Caring.com
Caring.com

(800) 558-0653

Aston Gardens at Pelican Marsh

4800 Aston Gardens Way, Naples, FL 34109

(800) 558-0653 (Call a Family Advisor)

4.07

(38 reviews)

Offers Memory Care, Continuing Care Communities, Independent Living, and Assisted Living
Top rated on Caring.com

2015

Photos of Aston Gardens at Pelican Marsh

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Explore Nearby Verified Providers

Be sure to consider these verified communities in your search.

Get cost information
Find out availability
Ask about payment options

Reviews of Aston Gardens at Pelican Marsh in Naples, Florida

4.07

(38 reviews)

  • Facility

    4.2

  • Staff

    4.1

  • Food

    3.8

  • Activities

    2.8

  • Value

    3.0

Top rated on Caring.com

2015

Louis

5

February 7, 2024

I visited this facility

We signed a contract for Aston Gardens at Pelican Marsh. It's something we can afford, and we liked what we saw. There's a library, a theater, a swimming pool, and an exercise room. The bills are included in your rent. The person that we have the most contact with is Darlene, and she answered all our questions. We met the director of the whole facility, and he was very kind and helpful in answering our questions. We met the chef that is the head of the restaurant and the preparation of the meals, and we met the exercise woman who gives advice and helps in the exercise room as to what is most beneficial. They're undergoing some renovations.

Dennis

4

January 14, 2023

I visited this facility

I've visited Aston Gardens at Pelican Marsh and it was pretty good. It's a broad facility and it's like an apartment complex, it's not just one monolithic structure. The tour was excellent, the staff was friendly, and the person I dealt with was very good. It was nice, though the actual room floor plan wasn't as nice as the other place I saw. This one is my second choice. They had excellent transportation for their residents, like for doctors' appointments. The facilities were better than the other place. They had a couple of dining areas and the workout facility was nice. One thing I was looking for was the exercise programs they provide. The only thing I didn't like was if I am in independent living and I needed assistance, I'd have to relocate to the facility that provided that, which is the next building over. It's going to be on an adjacent campus.

legrandfromage

1

December 30, 2022

I visited this facility

In early 2022 we left a deposit of $1000 to insure we would be notified of a vacancy for our desired accomodations. We have subsequently asked for a return of this deposit and have been given excuses for several months and now our calls are not being returned.

Kristen

4

October 5, 2022

I am a friend or relative of a current/past resident

My mother is in Aston Gardens at Pelican Marsh. They've pretty much overpromised and underdelivered. I think that they just got inundated with a huge amount of seniors and they weren't prepared for it. I think that it was not necessarily all their fault, given the situation with COVID and a lot of people changing jobs and changing careers and not being able to hire the proper staff. One of the things that bothered my mom is that they only provide transportation to the "popular church of choice," which ends up not being my mom's choice. She sold her car when she moved there. We didn't think that she would need to have a car anymore because transportation was being provided to her when she only needed to go to church and go to the grocery store. The whole church thing has been a huge disappointment to her. The other thing is they used to allow residents to keep their bicycles or adult three-wheeled bikes in the front of the apartment buildings. The actual residents who live there decided that they didn't want the bikes in front of the apartments anymore. They only found two spots within the community to stick them in like a carport, which made it pretty inconvenient for those who didn't live across the street or across the way from that particular carport in that building and would have to walk quite a ways to go get their bike. If somebody is in their mid-eighties, that's a huge issue. They were supposed to have a variety of things on their menu, and they don't have that. My mom has not seen a rotation in the menu yet, but I also know that they're short-staffed due to the pandemic and people moving into other careers and whatnot. They are struggling and they could have a nice place there, but they don't have the help. They're not staffed properly to do so. They're working on it, which is what I'm told, but when you're 80-something years old, you don't want to hear, "Oh, yeah, we're working on it. We're doing the best that we can." She lives in a one-bedroom, one-bath, so it makes more sense to have a Jack and Jill kind of bathroom so that the person can access the bathroom from the bedroom versus having to go out into the living room to be able to enter the bathroom. They have a great social activities calendar, a hair salon right there on the premises, and the clubhouse is great. The residents are all very nice and friendly. It's more of a management issue. They need to just be more honest with the residents about their shortcomings, rather than saying, "Oh, yeah, we're working on it, this is a great place to live in," like really building that sales hype because as a family, that's what sold us. Then after getting involved, it just became kind of a disappointment. Once you move your 85-year-old mother in there, it makes it difficult to end up uprooting her again and moving her someplace else.

