Atria Tanglewood

Atria was like a really nice hotel when you walk in. The girl there was awesome. They had games, movies, singing, and people coming in for entertainment.

We were ultimately disappointed. My fiance's Mom was there for a few years until she passed last year. Reading the other reviews, yes the place is well appointed and clean. The staff is friendly and empathetic, but solely from bottom up. Being that Atria is privately owned by a hedge fund, the focus of management is almost solely on their salary and bonuses. Yes, you might get a few trite smiles and polite conversation, but no substance. In addition, the staff holds obvious favorites instead of treating all persons fairly or trying to draw the more reticent or shy residents out Activities are targeted to perhaps draw residents out for only 1 event per day. The clear preference is for residents to come out of their rooms only for meals. less effort for staff. Although there are signs not allowing tipping, the most ballyhooed event of the entire year is the employee holiday party where family of residents receive multiple " entreaties" to contribute to year end employee bonuses. the implications are clear. In all instances, family-posed questions, inquiries, request for information are frowned upon and typically unanswered with again the clear implication that family cannot always be present at the facility, therefore it is better for family to remain silent and take what comes. Theft is ongoing. Speaking with the residents, they frequently report items missing from their rooms. Their complaints are often attributed to the vagaries of old age. My fiance's mothers pearls, a treasured possession and not once removed from a medication lock box for which there was only 2 keys - one for residents and 1 by management somehow disappeared after her death. A senior management person frequently bragged about her " 94% success rate with placing residents at the correct tables in the dining room". Questions about how this was achieved was met with a blank stare. Her methodology was only to place a new resident at an empty seat. If there was an argument or episode of significant magnitude, then the person was moved. The Dr on staff is empathetic, but a volume physician - dealing with multiple assisted living, hospices, and nursing homes throughout the area. Weekend appointments are limited to a few minutes. In addition, several residents go in without the benefit of family. There is no procedure for an Atria nursing professional to be present at the Dr visits and report the findings back to family. Although reports of thefts are dismissed as the rantings of elderly, there seems to be no need for an Atria professional to be present at Dr. exams to account for these " old age" gaps. Our advice, if the need for placement in assisted living is unavoidable, to seek out the smaller, non-chain operated facilities where management inclinations would be more of a calling than a money hunt.

Atria is specially well-maintained. The people are very upper-class elegant, but very old at about in the 85 years old age group. The rooms are very well-kept, nice, and have their own private bathrooms. The food appeared to be from a five-star restaurant. When she went in there, the medical staff was a little shaky as far as the medication was concerned.

I visited Atria Tanglewood. The rooms there were slightly smaller than the other facility. The people were very nice. They're excellent.

We looked into Atria Tanglewood, and it was very nice. It was very clean, very neat, and very well appointed. It has very nice grounds. The rooms and the level of care were nice. They had what we needed.