Manorhouse appeared to be clean, and the people seemed to be very kind. The rooms were very small, and that was the drawback on it. The staff seemed knowledgeable and seemed to care about the patients that were there. They knew their names and were friendly with them.
Manorhouse Assisted Living Knoxville, TN
8501 S. Northshore Drive, Knoxville, TN, 37922
Reviews of Manorhouse Assisted Living | Knoxville, TN
November 06, 2016
I visited this facility
January 24, 2016
I visited this facility
We almost moved into Manorhouse and we already made arrangements. And after we are making all arrangements to move in, they called back and said it’s going to be a thousand dollars a month more and there’s no way we can do that. We had friends of ours when we took the tour. I think they have a van that could take you out. We were really happy with it.
November 21, 2015
I visited this facility
Manorhouse had more of an older crowd; my dad is older but my mother is young. They all just seemed really old, and the rooms were very small. The staff was really nice, though.
Provider Response
The administrative staff and professional caregivers at Manorhouse take reviews from our visitors very seriously, and we appreciate those that take the time to evaluate our care and our facility.
The age range of our residents are from 67 years of age to a joyous 105. Our younger residents, and there are many in their late sixties and early seventies, enjoy the freedom to come and go from Manorhouse as they please. Likewise, they enjoy participating in a wide range of activities both at Manorhouse and off-site within our community at large as lead by our two full-time activity directors.
The rooms that we rent are comparable in size and cost to meet most budgets, and range from one bedroom apartments to kitchenette suites. Often the largest units are not available for viewing as they remain rented year round. Our residents like to boast that they live in a 57,000 square foot house in which they enjoy a beautiful bedroom with private quarters and floral gardens, maid service, and restaurant style dining prepared by our personal chef.
While we cannot satisfy everyone’s needs that tour Manorhouse, we always like to think of ourselves as ambassadors to families starting the looking process…and it is a process. We understand that moving one’s parent or parents from a large home to an assisted living community can be quite the adjustment for all concerned, and we sincerely wish this family the very best in finding a community to meet their needs, and we thank them whole heartedly for their kind words about our staff.
Manorhouse is open for tours daily, seven days a week from 8am to 8pm. We openly invite you to come and visit, interview our staff, and meet our sweet residents.
Thank you for the opportunity to respond to this evaluation.
L J Robinson, BSN, RN, MBA Executive Director
June 20, 2015
I visited this facility
I went to Manorhouse. It looked like a nice place in a more pastoral community. The lady who showed me around was very knowledgeable about other places. She talked about competitors with positive notes. I was kind of impressed. The room was nice, but it was small. It had a built-in refrigerator and a microwave. The facility looked fairly new and modern. It was very clean.
May 13, 2015
I visited this facility
The memory unit at Manorhouse had very huge heavy bars around the patio, and it looked out on a busy street. We were just not impressed with that part of it. Otherwise, it seemed to be very nice, and the people seemed to be very nice. The rooms were average sized. It had a very nice garden. The thing that put us off was the bars rather than some nice fencing in the memory unit. It looked like the outside of a lion's cage at the zoo. But physically, it was great. Everything looked good. It was a very nice clean place, and it was well taken care of. People coming and going seemed to be bright, and there were a lot of people who were very mobile. In the conversations we had with them, they didn't seem to have as many organized activities as the other places did.
April 28, 2015
I am a friend or relative of a resident
The mother of my boyfriend is in Manorhouse, and they're doing a good job. They provide her meals, they manage her medicine, and the activities director provides outings twice a week. They take her to her doctor's appointments. They have bingo, games, cards, a happy hour once a week, and religious services on Sundays. It's a very attractive well-maintained property. They allow their clients to come and go without having a locked front door, which is nice.
December 28, 2014
I am a friend or relative of a resident
She has an apartment at Manorhouse Assisted Living, and it is very nice. It has a living room, bathroom, and a large bedroom. The facility is in a residential area with a neighborhood all around it.
August 28, 2013
I visited this facility
Everything in Manorhouse is excellent. It is a very lovely place. The staff is great. Their residents seem happy there. They are coming and going a lot, so they're seem more independent. I had a meal there and the food was very good. They do have a calendar or schedule of activities and it looks like there are three or four activities everyday. Their rooms are nice. Everything is very clean. They are lovely. What I like best about this place is that overall, it is very open and clean. I would definitely recommend this place to others.
November 28, 2012
I visited this facility
Manor House is a nice facility. It's close to my house, too. That is why I was thinking about my sister and considering this facility. But my sister can't be dealt with. She has dementia.
January 11, 2012
I visited this facility
The facility and grounds were weel kept. i found the personel to be knowledgeable and helpful. They patiently answered all me questions and made a real effort to reassure me concerning the care they could give my mother. I was impressed by the rooms and the residents were friendly and seemed to like being there.