Christine

5

June 26, 2022

I visited this facility

We chose Aston Gardens at Pelican Marsh. It was very welcoming and Julie who handled the sales was delightful. The rooms were lovely. They provide two meals a day, breakfast and lunch or breakfast and dinner. They have a library, a card room, a theater, a barbershop, a beauty shop, and a gym. They have every kind of amenity that you could ask for including a chipping green. It's perfectly located for us. It was central to everything that we do. Overall, we were very pleased with the rates and everything. They offered just absolutely everything that a person could ask for. You have housekeeping and transport service. They even actually change your sheets on your bed and wash and fold your sheets. It's perfect for us as independent livers because we don't need assistance right now, but they also can move you from independent to assisted.

Efalkenb

1

January 30, 2022

I am a friend or relative of a current/past resident

Assisted Living at Aston Gardens has turned into a nightmare. Things were going downhill, and then all the managers left in Sept/Oct 2021. The director or AL, the Director of Nursing and Wellness, the Memory Care director, the Activities Director. Then almost all of the care givers. Some were not great to begin with but some were. There is a new director now but there is virtually no staff. They constantly have caregivers from temp agencies who don’t know what they’re doing and do not know the residents. And not enough help. Mom is often left languishing in the morning with no one to help her get dressed and to breakfast. It has been a constant battle. They won’t pay what they need to for full time help. We hate to have to move mom who has Alzheimer’s because of this. We have had multiple conversations with upper management to no avail. I am stressed out everyday trying to get mom the basic care we signed up for. It’s a nightmare.

Linda

5

November 11, 2021

I visited this facility

We toured the assisted living and independent living of Aston Gardens at Pelican Marsh. It was pretty. It looked very well-tended. The people looked very well-tended. One of the things I liked was, if you need a ride to another part of the campus, someone in a golf cart comes and picks you up and takes you there. It was very pretty, it was bright, and it was spotless. It didn't look like an old people's home. The staff who toured me was very knowledgeable and very nice. The whole place was lovely. It was very homey. They do housekeeping.

Kathleen

4

July 11, 2021

I visited this facility

I chose Aston Gardens at Pelican Marsh. I thought they had a very caring and compassionate staff. They had everything that I was looking for including the location and the price point. Their room sizes were good. They had tons of activities. It's an older facility, and they're working on renovations right now. They need some updating. I had to get home, but they gave me dinner to try; it was excellent.

William

5

April 2, 2021

I visited this facility

I like Aston Gardens at Pelican Marsh. I thought it was very good. The rooms were bigger than any others that I saw. I didn't care for the meal plan too much. The staff was very nice. I looked at their menu; it had a variety to it, and it looked like it was quality food. They had full amenities. They had everything. It was a very comprehensive location. They had continental breakfast and either lunch or dinner. They only had one meal a day. It was a good experience.

Susan

4

March 18, 2021

I visited this facility

I was very attracted to Aston Gardens at Pelican Marsh. There were two things that kept me from saying, "This is the place" though. One of them was the room. They have one-bedrooms, studios, and two-bedrooms. The two-bedroom was nice, but I thought the one-bedroom was horrible looking. It's really boxy, dark, and small. The studio was better; I liked that better. The fact that they have had the same staff there for a long time, the very low turnover, was an exciting thought to me. The only other thing that I was a little bit less happy about was this building that we walked into. It looked very nice and attractive, but it's not attached to the residences. It's like a clubhouse for I don't know who, and I thought it was really like the most attractive part of the place. I think the place had a lot of possibilities but it seemed like the big, beautiful building was not accessible to the residents. I think the independent people get access to the nice place, but the assisted living people do not, and that's weird. There were a lot of people walking around, and they had their masks on. I met residents and they were up and were interacting, so I thought that's a nice thing. The lady who helped was really nice, she was terrific. I really liked her.

Ron

4

February 23, 2021

I visited this facility

My mom is moving into Aston Gardens at Pelican Marsh. It is close to where she lives; my brothers and sisters are still here in Naples so it is a lot closer, and that was a big thing. They have room service, linen service, and concierge service. She got a bedroom with a den and another half bath and that was another big plus. We just happened to catch a special they were having, which is over $1000 less a month. The visit was limited with the virus, but the lady actually brought food over here while they were talking, and the food was good. We met two people and they were very nice. They just remodeled everything, it's all brand new.

