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Reviews of StoryPoint Libertyville in Libertyville, Illinois
Doug
3
|
November 7, 2023
My mother was at StoryPoint Libertyville in the independent living apartment. It was a newly remodeled facility, so it was very clean and well-maintained. It was a nice community. However, they went through three executive directors in the 18 months my mother was there and that concerned me. The staff were okay, but I wouldn't describe them as going in or out of the way to do anything. They have a third-party service that I think pretty much takes the brunt of all the stuff going on in the place and taking care of residents. They have gone through two or three chefs in the time we were there, and I would argue that it has gotten worse with every change. I ate there once with my mother, and it was not good. My mother's apartment was very nice. It was remodeled just before she moved in. It's tall ceilings. She had a unit with a bay window, so it was very well-lit. So the apartment itself was very nice. For activities, they didn't do a lot during what I would call the workdays. They had some evening activities, but not a lot, I think maybe at least once a week. They're more casual events, not necessarily well organized. It was newly remodeled, but even in the 18 months, they were struggling to keep up. They need to work harder at engaging their residents. They didn't do a lot to engage my mother. For example, if she doesn't show up to an activity, nobody goes down and knocks on her door and says, 'You're going to come to join us?' They appointed some resident ambassadors who pretty much didn't do much more than any of that type of stuff either. They just kind of went to the activity, and if you were to come and visit, they might be one to show you around, but they don't do a lot to engage their independent living residents.
Provider Response
Camille
4
|
January 29, 2023
I filled out papers for a waitlist at StoryPoint Libertyville. Everyone that I met there was friendly. I liked the look of the apartment. What I didn't like about it is that not all of their kitchens were updated to stainless steel. They still had many that were older white appliances. The staff I dealt with was open and easy to speak with. They sent me a schedule of activities and invited me to come back and have a meal there so I can participate and get a feel of how it is to interact with the other residents there.
Provider Response
ReviewerFC122922B
5
|
January 10, 2023
The residents at StoryPoint Libertyville appear to be active. I would consider moving my dad there. The staff during the tour was extremely responsive. They had a salon and a fitness center. What I liked about it was a lot of the activities were kind of right out in the open, right when you walk in the facility. You see people engaged at a table and playing cards. That was something that was very visible and easy to witness, very easy to see once you step into the facility. The facade was very good.
Donna
5
|
November 23, 2022
I went to StoryPoint Libertyville. The facility was very nice. The staff was amazing and very welcoming. The value for money was about the same as with the other place. In their unit, they had a washer and dryer and a dishwasher, which is huge. They have a nice courtyard and a nice room where they have activities. They had bands there. It's very nice. The staff were very attentive when we came in. It's near hospitals, restaurants, and shopping.
Edna W's daughter
5
|
October 19, 2022
Mom has a lovely room with a great view. She is well taken care of and the staff seems to genuinely care. Even though there are many activities, she chooses not to participate and is very happy in her room. They make sure that she has her meals, medications and take care of her cleaning. She prefers to be at ‘home’ at Story Point because that’s where she is most comfortable. Caretakers and nurses are all concerned and caring.
TinyTot
5
|
October 16, 2022
There are so many activities to choose from, the residents are kind, the facility is clean and welcoming. Bingo is a favorite. They also have theme weeks or theme nights which really break up the monotony.
Caryn R
5
|
October 15, 2022
My mother has been a resident in assisted living at StoryPoint for approximately 8 months and I am extremely pleased with the care she has been receiving. This past Winter much of her time was spent in the hospital or in different rehab facilities. We were able to witness positive and negative issues with these places. She would text me daily when someone was too rough with her or was not pleasant. She has not texted me any negative comments since being at StoryPoint. The management and dining staff have been extremely helpful and flexible offering meals that agree with the doctor’s orders. There is no perfect place for my mother, due to her medical needs and situation but StoryPoint comes extremely close. She is always clean and very happy, I am not greeted with an unpleasant smell when entering and the building is always spotless. There are always residents sitting in public areas talking to each other no matter the time of day. Although this was a tough decision to make, I am confident we made the right decision picking StoryPoint for this chapter in her life. I highly recommend it if you are looking
Mark Mason
4
|
September 22, 2022
StoryPoint Libertyville is a very caring community. They make sure each individual is treated with dignity and respect. They have created a caring culture among the residents. They offer a wide variety of activities for people to participate in. This social interaction has been very beneficial for my mom. The rooms have been recently redone and provide a safe and home like feel.
