Walnut Crossing

MrsRody

Horrible place and short staffed, causing them to cut corners. My mom was neglected after a serious fall, which they NEVER called me about, then lied and she died 8 days later from a severe brain bleed. They had the nerve to move someone into her room while she was actively dying down the hall. Don't let the tour of the beautiful facility fool you. They don't care about your loved ones, only money.

Nell

My father has been in Walnut Crossing for about two and a half weeks now, and it has worked out very well. Right now, everything is five stars. I can't say enough good things. The food is probably more of four stars, only because it's not always hot. My dad likes his food extra hot. Aside from that, it's very good. He's very happy there and very pleased with everything. The staff has been very gracious. The facilities are immaculate. The size is perfect for my dad, so everything there is very good. Their activities director has been very good. It feels like it's a little bit more expensive because it is a smaller facility. He doesn't really need that much help other than with the visual limitations. It's very hard to gauge what a person who has visual limitations needs. He compensates very well. I feel like the cost is higher compared to the other place.

Nancy

I went to Walnut Crossing. I think it's absolutely wonderful. The residents were very, very open, and walking around and talking, and they just seemed so happy. The place was very neat and clean. I didn't get any food, and I had to ask for something to drink again like in the other places. I went into the office with two people and I said, "Could I have something to drink?" And they had a refrigerator right there and they pulled out a bottle of water, which I thought was very good. Both of the ladies that talked to me were absolutely wonderful. I enjoyed them. When I left, the residents were playing bingo, and when I was given a tour there was a huge calendar on the wall, and from the time you got up to the time you wanted to go to bed, there was something for you to do. They had a nice library. They had a nice room to workout/exercise. They had a person who was in charge of all the activities. They had a quilt group for those that liked to do quilting. I absolutely love that place. If I could move in there today, I would do it, but it costs $3,600 a month. Once a month they have a happy hour, where residents can get a beer, or a mixed drink. They had popcorn on movie nights. They just have something all the time.

Holly

The only holdback I had with Walnut Crossing is that it was so far from where I live, but it's literally around the corner from where I work. The staff was fantastic. The food was fantastic. Everybody looked at me and spoke to me. Everybody was very friendly and very outgoing. I liked the rooms, and they were bigger rooms. The place was clean. They have an activity director, and they've got something going on every day.

Dortha

I toured Walnut Crossing. Some of the staff members came in when we were touring the rooms, and introduced themselves to me. We didn't have to pursue them to get introduced. They came in with housekeeping and the nurses. I talked to the head nurse for a very long length of time, and they were very nice. The facility was very clean and very personal. The tenants could decorate their own doors and the wall beside it, so they could acknowledge that the room was theirs. They don't want them to think that they're in a hotel. I also went through the memory facility which is a lock-down. It has the same apartments but without the refrigerator and microwave, it's the same area.

Kelly

I primarily toured the assisted living at Walnut Crossing, but I saw their memory care unit as well. The community was very bright, cheery, and clean. It felt homey. I didn't have a ton of interaction with the staff, but they were very knowledgeable and seemed very caring about trying to find the best option for my dad. Their rooms seemed roomier than some of the other ones that I searched for, they were clean, and basically had everything anyone would need. The dining room was shut off because they had some COVID cases at the time, so they had to eat in their rooms. They showed me their activities room, they showed me their worship area for church services, and they show me where the laundry and housekeeping were. They had areas like a coffee bar. The upkeep seemed nice, it was well-maintained.