Brenda

5

October 2, 2020

I am a friend or relative of a current/past resident

We found Aston Gardens At Pelican Marsh for our loved one. It's been great, everyone's been very helpful and friendly with helping my dad get acclimated, and everyone's been great. Everyone's been very helpful with everybody and they're very friendly. No matter the position of the staff member, they'll go out of their way to help the residents and the families. I tasted the food and it's good. In fact, the chef sat down with my dad to see what his food preferences are, and so they've been helpful in that way as well. The dining area is under construction right now. They recently re-opened the pool, so they have water aerobics, they have a little putting green, they have bingo, painting, and exercises.

She101219

4

October 18, 2019

I visited this facility

The rooms at Aston Gardens at Pelican Marsh were nice and large, and they have good views. The grounds are just okay, they're not great. The only problem is that everything is separated like the memory care, assisted living and independent living are all separated. In order to get dinner or lunch or whatever, you have to call a trolley, and the trolley would come and pick you up or drop you off. And when you have to leave the dining room or any of the activities, or anything that takes place in the main building, you would have to take the trolley back and that's a big detriment. The main building is where all the activities and the dining room is.

3twomany

1

June 12, 2018

I am/was a resident of this facility

Turnover of management is a big issue together with a lower sense of professionalism. Seem to elevate telephone operators to management positions within short period and little to no education behind them. I say there are better facilities in the area that should be looked at for the money !!!!!!! Last year during hurricane season the residents were without electric for 4 days !!!!!!

MF

3

April 30, 2018

I visited this facility

The gentleman who took me on the tour of Aston Gardens at Pelican Marsh was very nice. It's an older facility, but it's quite well thought of. However, when you're living in Florida, there's high humidity. Their living spaces were nice, but not as nice as some of the others. I noticed that when you enter the building, it smelled musty. I think part of it is the fact that the doors open and close and it is hard to air-condition the hallways. Going into an apartment, you don't smell it, but it is unpleasant when you walk into the building. It smelled old and musty. Part of the building did not have the smell, but the other part did. They assured me that there's no mold, mildew, or anything like that. I think it's maybe because of the older equipment there.

Elizabeth

5

July 17, 2017

I visited this facility

Aston Gardens was a beautiful place, but my mom feels that it might cost them too much money. The community was excellent and offered assisted living, memory care, and individually owned and rentable condos. We went to a brunch there and spoke with the residents. They liked it very much. The people who facilitated the brunch were very nice.

Christine256816

3

March 31, 2017

I visited this facility

Aston Gardens at Pelican Marsh was campus-style and very nice. They were very helpful. They had a bus that brought people to Wal-Mart or doctors' appointments. I excluded it because the size of the place was too big. They do crafts. They had dinner and offered a second meal. The hallways in the common areas leading to the facility seemed older than the unit themselves.

Karen550576

4

September 30, 2016

I am a friend or relative of a current/past resident

Aston Gardens at Pelican Marsh is a very good place. The room is great. Mom has been there for a couple of months, and she is happy. The place is not too large, so there's more individualized attention. They have tea parties, Hawaiian themed parties, church services, bingo, and trips. They have a putting green and a pool.

drjjoe

4

July 21, 2016

I am/was a resident of this facility

We are new residents (4 weeks tomorrow) and our initial impression was not positive. On our first day in the apartment we found 4 problems which should have been found on a careful "walkthrough" by staff. It has taken almost 4 weeks to correct them. We have received no verbal introduction to the community . We were handed a manual to read.. The reception we have received from other residents has been great. The food is much better than we would have expected. At this point, despite the initial negative experiences, we are happy to be in Aston Gardens at Pelican Marsh.

Robert431580

5

July 7, 2016

I am/was a resident of this facility

I am very happy here at Aston Gardens, and I’ve been living here for four years. I am happy with my room, the food, and the activities. I’m happy with the helpful staff. I moved here without seeing the place, but after I got here, I’m very pleased with it.

Louis13

4

December 28, 2015

I visited this facility

Aston Gardens is a nice facility, but they didn’t have an apartment available, only a studio, and that was unacceptable because I needed more space. The rooms were nice, though. The residents looked happy. They have the lowest turnover of the three I went to.

Phyllis116696150

5

December 10, 2015

I visited this facility

We liked Aston Gardens a lot. The rooms were quite large and had two bathroom, which was the thing that I was really interested in. Some rooms were bigger than others and had different layouts, so everything in them was a little different and didn't get really monotonous with everybody living in the same house. The place was awfully nice.

