Ivy Park at Mission Viejo

Jill

I am very impressed with Ivy Park Mission Viejo. I researched and toured multiple communities to find the right place for my in-laws. My mother-in law has dementia and my father-in-law is in decline, but still pretty clear. This review is for the memory-care building called Evergreen. While touring the first time I was impressed by how the staff was engaging the residents and there were very few people sitting in their rooms. I quickly learned that this is what happens there all day - every day and I can tell you that this is NOT what happens at other communities. They have activities all day long and really try to get the residents involved. We moved my in-laws from NY to be near us and the staff went out of their way to help us with this difficult move. My in-laws were welcomed in like family, the staff is attentive to their needs and they even received welcome gifts. They now live in a beautiful suite where they can be together. Per my father-in-law, the food is very tasty and I've seen that the variety on their daily menu is impressive. There are urns of both plain and fruit infused water out and available for residents to have 24/7 because they know how important it is for residents to stay hydrated. (Other communities don't do this.) Snacks are also available if a resident gets hungry between meals. They have a great doctor that comes to Ivy Park (which is a huge help for families) and they bring service like lab work, imaging and physical therapy to Ivy Park to reduce the need for residents to have to go elsewhere for such services. Finally... the staff. You'll never find a more caring group of people from the front office to the aides. I am so thankful to each and every one.

Lisa

We selected La Vida at Mission Viejo. We like the size of the apartments, the location to our home, the amenities, and the decor, and it was upgraded. It was on a golf course and we like that. It was a nice view. The rooms were large, airy, had high ceilings, and upgraded and a lot of them had views. The hallways weren't exceptionally long. The staff that we met with were over-the-top, hands down, just fantastic people. We met someone who was doing entertainment during the day and the activities director. The woman who was taking us around was fantastic, very knowledgeable, very kind, and very patient. They had a movie theater, which I thought was well done with comfortable chairs and little tables. Mom would be able to access them because the chairs had arms on them to help push her up because she had a hard time with stability and strength. The decor was nice. It also had a game room, an art room, which I thought was pretty cool because I didn't see that everywhere, and the art room had easels and all types of different art that the residents could partake in. When you entered, there was a living room that was very inviting and that's where they had a piano and a fireplace and they were doing activities and trivia in there. They had another area that they were doing games in. The residents were playing dominoes in a separate area that had a bistro attached to it where they could get snacks and drinks during the day. They had a massage room, a beauty salon that did nails and hair, which we liked, a nice library, and a fitness room. It was great. It's fantastic.

Cathy_G

I'm quite impressed with La Vida. It was hard for my mom to make the decision to move out of the family home which she had lived in for 50-years. Melanie and the staff were always very accommodating with us dropping in to view available units and drop in for a meal or activity. It took a little over 6-months for my mom to finally make the move, and she just finished up her first week. So far so good! Pros: - Melanie! She helped at every step of the way. Melanie made sure my mom found a unit in which she could be very happy. Melanie's personality and attitude are a huge selling point. Her enthusiasm for the community is infectious. - Restaurant. The meals are balanced and tasty. - Events. There is plenty to do for mom. - Residents. Everyone had been so nice, and welcoming. - Free HD thru DirecTV. - Movers. The movers (Chris and Jose?) paid attention to detail, were very nice, understanding and sensitive to my moms wishes, and got everything there in one piece. One item was damaged BEFORE the move (by my kid a long time ago) and Jose? made sure to let us know before he wrapped it up. I really appreciated that. (sorry if I got Jose's name wrong!) - Grounds are well kept. It's a smaller community, but the courtyard has two lively fountains, and the mature trees and green space is truly relaxing. - Recent remodel. They really freshened everything up. I love the design choices. My sister in law came for a visit and said it was like an 'upscale resort'. - Festive! They have put out some very festive fall decorations. Just makes you smile :-) Cons: - The Wifi is actually shared, and not private. We had to call Cox to get a dedicated line so we could use Vonage. Not a huge problem, but something to be aware of. It delayed us getting the phone setup for a few days. Had I know I could have had Cox out on the scheduled move date. No other cons that I can think of. Overall very happy! Thanks La Vida team!!

Marilyn706248

I toured and I like that it had a nice view from the front, but they did not have swimming pools and balconies. Their food was adequate.

Robert B.2

It is a very nice place. So far, so good. If you have to be in a place like that, I guess it's one of the better ones. They have good staff, and I'm happy with it. My wife is in the memory care building, and they have a separate building for assisted living. The staff is very friendly, helpful, and very good to the patients. They have a lot of entertainment and games to keep the patients' minds occupied.

anonymous115112950

I chose it because it offered me a little more than 700 square feet of private living space. It has varying levels of care that I receive depending on what I’d like to have and how I function. It has its own kitchen, housekeeping, and I have an in-house doctor who comes to see me. Those were things that interested me to begin with.