Brookdale East Side

Laurie Valentine

"Perfection is not attainable. But if we chase perfection, we can catch excellence." ~ Vince Lombardi The Brookdale East Side staff is consistently in the "chase" and they are catching excellence each and every day! My father became a resident on October 27, 2022 and we have not looked back or have had a single regret since placing him at Brookdale. The studio room is small but we have it arranged so that everything my father needs is right at his fingertips! Change is difficult for anyone, but the Brookdale staff has made the transition as painless as possible. The most important amenity for us is that my father is able to have his cat, "Leon", live with him at Brookdale East Side. I live close by and visit every day so I am able to do my father's laundry and light housekeeping as well as take care of Leon. My father is very happy with his new residence and he says the food is very good. I have sampled the food as well, and I am very impressed! Any questions or concerns are addressed as quickly as possible and I can not say enough about how kind and compassionate the staff is to the residents and the visitors. When I leave after my visit I have total peace of mind that my father is in very good hands, the same hands that are catching excellence at Brookdale East Side!!

Jackie

Brookdale East Side was a much smaller facility and was not quite as bright. The residents were extremely nice though and the staff was more than pleasant. They're truly vested in their people there. It's an older facility, but it was neat and clean. They have a front door like a veranda and provide haircut service.

Torii

I went to Brookdale East Side. It's very nice, the director is extremely nice, she's very helpful. It's just too small for my mom, and it was too expensive. If you go there, all things are included, so it's much more money, you pay the full shot whether you need it or not. The staff was very caring, they know everybody. The only thing I don't like about them is they don't have closets, they have wardrobes, and that takes up space within the room. They are on the small side, but they're not bad. I saw the menu, and it looks pretty good actually.

Mary

My mother will move into Brookdale East Side this Sunday. Money was a factor. I just like the people and the location. It's close to me. They were all very accommodating, they were very kind, and they were very good when they met my mother. They came out to the house, they did an assessment of her there, and they made her very comfortable. I wish the rooms were bigger, but they fit the bill. The surroundings seemed nice. It's really in kind of a densely populated residential area, but you don't really feel that when you're there, because it's set back on the lot, and it's kind of a nice, wooded environment.

Rose

Brookdale East Side is a really nice place. I really loved it, but unfortunately we are not able to move in because they don't accept partial Medicaid and partial pay from the patient. It has to be strictly self-pay. I don't understand that, but that's the way it is. The staff were very lovely and wonderful. They gave me a lovely tour, they were all very gracious, and that was very nice. It was a very lovely facility, too. I would love it if my daughter could be there. It's also very close to my home -- just within a mile -- so it would have been an ideal place. The dining room was beautifully set up, and the apartments were very nice. The small studio had its own private bathroom with its own shower, a nice window to look outside, and enough room for everything that a person would need, like a chair, a bed, and a dresser. All the other areas were very clean and very nicely kept. They also have a library there.

Kathleen

Brookdale East Side was very nice. It was a larger community with more activities. However, it's about a half-hour from where I live, so it wasn't as convenient. We had to wait for a while for a staff member to give us a tour; that’s was one thing I was concerned about. The community was beautiful; however, I didn't think that we needed to wait as long as she had as waiting. They have a shuttle bus, and they go out on trips, they have video screen where they can play games, and they have crafts and exercise class. There were quite a few activities.