Anonymous113180250

5

November 22, 2015

I am a friend or relative of a resident

My mother is at Aston Gardens at Pelican Marsh and, so far, everything has been excellent. The staff is phenomenal and provide excellent care. The place is clean and home-like. They have all kinds of social activities. Each day, there is a calendar with various functions from religious services, card games, bingo, and lectures. They do trips and have big holiday parties with families included. It truly feels like a home. There is nothing bad that I can say about it because everything is perfect.

Caring112599250

5

August 31, 2015

I visited this facility

The lady we met at Aston Gardens at Pelican Marsh was a wonderful person. She explained the facility to us thoroughly. Their apartments were very nice. The dining area was very nice as well.

not-here

1

August 22, 2015

I am/was a resident of this facility

They are big on promises and very small on follow through. You may well be lied to. The food is just horrid. Often just can not stomach it. Complaining just gets you labeled a "troublemaker". Covered parking exists but it is so filthy and bug infested that it is disgusting just to get to your car - and it costs extra for filthy covered parking. We have lived here for about two years and we are looking for other quarters. Move here and you will be sorry. Strongly suggest you look elsewhere!

Anonymous107415650

5

June 8, 2015

I visited this facility

I thought Aston Gardens was very nice. It had flowers all around it. I had seen their apartments. They were not huge, but they were nice. They also had a lot of activities. The food was very good.

Caring105356550

4

April 23, 2015

I visited this facility

Aston Gardens at Pelican Marsh best suited my parent's needs. During my visit, the staff was great and very friendly. We dealt with the lady at the reception desk, and she was knowledgeable. We saw a one-bedroom, and it was fine.

Jackie38

5

April 13, 2015

I visited this facility

We got to tour at Aston Gardens at Pelican Marsh, and we were just impressed with everything we saw. Everyone was very nice. Their dining area was beautiful. They have a country club look about it. The menu looked also really nice and had lots of selections.

Caring101828150

4

February 11, 2015

I visited this facility

I really liked Aston Gardens at Pelican Marsh, but they didn't have a place for my mother. They had a lot of activities and a lot of outings. I liked the rooms, and the dining area was big. The people were nice. We did have a meal there, and it was wonderful. It was a little bit bigger than where she is now. We kind of wanted to keep her in a smaller place just because she has trouble with her memory.

Caring101586450

5

January 22, 2015

I visited this facility

I visited Aston Gardens. The staff was very professional. I've checked out an apartment, and it was very adequate. I did try their food, and it was very good. They have movies and speakers. What impressed me about this place was the general overall appearance.

Caring81540650

3

November 18, 2014

I visited this facility

I did visit Aston Gardens at Pelican Marsh because I have friends there. I didn’t know they had to go on a golf cart to go to lunch or dinner. My friend is 91 years old, and I was like, "how could they do that," but she didn’t stay there that long. Their food was wonderful.

Coral1

5

November 11, 2014

I am a friend or relative of a resident

My parents stayed at Aston Gardens before. The place was huge and fabulous, and the rooms were gorgeous. I only moved my mom because they didn't have memory care available at the time. She was there for two and a half years. They were independent, and then they were assisted. My dad passed away, and I wanted a smaller apartment because they had a huge 2-bedroom apartment. I moved mom to a studio. However, she had wandered out of the building, and they locked it down. The reason she wandered out at 1:30 in the morning was that she was trying to find her independent living apartment. They said I needed to get her a night sitter. So, I moved her. The set up was beautiful, but I wish their memory care was larger. I just wish the activities director would come and get the people for activities because people forget. They gave them a calendar, but a lot of people forget to go to the activities, and the activities were great there. They had music every week, and they had a guy that would come in and do music. They also had bingo, puzzles, and crafts. The staff there was fabulous. They were top-notch. The chef came over from the Ritz Carlton, and they had lobster every Saturday night. It was not inexpensive, but it was well worth it. It was a great place, and I would highly recommend it, but they had a huge waiting list. It was one of a few places I saw for the decent price that had a two-bedroom apartment with a great room and assisted living. You just do not find that. That was amazing, and it was lovely.

Caring88082050

4

October 22, 2014

I visited this facility

We went to Aston Gardens. It’s massive, and it seems that there are 2 buildings, one for the assisted living and then a separate unit for memory care and in the middle is the entertainment part -- the lobby -- where they would gather for activities like happy hour and all those things. The main lobby was quite impressive, but the room areas weren’t so impressive. The door of the room locks you in the bathroom. It had very narrow hallways -- almost like a dorm or a nursing home. They didn’t serve us food, but they had little packets of cookies to give us. The person introducing was very capable and gave us a lot of information. The staff who gave us the tour was very gracious. It was active, and they have things that I -- as a community person -- could attend: lectures and things that I never knew or heard about. I had a sense of a very well balanced presentation of activities.

