Walnut Creek Assisted Living & Memory Care

Kathleen

My friend has been staying at Walnut Creek Assisted Living & Memory Care for about a month now. She moved into their assisted care last month but they decided that she needed to go into memory care so she moved into the memory care unit on Friday. The place is close to my house, it was very nice and clean, and the people were very friendly. I've been up there several times a week and there's plenty of people there to help encourage her to do something. Her room is very nice. They had just redone their whole memory care unit and she's in double occupancy. There's a big bedroom on each side and then there's a big bathroom in between the two. It's plenty of room for her. The facility itself is very nice. They have several nice sitting areas scattered throughout the area. On the memory care side, they have a nice living room kind of area for them to interact. I haven't been there much since she's been in the memory care because I've been out of town, but it has a nice outside area where they can walk. They have an activity room and of course, she eats all her meals there, the lunchroom is very open and nice. Every staff that I've interacted with has been very helpful, very friendly, very positive, and motivated.

Christi

My mother is in Walnut Creek. Everything looks kept well and clean. The hallways are extra wide. The staff is very pleasant. She hasn't been there long enough to know anything about activities, but I've seen them watching TV and playing bingo. She loves the food, and from my observation, too, it seems like it's homemade. It doesn't seem like any of it is frozen. They have a beauty shop and a library. I was shown an arts and crafts room that contains a sewing machine that the residents are free to use if they want. I would have to give the staff a three because I've only interacted with maybe four of them, and only once each. Value for money is dependent on what kind of level of care that you have, so the higher level of care, the more you're gonna pay.

Melissa

My mother-in-law has moved into Walnut Creek. We're OK. Everything is fine. We are glad that she went there. I think they're taking great care of her. Everything is really nice. It smells really good in the facility. We went in when we moved her in, and everything was nice and clean, and it smelled really good.

ReviewerApril12

Walnut Creek seems nice, and it's working for us. My husband's apartment is very clean. The staff is friendly. The food is nice and satisfying. They have bingo and cards, and that's pretty much what I have observed.

Linda

Walnut Creek is very clean and my uncle loves the food there. He's even gaining weight. All he talks about constantly is how well the staff takes care of him. And if I need anything, I don't hesitate to call them and they take care of it. He likes all the staff members, and they're all nice to him, and they're very friendly and outgoing. The director, Bobbie, she goes above and beyond. She always tells us that if there's anything we need they wouldn't be able to fix it unless they know it. My uncle doesn't get involved in a lot of their activities there although he's offered it. One time he went down to join their cookie social, but I can't get him to do the exercises. He likes to sit outside and walk around a little bit to visit with folks that are also out and about. They give the residents quite a lot to do since I'm over there quite a bit and I see them.

Evelyn

Everything about Walnut Creek was good. They have a place for my dad to go outside. The staff was friendly. The living atmosphere was very nice. The dining area was very nice, very appealing, and clean. His room would be a private room with a bath. The fees were good, but there's an annual rate increase. The price is all-inclusive and includes cable. They have 14 units and it's one staff member for seven people. They check on the residents every hour, make sure that they get up in the morning, that they're dressed and cleaned up, and at night they check on them every two hours. The memory care residents can move around freely in the area. They shower the residents three times a week, or more if needed.

Diane

Walnut Creek was lovely. They explained everything to us and showed us the room. My mother's name was on the door even though she's not there yet. She will be in assisted living -- the first level -- because she doesn't require a lot of help right now. When I visited it was clean and everybody seemed happy. They told me her room was going to be completely overhauled with a new carpet and new paint. The staff was very kind, knowledgeable, and supportive. The dining area was pleasant. They take them places, they play bingo, music, and they have happy hour. They have transportation to Target, Wal-Mart, out to lunch, and to the doctors' office. I have a friend whose mother-in-law stays there for respite care all the time, and that was the biggest reason for me going there. It's a nice small facility, it's all on one level, easy to get to, and the people responded right away.

sosad222

Within the last few months the food had gone for bad to worse. The director doesn’t listen to the residents and will not make the necessary changes to improve the quality of the food being served. It’s so sad because otherwise we’re happy here. You just cannot eat what they serve. Seems like they are understaffed also, poor employees are spread to thin. They’ve had a big turnover in staff in the last few months also. So sad because it a nice size facility and alway smells and looks clean.

normag

Please do not place your loved one at this facility. You can not judge a book by it's cover. Your loved ones are not getting the care that they need nor the care that you or someone is paying for. The staff that cares the the residents are not trained to take care of them as they should. The is not a nurse on site 24/7 as advertised. The directors of this facility do not know how to manage. Your loved ones deserve the best of care now. Due to the lack of management skills there are cost cutting initiatives that are affecting the residents care. You are not getting what you are paying for. When you take a tour, ask to speak to other residents. Ask the right questions. I am not a disgruntled person. I am looking out for the best interest your loved one. I am extremely disappointed in the Walnut Creek assisted living facility. It is a very nice facility, but that is all.

Karen731475

Walnut Creek was very nice. It was well kept and smelled fine, The rooms were convenient and fairly reasonably priced. All memory care is expensive, but they were a little less expensive than some of the other options. We are no longer there because my dad has passed away. The leadership, like the executive director, were great, but the hands-on staff was less professional than I would have preferred. They made some errors that if they had been better trained, they wouldn’t have made those mistakes.

Willie388375

Walnut Creek was good. It was clean and friendly, and people there were very courteous. The facility was located in a nice area. I liked the fact that they offered so many different programs. The place was clean, the people were friendly, and the presentation was OK. It wasn’t over-the-top, but it was acceptable.

Chow460827

Walnut Creek was a nice facility, and the tour was fine. They were very cordial. The dining area seemed clean, and it seemed like they have good food, but I haven’t had a taste of it. I was just touring and talking to the executive director.

Edith9

I can say that the people at Walnut Creek Assisted Living are Texas-friendly. They were very good with my mother, made her feel like a million dollars, and made my brother feel very comfortable. Everything was nice, clean, and tidy. They have about 50 people and all kinds of activities, like singing and community meals. They had a community living room and crafts, some bingo, and computers. Of all three places that I visited, this one was perfect. I'd like to live there myself.

Caring84406050

We've already placed her in Walnut Creek. It's very clean, very well run, and efficient. The staff was very knowledgeable. It's super clean and reasonably spacious. She eats the food every day, so it's OK. She's in the memory care unit.

Linda15

I've visited this facility and I really love the place. They have very nice amenities. They really have very good programs and activities for their residents. The people and staff were nice and very helpful. As to what I've seen, they really take good care of their residents and they provide a very high quality of service. They are very professional and passionate about their work. I would likely choose this facility once my dad is ready to move in to this situation.