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Reviews of Village East Inc.
Overview of Ratings
December 08, 2016
I am a friend or relative of a current/past resident
My father was at this facility for many years, my father and our family were very satisfied with the care and services provided by the wonderful staff at the Village. This place is like a family all of the staff treat the clients like their own family. They take the time to know each resident and their families personally and always go out of their way to provide the best care possible. The food and dining services are excellent, everything is home cooked and served to order, there is always snacks and fruit available and the cooks always accommodate any special requests, I would recommend this place to anyone!
February 04, 2015
I am a friend or relative of resident
My mother lived at this facility for a short time. A lot of the caregiver were not friendly. The residents sit in front of the TV most of the time. Caregiver would yell at the residents and even sit in the same chair to have a resident scratch her back. The residents would not have any assistance in the dinning room if they needed it. They would be left to take care of themselves. My moms room would not be cleaned especially the bath room on a regular basis. One of the caregivers would always complain about my mom, such as having to help with going to the bathroom. My mom fell three times and no one told me. I found out from my mom. I found pills on the floor where the caregiver would not remain in the room to make sure she took them. If you are looking for a place that cares and assits, this is not the place. Very disappointed. Don't believe what you are told from the director.
About Village East Inc.
Village East Inc. is an assisted living facility in Louisville, KY that offers residents independent living options and daily support services.for more details on housing, services, and rates.
Map of Village East Inc.