Hillcrest of Loveland

Hillcrest of Loveland was OK, but it wasn’t very homey or welcoming. It was very stark. It kind of looked like a hospital ward more than an assisted living home. They offered a bunch of activities.

Be careful what they tell you about room availability and the options to move from one care level to another. In November they told my Mom they had a room for her and a few days before the move they called and said the room would not be available for a few more weeks. A day later they called and told her it was available again. We moved her to independent plus and they indicated that if we decided she needed assisted living it would be no problem to move her to that level and that she was first on the list. In January she was hospitalized and we called to ask if we could move her to assisted living when she was released. They told us sorry she is 3rd on the list but could accommodate her in an assisted living space that shares a bathroom and bedroom with another resident. Needless to say we are not taking this option and are moving her to a different facility. We were also told that because we didn't give 30 days notice we would be required to pay for 30 days of rent. All along they have been sketchy about room availability and they way they communicate has not been honest. Unless you know specifically the care you need and move directly to that level, I would not recommend this facility. This entire process cost us an extra $5,000 considering the $2,000 deposit we had to pay along with the extra month of rent.

We loved Hillcrest of Loveland, and we're happy with what we saw. I thought everything was very clean, pleasant, and attractive. What we really liked about was that it wasn't too big. The people who worked there are so nice, and they make you feel welcome. They have transportation to church.

Hillcrest of Loveland is excellent. We moved my mother there. We like everything about it, and it's very nice. The ambiance is great. The rooms are excellent; they're just the right size. The meals are excellent and very good. The security is very good as well. The activities are very good. It is a very good value and is just right for our budget at about $2,700 per month.

I thought Hillcrest of Loveland was a nice facility. It is more of like an apartment complex. It looked pretty clean. The staff was really friendly. The rooms were nice and appropriately sized. Their dining room looked pretty nice. I thought it was a restaurant style. I would recommend it.