In the beginning the facility was very nice,but for whatever reason,the cleanliness has gone done. My mother's room had the same crumbs on the carpet for a few days,the bathroom reeked of urine and the toilet seat was filthy. Step up your facility. The price that's being paid,should bring better results.Provider Response
We appreciate your feedback. The concerns you identify would definitely impact one's experience. Some of them warrant research in order to validate, and some seem to be matters that could easily be remediated once brought to our attention. In addition to your post, we hope and highly encourage that you have also taken the time to present these concerns to the Executive Director. It is an honor to call your loved one our resident, and we only want the best for him or her.