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Reviews of Dogwood Pointe, assisted living by Americare
MoCo February 10, 2016
I am a friend or relative of resident
My mother has been a resident at Dogwood Pointe almost a year now. We have been very pleased with the care that she has been given. The daily activities, the home cooked meals, and the individual attention and care have been marvelous. Any concern we have had along the way has been thoroughly addressed. My mom loves it there and now refers to it as home. I would highly recommend this assisted living to others who are having to make decisions about their loved ones. One can rest assured they will be taken care of with love and concern.
Bob21 April 25, 2013
I am a friend or relative of a resident
My initial call to Dogwood Pointe did not go the way I expected it to. My wife and I had already entered into discussions with Mother about going to an assisted living facility in Columbia, her having moved close to us almost 14 years ago. With the health challenges she was now facing, all of us concluded that her going into assisted living was the right approach at this time. She threw us a curve ball though when she announced that what she really wanted was to go back to West Tennessee and possibly to Dogwood Pointe. She already had some friends and relatives there and she asked me to make a call and find out about it. I had never heard of Dogwood Pointe, and told her I really couldn't picture her making this kind of a move, but I would check on it. When I called the facility I first talked to Sabrina, the nurse and then to Administrator Melissa M. Sabrina gave me a general overview of how things worked there, services offered, etc. Then I talked at length to Melissa about Mother's health issues over the last four months and what was happening presently in all our lives. Without going into the details of the conversation, much of which is still too emotional to talk about, I came away from it feeling that this just might work. That evening I relayed the information to Mother and told her that my wife and I were prepared to do whatever would make her the happiest. It was up to her, whether to stay in Columbia or move to Milan to Dogwood Pointe. She said she wanted to go home.
We have never met a person like Melissa, who has such a compassion for older people and the issues they face. She also has an understanding of the emotional turmoil families go through as they struggle to meet the needs of aging parents. This same spirit of compassion and caring can be seen throughout the whole organization. Upon our arrival all the staff members introduced themselves and told us how glad they were to have Mother there.
Initially my wife and I spent two days in Milan getting Mother settled in. By the end of those two days, we knew for sure that this was a place that would help meet her physical, emotional and spiritual needs at this stage of her life. We want to express our heartfelt gratitude to Melissa and the Dogwood Pointe family for making Mother feel that she is truly home again.
From Dogwood Pointe, assisted living by Americare
To us at Dogwood Pointe - assisted living by Americare in Milan, Tennessee, assisted living means two things: you do the living and we help you live. Our personal assistants provide what you need when you need it. Here, the emphasis is less on paperwork and more on people. Our licensed nurse and certified medication aides get to know our residents like family, with all of their unique needs and preferences. It's like home.
Dining is a focal point of our residents' day at Dogwood Pointe - assisted living by Americare. It starts with an open breakfast with eggs just the way you like them. We accommodate our early risers ready for toast and coffee as well as those who can't start the day without a big hot breakfast. Comfort foods, foods familiar and favorite, are part of our menu.
Our admission counseling services are comprehensive. Our administrator helps guide the family through all of the care options available to them as well as through the maze of paperwork involved with accessing our public long term care benefits. Making it easy on the family is our first priority at Dogwood Pointe - assisted living by Americare.
Features of Dogwood Pointe, assisted living by Americare
Technology and entertainment
- Cable TV in resident's rooms
- Beauty/Barber shop
- Gardens/outside patio
- Parking for residents
- Some residents have in-room kitchenettes
- Pets: All Pets
Location of Dogwood Pointe, assisted living by Americare
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