Tink1958
5
|
September 12, 2022
The staff is so kind. The new owners have made so many wonderful upgrades. They had quite a bit to do. All is not finished but h they are working diligently to get it done. One of the best things about Storytime is how hard they do with whatever may come up. Just remember nothing is perfect, it’s hard to find people who try. They have many ! The apartments are all updated and very spacious. They have so many extra activities and amenities. To many to list.
LKHORTON
5
|
September 12, 2022
The staff are all friendly, caring and responsive. I am very happy and relieved that my dad is living in such a nice place! Thank you!!
James
2
|
August 12, 2021
StoryPoint Libertyville was beautiful. It's a really impressive facility, but the memory care section was poor. It was like an afterthought. I didn't like it at all. The facility itself was very attractive and very large; but as far as the memory care section, I was very disappointed. It was like they shut it off in a little area by themselves. The dining area and the little meeting room were dingy, and they were really pushy in trying to promote the place. Though the price was right and they made an offer that would have been very favorable, I just wouldn't want to go there. The staff was good, but they're still wearing masks too. You got to sign in on a computer. The people behind the desk were still wearing masks, and this was after everybody else had eliminated the masks.
Provider Response
Evelyn
5
|
June 3, 2021
I'm in StoryPoint Libertyville and I think it's a beautiful facility. They have a lot of activities, and now that we're coming out of the COVID, you can do more things. The food is fantastic, it's just delicious. I have a studio, it's nice and roomy, and it's big. I have a refrigerator, a kitchenette, two closets, and a lot of furniture in here, and I have a dog. They have a happy hour, there's a choir, and they go on scenic drives on Sunday, they have trips to the stores around here since there are a lot of those in the area. They have al kinds of table games and card games, there's a beautiful billiards room, and they're also redoing it, there's bingo, a walking club, rummy, there's pizza parties, and a lot of things. They're not doing it right now because of COVID, but they do painting projects and things like that. There's a stitching class, there's all kinds of things including exercise classes, they share travelling tips, and videos, and they show movies that you can watch in the room or in the day room where they show the movie. The facility is beautiful; everybody that visits here would say that this is a beautiful place. The value for the money is fantastic.
LCAndrews
4
|
April 26, 2021
The staff of StoryPoint is its outstanding feature. They are genuinely caring and compassionate -- and upbeat and friendly. The activity staff is especially strong, encouraging and assisting Memory Care residents to take part in daily activities ranging from exercise, movie gatherings and even "Happy Hour". Residents are stimulated and enjoy companionship on whatever level they can. StoryPoint offers residents and families peace of mind at thie very difficult stage of life.
Wendysman66
5
|
April 17, 2021
The staff here are very knowledgeable about each resident.The rooms are very comfortable with. a washer and dryer .The food is great they have different selections each day. They have a bus for shopping.
Ann
5
|
November 28, 2017
The location was very nice. I would be going there if it were a little closer to my house. Everything was very clean and neat. It smelled good. The person who I met was extremely helpful in the process and the different levels of care. The staff was very friendly. The rooms were very nice compared to other locations. I found the room to be very clean and updated. I saw a list of activities going on. I thought the common areas were very nice.
margitta207280
4
|
June 6, 2017
It was my second choice. The salesperson that I talked to was very good. We had lunch there, it was very open, and I liked the plan of the rooms as well. It was a nice situation, and it was nicely laid out. It has all of the various stores all the way around, and you could go to any store that you want to go to since they are close by.
