Mi Casa Nursing Center
330 South Pinnule Circle, Mesa, AZ 85206
2.64
(14 reviews)
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Reviews of Mi Casa Nursing Center in Mesa, Arizona
2.64
(14 reviews)
Facility
1.6
Staff
1.3
Food
1.3
Activities
1.3
Value
1.0
ShavolG
1
|
November 22, 2021
If I could rate them a zero I would. My mother was in this facility for 3 weeks and she called it the hell house. The first night there nurses walked off at night and for hours patients were unattended. Some managed to escape the facility. My mother was sent for PT to get her strength back up for be able to do Chemo for her cancer but she is now completely bedridden due to lack of care and activity. They barely worked with her. In the 3 weeks she was there she was only bathed once even after asking to be taken to the shower area many times. I called the Facility Director and he stated they would get my mom a bath and somebody came in and partially wiped her down but still five days have passed since that call and she still was not bathed. I picked her up yesterday on a Sunday and she was wearing the same clothes from 7 days prior. The food is horrible and mom was frequently awaken at night from people crying out for more food. Many of her items packed are missing including clothes, a blanket, and hygiene items. She told me that she overheard one of the nurses stating a patients' family member gave them cash for taking care of their mom and my mom was thinking she too should give cash to get better care. WOW!!! I also told the director this and he basically told me my mom must have misheard but he would look into it. My mom has stage 4 gastric cancer and she will most likely need one of these facilities in the future , however due to this experience she said she will NEVER allow herself to be admitted to another facility willingly again. The guilt I feel now seeing my mother in a more diminished physical capacity due to the lack of care than before is heart breaking. DO NOT CHOOSE THIS PLACE! MI CASA YOU NEED TO DO BETTER THESE ARE PEOPLE WITH DIGNITY AND SHOULD BE TREATED AS SUCH. DONT BOTHER WITH THE GENERIC RESPONSE ABOUT THANKING ME FOR THE REVIEW WITH THE CHANCE TO IMPROVE BECAUSE I SPOKE TO YOU DIRECTLY AND NOTHING CHANGED.
no hair
1
|
June 11, 2021
MY wife when their for one day and during the nite they never check on my wife i call her 4 time NO ANSER i then call the main office they said they would call back not till the next DAY . My wife first meal was if for a dog with the money we had to pay if you have a choise 3 or 4 CENTERS to go MAKE THEM THE VERY LAST ONE YOU CHOUSE OR DONT CONSIDER CASA AT ALL FOOD BAD ,NO GOOD AT ALL CAN,T REACH THEM SERVICE AFTER HRS THEY WILL CALL BACK ????? . THEIR A LOT OF BETTER ONES OUT THEIR in MESA .
october10
1
|
October 18, 2020
While being placed here during the Covid19 breakout in June, and the facility claiming that they’re doing their best, if this is their best I wouldn’t want to see their worst. First they need to address the lack of proper training of the people that they have, then they need to hire more competent people, trained for the positions that need to be filled. There seems to be a overall feeling that in time the problem will fix its self, I say it won’t unless more residents file complaints about treatment in this facility. Thank you Terry Gill
kingmanks
1
|
October 16, 2020
I found Mi Casa to be minimal in nursing care in ward 1, or the admit possible Covid19 ward where I spent my first 2 weeks. Upon being transferred to ward 5 I was subject to having to deal with nursing ineptness, but also a roommate which I was incompatible. As my first day was full of no one listening to anything I told them, like I had a mental fog, medication and verbal abuse were rampant. I only met one “nurse” on days that knew somewhat what she was doing. Night shift were very rude and verbal when asking for pain medication, I was told there wasn’t any in my name, and I would have to wait until morning. So ended up waiting from 8:00pm until 5:49am for pain medication. They served cold breakfast, and do no cleaning of trash that makes the can overflow. From what I understood from the nurse in ward 1 they were to bring fresh water, or ask you to what you wanted to drink. Neither of which were done. And if that weren’t enough, I also had my pen stolen from my table, on night shift. All in all a very bad/sad day. This place and many like it are depressing enough without neglect, verbal abuse, and lackadaisical work habits. If you read this think twice about sending anyone to facility like this.
spowell145
1
|
May 4, 2020
Neglectful , my husband waiting a long time for nurse response. Therapy only happened when he complained or if I called to ask about it. Because of Covid19 i could not visit. I finally requested his release ,after inconsistent reports about his recovery and number of Covid19 cases in the facility.
just the Truth
2
|
January 24, 2018
This place has very nice pic on web page but this place is a very bad place I would not have my love one stay here staff don’t care for the resident I over hear staff telling residents no they can’t have no more to eat the staff don’t answer call light in Reasonable time social service work can’t give u Direct answer always I’ll have to look into it she always replies with the indirect answer unprofessional they always have Excuses why something happened
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Services and Amenities of Mi Casa Nursing Center in Mesa, Arizona
General
- Resident Capacity: 180
Medicare
Health
2.0
Overall
3.0
Quality
5.0
Staff
4.0
About Mi Casa Nursing Center in Mesa, Arizona
Mi Casa Nursing Center is a Senior Living provider in Mesa, Arizona that offers residents Assisted Living and Nursing Homes services. Contact Mi Casa Nursing Center for more details on services and rates.
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