Reviews of Palmcrest Grand Retirement | ASSISTED LIVING
Caring101899850 March 11, 2015
I am a friend or relative of a resident
My parents are having a little bit of problems with what they need on a daily at Palmcrest. And on a scale of 1-10, I would rate their services as a 4 to 5, 10 being great and 1 being bad. My parents are happy with the way they are being treated and things that are going there. I am not happy with that.
It was a pretty nice facility, it's clean, and the people were very attentive the first time I was there, but within the last few months they have changed management. Another company took over, and for some reason some of the staff members are not performing the job they are supposed to be doing.
I would not recommend them unless the relatives lived nearby to visit the people that are going to be staying there at least once or twice a week so they can see firsthand how well the residents are being treated. I would not recommend it for people like myself being away. I can only hear when I talk to my parents on my phone complaining about their lack of services and they are not getting what they are paying for.
Caring86130350 June 23, 2014
I am/was a resident of this facility
I’ve been in Palmcrest Grand a little over 4 years now. It’s an old building, and it’s big, spacious, and fairly comfortable, but it needs some serious repairs, like plumbing and electrical stuff. I have a room with a bedroom and bathroom, not very big, with closed in closets. It’s OK. The staff is pretty nice. The housekeeper comes by once a day and cleans the room, and it works out pretty well. The food is terrible, and I don’t know if it is due to budget problems or lack of capable people or both. They have a pretty large dining room downstairs that houses 100 people. It’s more utilitarian, with a hard floor and nice fixtures, but it’s OK. They have a pretty good activities director. They play different games on a daily basis, like Bingo and blackjack. We have a tai chi class once or twice a week. They have movies once in a while, maybe a couple of afternoons a week.
Willy Mae Nelson March 20, 2013
I visited this facility
It's really nice at Palm Crest. They give good service. The place is clean and they wash the linens once a week or as needed. The food is all right but it's bland. They have to have it that way because not everybody can have salt. You can also order food that you like. The staff is all right but we had to talk to the manager or the activities director because some patients scream and the like. However, they seemed not to get your message across. I would still recommend this facility though.
D. Crossley April 18, 2012
I am a friend or relative of a resident
At first I was nervous about going to an assisted living facility because I had the mental image of an "old folks home" from a movie. But I was happily surprised to find out that either a lot has changed or Palmcrest is just an exception to the rule. The facility was clean and well maintained, even though it did remind me of a hotel. All of the lamps and sofas seemed to be bought en masse. George was a widower an lived in a small "studio." It was more or less just a room with an attached bathroom but he had personalized it with his own things, namely a big old record player and stacks of jazz records.He said he would rather live on his own but that every once in awhile he has trouble getting up out of bed so it is nice that he has the staff there to help him when he needs it. I didn't really get a chance to talk with any of the staff but they all seemed friendly and always greeted George by name when they saw him. All and all I think Palmcrest is a nice facility that seems to respect their residences.
From Palmcrest Grand Retirement
Palmcrest Grand does everything possible to create a care free, warm and friendly environment which offers all the conveniences of home - but without the demanding responsibilities and hassles of every day chores. Now is the time to relax and enjoy living life as it was meant to be lived - with Style!
Our residents experience “The Palmcrest Difference” each and every day. We invite you to visit our community to witness these benefits firsthand:
- Family owned and operated with 25 years of experience
- Newly renovated and professionally decorated
- 24 hour staff committed to each resident’s care
- Large Movie Theater in House
- Adult Day Care
- Specialized Memory Care
- Wander Guard System
- 24 hour surveillance system
- In House Gift Shop
What Makes Us Special
Three superb and nutritious meals are served daily in a beautiful, spacious dinning room. Each meal is carefully prepared. special diets and preferences are accommodated as needed.
Features of Palmcrest Grand Retirement
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio apartments
- Companion suites: We offer companion suites
- We charge an entry fee
- Fee structure extra: $1000 entry fee
- Minimum rate: $3,000/month
- Pets: No pets allowed
- State License(s): 197607490
Location of Palmcrest Grand Retirement
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