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Desert Peaks Assisted Living and Memory Care

5525 Cotton Bloom Court, Las Cruces, NM 88007

(800) 558-0653

Verified Partner

4.07

(14 reviews)

Offers Assisted Living and Memory Care

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Reviews of Desert Peaks Assisted Living and Memory Care in Las Cruces, New Mexico

4.07

(14 reviews)

  • Facility

    4.0

  • Staff

    4.5

  • Food

    4.0

  • Activities

    3.7

  • Value

    4.6

Michael

5

February 14, 2024

I am a friend or relative of a current/past resident

My sister is at Desert Peaks Assisted Living and Memory Care. I haven't found anything not to like. The people who interact with the patients are very caring and very personable. They treat them with utmost respect, and they do all they can to make them feel that this is their community. The rooms are wonderful. Every room that we saw was completely sanitized, repainted, and redecorated everything before they moved in, so it looks like a brand-new place. They were very helpful because we couldn't get a move or schedule for when my sister was going to move in, so they actually came and picked up her furniture and put it in place. I've had several meals there with her, and the food is restaurant style. It is very good and very nourishing. They have activities all day long. They have a puzzle room. They have people come in and talk to them. I live in Florida and we just came back yesterday. The day before we left, they had a lady musician who came in, and she played the ukulele and sang songs with them. It was really nice. They have scheduled four or five special activities, a couple in the morning, and most of them in the afternoon. Every Friday they have a get-together, and they make it very special. They get everybody together, they have drinks of their choice for them, a party, the whole routine, and then dinner. It's about an hour-and-a-half to two-hour affair, and everybody joins in. They have plenty to do. From what I've seen, it's a very good value.

Ronald

4

October 11, 2023

I am a friend or relative of a current/past resident

My wife is in Desert Peaks Assisted Living and Memory Care. What I've seen of the care that the staff is giving is very good. The facility is quite clean. Her apartment is clean and it's being kept clean. It's good and the hallways and all that stuff are nice. I've been in the dining room, and it looked very good, but I've not used it. My wife is stuck on the bed, and she eats in her room. Communication is good. When I have questions, they respond quite quickly. The staff members are cheerful and talk with my wife. I enjoy talking with them too as far as that goes.

Ken

4

April 8, 2023

I am a friend or relative of a current/past resident

My mother has moved into Desert Peaks Assisted Living and Memory Care. What's best about them is their staff and just how easy they've been to work with. Another reason we like them is that they will let you put your own furniture in the room and make them the way that you like them. Her room is not a big room by no means, but it's got everything that she needs. We're working on bringing the rest of her stuff over there. So we like that. I've only eaten one meal there, and I have been with my mother for quite a few of her meals there. I think the quality is good. There's not a big variety as far as choices like some of the other places I toured. But my mom is not too picky, so she is going to like something that they serve for sure. For activities, they just had a St. Patrick's Day party with a lot of little prizes they gave out for different things, and they do bingo and crossword puzzles and a couple of other games. The other thing I liked about them is they have a good outdoor patio that's all fenced in. It's really big, and they have a yard with flowers, rose bushes, and that kind of stuff. It's built in a square. All the inside rooms look into another outdoor area where they keep turtles and stuff, so I kind of like those things, too. It's an older place and it's not as snazzy as a few of the others I looked at as far as decoration and stuff. But I'm more concerned about the health care and the staff than the decorations. And in terms of value for money, they're the most reasonable than most that I found.

Provider Response

Dear Ken, we appreciate you taking the time to rate and review Desert Peaks Assisted Living and Memory Care. Your feedback means the world to our team to let us know how we are doing and we are grateful to have your mother here with us! Thank you for choosing our community to be home.

Terry

2

July 4, 2022

I visited this facility

The people at Desert Peaks Assisted Living and Memory Care were very friendly and accommodating. They have a beauty salon for the ladies and haircut services for men. The staff who did the tour was pretty good. The facility was just kind of old and the location was not very good at all. The memory care room was shared with two people and it was very small. So, it was not anything that I would consider for my loved one.

Provider Response

HI Terry, we appreciate you taking the time to write a review based on your tour with us. Your feedback is very important to us. Feel free to give us a call if you should have any questions in the future regarding our community. Thank you.

Kelly

5

September 13, 2021

I am a friend or relative of a current/past resident

We had my mom at Desert Peaks' assisted living first, then they had to move her to their memory care. So far, I don't have anything to complain about because they've been wonderful. She's been having trouble adjusting. They've had to take her to the hospital several times for infusions, and they've notified me of all instances that happened to her. The staff is wonderful. Communication has been kind of difficult because there's one number. After the first time she went to the hospital, I kept calling to get a hold of the director, and for someone to give me information. My mom went on Saturday night, and Monday I finally got some feedback. Someone answered and told me that it was the director's last day and I didn't realize it. I was a little bit upset about that since I called her all weekend, but she's no longer with the company. The new girl, Jana, who's the wellness director, has been really good at communicating with me. I haven't tried them but they serve nutritional and balanced meals. The facility itself is very homey and clean. I researched several other facilities, and this one was comparable or lower to the rates I found. I'm satisfied with it. They have a salon, but I don't know if it's open again because of the COVID. They do laundry too.

