The grounds and facility is nice as are the admissions staff, but that's where it ends. Nurses are rude and lazy. My mother-in-law was here for a few days for inpatient rehab following open heart surgery. First of all she's diabetic, so she needs a very specific diet, the did not give her a diabetic diet. After repeated requests they did not give her a diabetic diet, her blood sugar routinely got up to 500 and she needed way more insulin than normal just to function. Also due to the poor diet here, she developed a bowel obstruction. We never would've known except one of her daughters is a nurse, she recognized some of the symptoms and asked a nurse at the facility to check her. The nurse said it wasn't her job and walked off. So she tried the information desk to ask someone else and was again refused help. Since she herself is a nurse she went ahead and checked out my mother-in-law, who it turns out was bleeding, in a good deal of pain and in need of medical attention. When she asked the nurses to take my mother-in-law to the hospital they again refused and said a doctor would need to order that. So she asked them to call the doctor, which they also refused. So at this point her daughter grabbed the chart from the nurses desk, found out who the doctor was, called the doctor and explained the situation, he immediately ordered her to be sent to the hospital for treatment.
The staff then told us she would be going to Emory Midtown but not when. After repeated calls they continue to state that she's going to Emory Midtown but they don't know when, we heard this from more than one person. The frustration is building at this point and we get a call from mother-in-law letting us know she's at the hospital, but she's at Gwinnett Medical Center. LifeCare never called to correct the false information they had given us.
I can't in good conscience recommend this to my worst enemy, it's a wonder they're legally allowed to operate. Their negligence would've severely injured my mother-in-law had it not been for one of her quick thinking daughters.