Caring2103

5

August 13, 2014

I visited this facility

I have a friend who lives at Aston Gardens at Pelican Marsh. She has been there for six years and she is very, very happy. I have visited there several times and spoken to Peggy. I am very impressed with everything that I have seen there. They have been very cooperative and she keeps in touch with me as far as when she thinks I will be able to get in there. I looked in a couple of the rooms where they had the art room and I noticed there was a puzzle in one of the rooms that people were working on, but nobody was in the room at that time. I was impressed with the library. At the assisted living area, I know that nobody could get out without somebody observing them. As far as the independent living area, there was certainly no drive through there. You come in and there is a gate. During the day the gate is open so you can come in, but I'm unsure about in the evening.

Thomas29

5

January 31, 2014

I visited this facility

At Aston Gardens at Pelican Marsh, everybody was nice. It was a very nice and pleasant visit. The staff was wonderful. It was a good experience. About cleanliness, I didn't notice anything dirty. The rooms were nice but they were small for me. The food was wonderful; however, they would only provide two meals. The breakfast was like what they do in a hotel with little cornflakes and pancakes and maybe scrambled eggs. The other facility I visited would provide more food.

Marlene5

5

July 31, 2013

I visited this facility

The amenities at Aston Gardens at Pelican Marsh were really great. It was beautiful. It was located nicely from where my other family was living. It had a shaded path to walk through. The independent living was separate from the assisted living. It had pools. The people working there were great. You could push a button on your unit and someone would come to you. It had a great program. They had spacious and nicely designed rooms. They had a great dining room. I could afford it and I would recommend it to others.

Cliff2

5

June 7, 2013

I visited this facility

I visited Ashton Gardens and I liked the campus-style atmosphere. The food and the dining room was very nice. I liked that they have a lounge where you can drink and mingle. They also have assisted living, if you need to transition you can go there.

Zeke W.

4

November 21, 2012

I am a friend or relative of a resident

Overall very pleasant, good amenities, including shuttle services and walking paths. Staff evinced a notable security and safety interest in well-being of residents, even exceedingly difficult ones. Food seemed bland cafeteria level but with fancy and interesting sounding names. I think this was deliberate tuning/marketing to simultaneously engage and comfort the residents, rather at the expense of visitors such as myself. Plant physical maintenance/repair seemed good, although not as adept as I might have expected from construction workers elsewhere. Appearance maintenance and gardening was excellent as seemed housekeeping and sanitation. Medical care and supervision in the higher care area also was excellent, despite EXTREME provocation. Management's interest in the facility and its overall upkeep was very good in my estimate.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Costs for Aston Gardens at Pelican Marsh in Naples, Florida

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$5,881

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$4,490

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$5,264

Starting Price

Services and Amenities of Aston Gardens at Pelican Marsh in Naples, Florida

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Garden And Patio

About Aston Gardens at Pelican Marsh in Naples, Florida

Aston Gardens at Pelican Marsh, located in the north end of Naples, Florida, is close to I-75 and Walmart Supercenter. Visitors say the rooms are spacious and well decorated and that the facility has a homelike feel. Visitors compliment the food and note that the facility provides continental breakfasts each morning. Residents praise the staff, who they describe as helpful. Residents also say they're happy with the activities offered by the facility, which include card games, religious services and trips to local destinations. Family members of residents enjoy being invited to attend holiday parties and other events at the community.

Map of Aston Gardens at Pelican Marsh

Help seniors by writing a review


If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

Request Pricing Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

mother and daughter online shopping

Compare costs, photos & reviews of senior living and care options near you.

 

Questions?

Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

(800) 558-0653

Didn't find what you were looking for?

Caring's Family Advisors can help answer your questions, schedule tours, and more.

Call us at (855) 948-3865

Helpful Articles

Senior Living Communities near Collier County, FL

  • Lee County
  • Charlotte County
  • De Soto County
  • Sarasota County
  • Miami-Dade County
  • Highlands County
Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Our Services

  • Senior Living Directory

  • Senior Care Directory

  • Caregiving Resources

  • Sitemap

  • Terms of Use

  • Privacy Policy


© 2024 Caring, LLC. All rights reserved.