Sherry

5

October 18, 2019

I visited this facility

What I like about Desert Peaks was that the area was beautiful. It had a preview of the mountain. I like that if you want to be out, you could enjoy it. It was great. The problem was that it was quite a distance from the doctor's and quite a distance from the cancer center. They were nice people. They called and wanted to make sure they had good follow-through. The apartments were nic and the staff was nice. The place was peaceful. It was out of town so it had a nice ambience. The dining area was nice. I love the patio facility, which was really nice.

Provider Response

Dear Sherry, thank you for taking the time to write this review. Your feedback means the world to us. We are pleased to hear you enjoyed the beautiful view of the mountains. We also provide transportation to Dr. appointments, including the Cancer center. Please feel free to call and reach out if you have any questions. We would love to hear from you! Thanks again.

Deborah

4

July 17, 2018

I visited this facility

We toured Desert Peaks. The grounds were very nice. They had an enclosed indoor turtle garden, which I thought was cute. It seemed like they had activities going on too. That day, they had a birthday party where they had all kinds of decorations, and they had a piano in the activity room. As for the staff, well, I had to wait a long time to get assistance. The reason I didn't choose them is the location: It is way out of the city limits. It is at least a 20-minute drive from the city, so it is very far. And the second reason is that the room is very small.

Provider Response

Dear Deborah, Thank you for your review, we appreciate your feedback and your candor. We understand that the location is not for everyone and we are a little older building. However, you are correct, we do have a turtle garden and work very hard to provide enriching opportunity and fun for the residents. We certainly will be improving our response times, we never want to leave anyone waiting! Thank you again for visiting us and we hope you'll keep us in mind should you know anyone for whom we might be a good fit! Thank you.

Bob

5

October 9, 2017

I visited this facility

Desert Peaks was very clean and very well taken care of, and it's one of the facilities that we're going to consider when the time comes. The person who took us on the tour did a very good job. We had lunch, but there weren't any activities going on that day. The food was good, and the dining area was well-kept and clean. They had a library, a game room, outside areas, a rose garden, and a desert tortoise area. However, it's a little out of the way.

Sandra464102

4

September 13, 2016

I am a friend or relative of a resident

I'm very satisfied with Desert Peaks Assisted Living & Memory Care. It has the most home-like appeal for me. My dad is a rancher, and I was looking for something that seemed comfortable; Desert Peaks fits the bill. They're very professional, but not too institutional-like. The food varies. If dad does not care for the food, they offer alternatives, and they make every effort to provide him with something nutritious that he will eat. In the memory care unit, Dad has a semi-private room, which is pretty small. I just don't feel comfortable with him in there, although they have a very nice common area. If they could offer private rooms in the memory care, that would be better. There are only 10 people in their unit, and the bedrooms are in one little hallway. The dining and the living area are easily accessible.

Provider Response

Thank you for taking the time to submit a review. We appreciate your feedback on your experience—we work very hard to create an environment that is warm, friendly, comfortable and as home-like as possible. We are glad that you found that country home-like setting here. Memory Care is a little smaller in apartment size, we realize. Because those with cognitive impairments function at a higher level when they stay engaged with others, we encourage them to be out in the common areas more than in their own sleeping areas where they can get isolated, even with a roommate. We understand this may not be ideal for everyone, but am glad that you are pleased with the common areas since we do encourage activity and socialization as often as possible. Feel free to stop by and chat anytime if you have any further concerns, feedback or suggestions. Thanks again for your time!

Dianne37

3

April 24, 2016

I visited this facility

Desert Peaks is older but closer to my house and in a nice, country setting with an Alzheimer’s unit. It wasn’t an ideal tour; the manager had been called out, and maintenance showed me around. I saw a huge room. One of the caregivers was really helpful as was the maintenance man, but maybe they weren’t fully staffed. The dining area is average. I didn’t like the halls and the locked doors we had to go through, so overall, I wasn’t impressed.

Provider Response

Thank you very much for your feedback! It is much appreciated. I am glad to hear that we are neighbors! Yes, this is a wonderful country setting, and we have gardeners living here who are enjoying the spring time planting. I am the new Administrator, and I feel honored to be the leader of this lovely community. During the time you visited, the community was indeed in a leadership transition. I am so sorry to hear that your tour was less than ideal, but happy to hear that our maintenance person and one of our care team members were helpful. We do have an amazing team here. Since you live so close, I would love to invite you to stop by so we can meet and chat, and perhaps share a cup of coffee or iced tea or lunch together. I know how important that first impression is, and I would be grateful for another opportunity to connect with you. Thank you again for caring enough to let us know about your experience.

Anonymous117112350

4

December 17, 2015

I visited this facility

Desert Peaks is close and intimate. It is right for us. It is very clean. The staff is very nice.

