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Reviews of The Austin House
Overview of Ratings
June 29, 2012
I am a friend or relative of a resident
The first thing I noticed was their warm friendliness. Also, it has a small population and they have the ability to give specialized care. I didn't have a second option when I saw this facility. The fact that they watch my mother very closely and escorted her at all times, this made me happy with their service. The place is small enough to see when she's moving which is what I like. There is a language barrier but they are trying to overcome that. Most of the girls speak Spanish than English and mom does not talk any Spanish. That was a concern but they seemed to be very warm and caring. They listen to what the people want and try to give them that. The place is very clean and it's decorated beautifully. Right now we're waiting for a shared bedroom. She is currently in a communal bedroom while waiting. She hasn't made any comments about sharing the room. Though the room is shared, they keep it nice and everything and she's only there for sleeping. Their food is very home made and very delicious as I have eaten there a few times.
About The Austin House
The Austin House is an assisted living facility in Lutz, FL that offers residents independent living options and daily support services.for more details on housing, services, and rates.
Map of The Austin House