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Madison Center

161 Bakers Ridge Road, Morgantown, WV 26508

(800) 558-0653 (Call a Family Advisor)

4

(4 reviews)

Offers Assisted Living and Nursing Homes

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Reviews of Madison Center in Morgantown, West Virginia

4

(4 reviews)

  • Facility

    3.0

  • Staff

    3.7

  • Food

    3.5

  • Activities

    2.5

  • Value

    2.0

lovedmama

4

May 2, 2022

I am/was a resident of this facility

Be absolutely sure the doctor writes ALL of your in-house orders and discharge orders prior to his disappearance. They are good at leaving a lot out. Also, I was on 2L of oxygen while there; they discharged me to home without any. Said I didn't need it according to what was recorded in OT chart. Said it was recorded above 88%. Either they falsified medical records or lied because my O2 saturation was 81 - 85% while walking. They also marked on my discharge paperwork that I didn't participate in therapy, which I did. It was the primary purpose why I was sent there. Now my insurance doesn't want to pay for it. WATCH BUSINESS / MANAGEMENTS EVERY MOVE. Nurses and some nurse aides are fantastic. Therapist are pretty fantastic. Main cleaning lady is good. Meals are ok; could be a bit more filling. Aides keep up with ice water in your room; which mattered to me. My bed was comfy; room was kept clean. Bathroom is shared between 2 rooms / 4 people. Climate control could be a touchy situation if you are in the bed by the window where the heating /cooling unit is.

Provider Response

Lovedmama, thank you for your kind review; we are happy to pass along your comments to the team here at Madison Center - WV! If you have any further questions, please don't hesitate to reach out!

L.Williams

5

June 9, 2021

I am a friend or relative of a current/past resident

This is a excellent facility. Our 95 year old father was there for rehab and was able to achieve his goals in one week and return home to resume all of his activities. Due to Covid -19 precautions, visitation was limited. Screening and scheduling for visiting was handled in a timely manner. As visitors, we felt welcome and had opportunities to interact with staff and ask questions. The staff provided a nurturing environment during his time there. It was obvious to us that the employees at this facility enjoy their jobs.

Provider Response

L.williams, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Elizas

2

September 30, 2020

I am a friend or relative of a current/past resident

Management is terrible. They will not communicate or address concerns. My loved one was injured multiple times and family was only notified once with little explanation. The administrator is evasive and will not return calls or address concerns. He seems to instruct staff to do the same. Residents are confined to one space but moved on a whim, personal items go missing, activities are limited, phone calls and visits are canceled or rescheduled and staff does not seem to know what is going on from day to day. This is especially concerning during a pandemic when family is not allowed near loved ones. The facility seems to be having a severe organization problem. Perhaps they are in over their heads with the current situation.

Provider Response

We would like to address the situation you have described. Please contact our Compliance Department so we can further investigate.

krisdahl

5

September 19, 2012

I am a friend or relative of a resident

I have visited my grandmother on several occassions over the past year. The facility has always been clean and grams has never looked better! They have beautician services available and she has always had her hair and nails done each time that I have visited. The facility also hosts events for the family to attend with the residents several times per year. I, along with other family members, attended the Holiday event held in November 2011 and was very impressed with the meal that was served to us. The food was very good, and grams stated that they eat like that "every meal". There are many activities for her to participate in, as well as shopping excursions and bingo. Any time she has fallen or required medical attention, the staff contacts us promptly to discuss the issue. I am very pleased with the facility and the staff of the Madison.

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Services and Amenities of Madison Center in Morgantown, West Virginia

Room and housing options

  • Studio Apartments

Dining options

  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Garden And Patio

Medicare

  • Health

    2.0

  • Overall

    2.0

  • Quality

    3.0

  • Staff

    2.0

Medicare Provider Number: 515104
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Madison Center in Morgantown, West Virginia

Offering skilled nursing, medical and rehabilitative care for patients and residents. Whether for a short stay or for an extended period, our Clinical Care Teams are focused on implementing personalized care programs to facilitate recovery and improve well-being.

Map of Madison Center

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