Provider Response

Thank you for visiting Desert Peaks. Yes, the intimacy and the spirit of family and camaraderie of the team really creates a warm, caring, and comfortable environment to live and work. I appreciate your comments, and look forward to getting to know you better. Stop by anytime. Our doors and hearts are open to you!

Caring112663050

5

August 31, 2015

I am a friend or relative of a resident

I found Desert Peaks for my husband. I like the location. I like the facility and the personnel. I just like this place. They have a lovely room. I would recommend this place to anybody.

Provider Response

I am so glad you chose Desert Peaks! We are truly a family here, and I am sure you have already experienced that! We are celebrating National Assisted Living Week September 13 - 19, starting with a Luncheon on Sunday the 13th for Grandparents day at noon. I hope you can join us and bring the grandchildren too! We have events all week including our Care Team Appreciation BBQ at noon on Tuesday, a Wine and Cheese Social at 2:pm on Wednesday, and ending the week with Dinner and dancing with the "Oldies and Goodies Band" on Friday, from 4 - 7. Families and friends are always welcome to all of our events and celebrations. I hope to see you at all or some of the celebrations that week! Thanks again for joining our family!

Caring9706

2

July 31, 2015

I visited this facility

Dessert Peaks is a very small place. The rooms are extremely small and not very comfortable as far as I could tell. They have small suites with a little living area, a bedroom, a bath, and a tiny kitchen area where you could mainly make coffee or something like that. They also have Alzheimer's care there. They were in the process of redecorating -- they had just sold to another company -- and my impression was it was not very attractive or very comfortable. The location is very comfortable because it's in a little road with trees, and as you know we are in the dessert here, so the surrounding trees are very pleasant. The managing director was the one who took me around, and she was very nice, but I made the decision that this was not the place I want my husband to be.

Provider Response

Thank you for your feedback, we appreciate hearing from you. Yes Desert Peaks is small. We have only 45 units. For those seeking a small, intimate, family environment with a lot of social engagement in the dining room, on the patios, courtyards, porches, and other common areas with friends and families it is a good fit. Our remodel is coming to a conclusion now, including the remodel of some of our 1 bedroom apartments. We have new flooring, new paint, and new parking lot. We also expanded the Mountain Vistas neighborhood providing more specialized programming for those who have Alzheimer's or other cognitive challenges. The Assisted Living Neighborhood has amazing new flooring in the large dining room, which we use as a dance floor and party room when we have our monthly musical events. I am glad you liked our location! It is such a beautiful country setting, with lots of patios and outdoor space. We even have a Desert Tortoise habitat in one of our courtyards, and we all enjoy the natural habitat here. Please free free to stop by if you are in the neighborhood and see the changes, and join us for an event or a meal. We would love to meet you. Thanks again for taking the time to tell us your impressions. We take all feed back to heart.

Caring110660550

5

July 20, 2015

I am a friend or relative of a resident

My mom is at Desert Peaks. It seems to be OK. My mom has a room by herself right now until they get some more people. However, I think they would probably need more employees. They do have trips on Tuesdays and Thursdays. They would take them for doctor's appointments. They have a lady that does their hair onsite, but she is only there on Mondays. Also you can go in and spend the whole day with your family member. They play bingo and board games, so I think it is alright. The memory care units are locked, and the other ones are not locked, so there are actually two sides to the facility. The facility is very clean, and everyone has been friendly.

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Costs for Desert Peaks Assisted Living and Memory Care in Las Cruces, New Mexico

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,295

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$5,595

Starting Price

Services and Amenities of Desert Peaks Assisted Living and Memory Care in Las Cruces, New Mexico

Costs

  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We do offer companion suites.
  • Studio Apartments

General

  • Resident Capacity: 45
  • Pets Allowed: Small pets allowed.

About Desert Peaks Assisted Living and Memory Care in Las Cruces, New Mexico

Desert Peaks provides assisted living and memory care services on one campus. Our wellness services and life enrichment opportunities are designed to maintain or improve the capabilities of each resident – with the emphasis on abilities and support to maintain independence.

Desert Peaks offers community amenities that enhance the home-like environment while encouraging the social interaction of community living. We also encourage community and family connections and the changing environment in which those are maintained--which is why we are proud to offer amenities such as free wireless internet access and programming to assist elders with learning to use their devices.

Benefits include:

  • Tailoring of services to the individual needs of the elder
  • Maintenance of an elder’s lifestyle and connection to the Greater community (assistance with transportation, shopping, recreation, and volunteerism are just a few examples)
  • Programs designed to keep an elder active and engaged in life and their surroundings
  • Affordable alternative to the high-cost of in-home care and nursing homes
  • Extended ‘family’ to care and watch out for the elder’s safety and well-being
  • Regular communication with long-distance family members
  • Help prevent major disasters that sometimes happen when elders live alone
  • Maintaining the ability for home health care workers to assist with nurse-required care such as wound care or injections while living in a home-like environment

Map of Desert Peaks Assisted Living and Memory Care

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