy hour and more. To make life even more carefree, we also offer transportation for off-site events. We would love to have you come back to our community to enjoy a meal and one of our cultural events. Kindly reach out to Helena, our Senior Advisor, so we can schedule a convenient time for you.

Jennifer

4

August 20, 2019

I am a friend or relative of a current/past resident

My mother moved into Waterstone at Wellesley. The care seems good. The rooms and the dining area are nice. They have an exercise area, a beauty shop, outdoor fire pits, an indoor pool, and common rooms. It's a nice facility.

A Visitor

4

August 16, 2017

I visited this facility

Waterstone at Wellesley was in a commercial area. There's a lot of traffic and it's not in the woods like the other places I've visited. Their activities are more stimulating, and they had more topics and events that I would be interested in attending. I wasn't particularly impressed with the staff, they're alright, but not as strong as the other community that I liked.

Provider Response

We appreciate you taking the time to review our community. At Waterstone at Wellesley, we're proud to offer a variety of engaging events to our residents as well as members of the Wellesley community, and we encourage you to attend one soon. We also get a lot of positive feedback about our location, as it's close to conveniences such as CVS pharmacy and medical services while being tucked back from busy Washington Street with easy access to walking paths along the river. We hope you'll visit us again for another chance to meet our staff and explore the lifestyle we offer.

Linda106218

4

December 16, 2016

I visited this facility

Our visit with Waterstone was fine. However, I did not like the urban setting without grass or trees. It was very industrial looking from the outside. We thought something with trees, grass, and walking grass would be better. The staff was very nice. We saw people socializing. The place had lots of dark wood and was very formal. It was competitively priced but a little hard to find. I'm sure they were excellent in what they do, but we wanted a rural setting.

Provider Response

We appreciate you taking the time to review our community. At Waterstone at Wellesley, we pride ourselves on offering exceptional care, services and amenities in a beautiful, riverfront community nestled within an urban setting. Our residents enjoy our location, close to walking paths along the river and tucked back from busy Washington Street while being a stone's throw away from conveniences like CVS pharmacy and medical services. We encourage you to visit us again for another chance to meet our staff and explore the unique lifestyle we offer.

visitor712788

3

December 8, 2016

I visited this facility

Waterstone was beautiful, but I didn't get a good sense of care for the people. The people who work there were OK, but not wonderful, and I wasn't impressed with the service. The location was not that convenient, but the security was fine.

Provider Response

Thank you for taking the time to review our community. At Waterstone at Wellesley, we pride ourselves in offering residents exceptional care, services and amenities, and we always welcome feedback. Our residents enjoy our location, close to walking paths along the river and tucked back from busy Washington Street, yet close to town and conveniences such as CVS pharmacy and medical services. We encourage you to call so we can learn more about how we can improve visitor experience, and we invite you to visit us again for another chance to meet our staff and explore the lifestyle we offer.

Wendy547350

4

November 21, 2016

I visited this facility

Waterstone at Wellesley would have been my top pick except that they had a separate wing for independent living and assisted. So, if you had to go into the assisted living, you would have to move. They had separate dining room. So, if you became friendly with people in the independent living, you couldn’t even eat with them. However, everything was gorgeous at Waterstone. The programs that they had were great. They had lots of amenities. They would get you to your doctor’s appointments. They had underground parking. I saw a one-bedroom unit. They had a full calendar of activities.

Provider Response

Thank you for taking the time to review Waterstone at Wellesley, and we're glad you liked what you saw. While assisted and independent living are in different parts of our community, amenities (our library, theater, fitness center, and more) are shared, and there are many common areas where friends gather, no matter where they live. Because assisted living necessitates more resident support services, it helps to have that support available close to where it's needed, hence the distinctive locations. We've had many residents move between independent and assisted living with minimal disruption to their lives as both locations offer large and beautiful spaces. We hope you'll come again so we can show you how we successfully integrate both sides of our community.

Caring89149450

4

July 22, 2014

I visited this facility

EPOCH has assisted living and independent living. The woman who was at the front desk gave us the tour. She was very nice, and it's a beautiful place. It has several fireplaces in the main part of the building. I looked at a single bedroom there, and it was very nice. The kitchen was nicely set up. They have personal trainers and they have a pool, and that's included in your monthly rent.

caring0627413

5

July 26, 2013

I visited this facility

Epoch is a very clean and nice facility. It's expensive, but I know it's a first class facility although I don't really know well enough to have a detailed opinion of the place.

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Costs for Waterstone at Wellesley in Wellesley, Massachusetts

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$12,775

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$10,320

Starting Price

Services and Amenities of Waterstone at Wellesley in Wellesley, Massachusetts

Costs

  • All Inclusive Rent
  • Entry Fee
  • Fee Structure Extra: We offer a month-to-month rental

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • 3-bedroom apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals

About Waterstone at Wellesley in Wellesley, Massachusetts

Located on the banks of the Charles River, Waterstone is Wellesley’s only senior living community offering the finest in independent retirement living. What truly distinguishes Waterstone from other independent living communities is the exquisite attention to detail we offer. Every aspect of Waterstone – from the refined Arts & Crafts architectural design and interior décor to services that anticipate your every need - has been carefully created with thought and purpose.

Here you’ll find extraordinary hospitality, services and surroundings comparable to that of a boutique hotel, including an attentive, responsive staff, concierge services, restaurant-style dining, complimentary town car transportation, indoor pool, meticulously landscaped grounds and so much more. If you’re searching for a community offering a fulfilling and active lifestyle, you’ll find it at Waterstone. And we’re ideally located near everything you want or need – including healthcare. Waterstone is just blocks from Newton-Wellesley Hospital with nearby access to Boston’s medical community.

Amid all the beauty and bustle of this vibrant community, you will also find the quiet comforts of home including beautifully appointed residences, without any of the worries or responsibilities of home ownership. Thanks to a partnership between highly respected, locally-based EPOCH Senior Living, National Development and Charles River Realty Investors, Waterstone is the only rental community in the Boston area that offers access to the premium healthcare services typically offered at a Continuing Care Retirement Community (CCRC), without the costly buy-in or entrance fee.

Map of Waterstone at Wellesley

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