Christine285755
3
|
April 19, 2017
It would have been our second choice. We tried one meal that was very good. We saw a spacious one-bedroom room. The grounds were very pretty and had lots of trees. It had independent living all the way to memory care and different activities and outings. It seemed like their activities would have been good. This place was clean. The staff all seemed very friendly. However, my dad was turned off because the person who was presenting it said they served alcohol weekly. My dad is not that much of a drinker, so the way that she was talking about it turned him off. The other people we met were friendly.
Deb644728
5
|
April 12, 2017
My tour was fine. The staff was very knowledgeable and gave us a lot of information. The rooms had a washer and dryer, which was a plus. The rooms and kitchens were just the right size, and the food was very good. The people were all happy and talking.
Dawn417156
5
|
March 23, 2017
The woman who took us on a tour was unbelievably kind, very positive, and very nice. Their amenities are not as high-end, they have cookies and cheese in the afternoon, and they're dog friendly.
Dee437674
5
|
October 13, 2016
It was very good. The staff was friendly and accommodating. The rooms looked very clean. The kitchens and living rooms were small, but the bedroom and bathrooms were very nice. The residents looked good considering their age. They looked pretty good. We had lunch, and we had a tour; and the food was OK.
Marian681842
5
|
September 15, 2016
It was very friendly, very comfortable, and had great storage space. They were very helpful and good at answering questions and taking us around. I liked the woman that talked to us the most; her name was Karen. I think we are going to like it there. They had extra large closets. My goodness, you could put a small office in there.
Jim120241250
4
|
February 29, 2016
It was a nice place. They have a variety of bedrooms to choose from. The staff were nice. They have an activity room where the residents play board games and card games. Their dining area is beautiful and comfortable.
Christine116983350
4
|
November 30, 2015
It is very pretty. The staff was very welcoming. The layout was less attractive, but I understand they were doing some renovation when we visited. The renovated rooms were very attractive.
What you can do with Caring
Costs for StoryPoint Libertyville in Libertyville, Illinois
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$4,350
Starting Price
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$4,350
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$5,300
Starting Price
Services and Amenities of StoryPoint Libertyville in Libertyville, Illinois
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
General
- Resident Capacity: 70
- Pets Allowed: Small pets allowed
Licenses
- State Licenses: 5107690
About StoryPoint Libertyville in Libertyville, Illinois
Welcome to StoryPoint Libertyville! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our various senior living options include independent living, enhanced living, assisted living, memory care, and respite care. Throughout each service level, we strive to make every moment of every day something special. We know it’s the small details in life that make a difference. Every resident becomes a part of our family, and we work with each of them at their pace to create the experiences they want. StoryPoint Libertyville is a place where residents can truly Shine. Everyday.
Independent Living
Independent living is designed for individuals who want the privacy of an apartment home with the added benefits senior living offers: meals, housekeeping, maintenance, transportation, activities, group outings, fitness programs, educational seminars and more.
Enhanced Living
A bridge between independent and assisted living, enhanced living is designed to promote the greatest level of independence for individuals who need a little extra help. It includes all the benefits of independent living plus the peace of mind that comes with affordable, custom personal care packages that can be tailored to individual needs.
Assisted Living
Assisted living provides a licensed environment for individuals requiring everyday assistance while promoting the greatest level of independence and privacy.
Memory Care
Designed for those with dementia or other memory impairments, memory care provides services in a licensed environment by specially trained professionals.
Respite Care
Our respite program is designed to provide comprehensive support for those who are in need of temporary care. We also offer spacious apartments and access to our community’s services and amenities.
Community Amenities:
• 24-hour staffing • Restaurant-style meals served daily • Large, elegant dining room with private dining rooms • Social, educational, and recreational programs and activities • Housekeeping and laundry services • On-site beauty salon/barbershop • Scheduled courtesy transportation • Well-stocked library • On-site therapy services • Lounge area with a big-screen TV • Computer area • Activity center with games • Religious services • Exercise room • Piano in the common area • On-site banking • And moreHelp seniors by writing a review
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