Do not put your loved one here. They will be neglected. The ratio is 16-1. There are not enough staff, and many are not capable of dealing with memory care patients. My family had to constantly speak with administrators... with no improvement.
We had to move my family member so that she actually received care. Please, keep looking. This no way to treat our parents.
If I could have put no stars, I would.
Reviews of Brookdale Monroe Square
February 22, 2017
I am a friend or relative of a current/past resident
September 29, 2015
I visited this facility
Our visit at Brookdale Monroe Square was very good. I thought the halls could be a little bit lighter, but the rooms were good. The dining room was light with lots of windows. They’re in the process of refurbishing everything; furniture, carpet and paint are supposed to be coming next week, so it’s all going to change hopefully in a few weeks.
The dining room was large and spacious; they have tablecloths and nice settings. They do separate the residents that need to be fed; they’re not in with the others at the same time. They were making bracelets for a fundraiser the day we visited.
August 06, 2014
I visited this facility
We visited Monroe Square and it seemed to be right for my dad. It looked like a very nice place to live; the people that lived there were very active and seemed to enjoy living there. The staff seemed very caring and the cost seemed to be within range of our budget. We have nothing but positive feelings for the community. The rooms were good enough.
July 28, 2014
I am a friend or relative of resident
I have just placed my mother at Monroe Square. I visited other assisted living facilities and this one far out weighed the others. It is bright and open, offers a massive array of activities, and the staff is great. Everyone is friendly and extremely helpful. My mother is happy here. I would recommend this facility to anyone.
June 19, 2014
I visited this facility
Monroe Square was a nice property. We looked at several different apartments, and I thought they were sufficient enough. The person we met was very nice and helpful.
September 20, 2013
I am a friend or relative of a resident
I needed to get my mother in an assisted living facility fast because she was about to come out in the hospital. The staff is okay and they pretty took good care of her. The food is okay. I'm not really satisfied with the place, but I got her in there and she's gotten used to the place by now.
August 01, 2013
I visited this facility
I'm caregiving for my father right now but we did visit Monroe Square. It was a good visit. The rooms were private so they were a lot bigger. The staff was pleasant and the facility offered the same amenities like that of others.
June 26, 2013
I am a friend or relative of a resident
My parents are doing fine at Monroe Square Assisted Living. They like the food and they have activities there. Everything is great.
February 29, 2012
I visited this facility
I found this facility to be very clean and the staff very helpful.
Photos of Brookdale Monroe Square
Services & Amenities of Brookdale Monroe Square
Costs
- Entry Fee
Dining options
- Room Service For Meals
Features
- Computer Room
- Garden And Patio
- Resident Parking
Cleaning services
- Laundry For Clothing
Health services
- Nurse On Staff: On Call 24/7
- Pharma
Guest services
- Guests At Mealtime
Diet
- Diabetic
- Low Fat
- Low Salt
- Renal
Languages
- English
Licenses
- State Licenses: HAL-090-024
About Brookdale Monroe Square
Brookdale Monroe Square provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.
We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
Map of Brookdale Monroe Square
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Brookdale Monroe Square 918 Fitzgerald Street, Monroe, NC, 28112