January 06, 2012
I am a friend or relative of a resident
My grandmother was moved to Manorhouse Assisted Living and my whole family was concerned with the way she would adjust to leaving her home. With the staff of Manorhouse my grandmother adjusted with no issues and said that she felt at home just after a few days. Not only did she have a staff that loved her just like she was a part of their family, but she met new friends that made her feel very welcomed. My Grandmother has been accepted with open arms by everyone living and working at Manorhouse and is more outgoing then I have seen her in quite some time. With not living close enough to visit every day, like some of my family, I have no concerns with her being mistreated and know that my grandmother is very well taken care of and she feels just like she is at home with family. With the experiences that I have had with the staff at Manorhouse I would recommend anyone to trust them with their loved ones.
October 01, 2011
I am a friend or relative of resident
My husband has been in the memory care unit since May 2010. One of the greatest strengths of Manorhouse is the staff. It starts with the top down. The executive director, Scott H., is well informed about Alzheimer's Disease and strives to provide on going training to his staff. The nursing staff is attentive is the challenges of this disease and works with family members to seek solutions. The entire staff is courteous and friendly. The setting is very pretty with an internal courtyard for the residents and their families to enjoy. Family involvement is encouraged and there are special family nights several times during the year with live music, festive decorations, and a beautiful buffet. The executive director and his staff are accessible and ready to work with family members to provide quality care and a home like environment for the residents.
September 28, 2011
I visited this facility
Manorhouse in Knoxville was beautiful... It looks like a modern-age castle rather than an assisted living facility. The building is well-kept, the staff were very friendly and helpful, and it is in an excellent part of town. I highly recommend this facility to anyone in the Knoxville area. It also has a convenient location from the interstate, without being too close to downtown.
September 15, 2011
I am a friend or relative of resident
About 7 months ago my husband and I moved my mother into Manor house from our home about 30 minutes away. I was apprehensive as how she would adjust to this change, but the team at Manor house really comforted us through the process and welcomed mom into their family right away. I really can not say enough about the managers and the nurses (Scott and Diane have been the best!). They were very professional during our transition, but also very easy to work with on any concerns or questions that we had... and we had quite a few since this was all new to us. Being 30 minutes away we are not able to stop by every day, but I really am confident that mom is in good hands. I have even spoken to a few other family members that have had their relatives in other places before Manor house and they went on and on about how much better it is than their previous experiences. I am sure not everyone's experience has been as good as ours, but I have not found those people yet - well, I guess with the exception of a comment about food - but mom says she really likes the meals and the waiters are very willing to get her whatever she wants if the menu that day is not to her liking. Oh yeah, one more thing... the housekeepers are so kind and thoughtful. My mom is a bit particular about how she likes things to be and how her laundry is folded and they take care of any request that she has. (thanks Debra!)
Photos of Manorhouse Assisted Living
Services & Amenities of Manorhouse Assisted Living
Costs
- Minimum Rate: $3095/month
- Minimum Memory Cost: $3495/month
- Rent Plus Care Fees
- Fee Structure Extra: Level 1 Included In Rent, Level Two $450 Additional, Level Three $650 Additional
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Spa
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Internet Enabled Rooms
- Wifi
Health services
- Hospice Care
- Medication Management
- Nurse On Staff: Onsite 24/7
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Fitness Room
- Yoga
- Gardening
- Arts And Crafts
Financial guidance
- Va Benefits Consultation
- Financing Advice
- Financial Guidance Extra: We Have A Certified Senior Advisor On Staff
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Languages
- English
General
- Staff Patient Ratio: 2 1
- Respite Care
- Pets: Small Pets Allowed
Nurses
- Nurses Extra: We Have 24 Hour Nurses.
Licenses
- State Licenses: acl0000000163
About Manorhouse Assisted Living
Continually seeking better ways to serve our residents and their families
To support the Manorhouse mission of exceeding customer expectations in a unique and outstanding way, we're continually seeking better ways to serve our residents and their families. In order to achieve this, we continually monitor our systems, look for new opportunities to improve or expand services and ask for feedback from our residents and their families.
At Manorhouse, our staff takes pride in their work and staff members are dedicated to making each resident's comfort and safety their highest priority. And, at Manorhouse, we believe in preserving the dignity and encouraging the independence of our residents while providing service in a warm, caring and friendly way.
Activities
- Sightseeing outings
- Educational seminars
- Games
- Small group studies
- Newcomer teas
- Walking
- Musical events
- Birthday celebrations
- Movies
- Discusion panels and groups
- Musical entertainment
- Parties
- Guest speakers
- Exercise programs
- Day trips
- Travelogues
- Painting
- Gardening
- Shopping outings
- Religious gatherings
- Yoga
- 2 Full-time Activities Directors
- Sporting Events & Tailgate Parties
Amenities
- All utilities (except private telephone and cable TV)
- Centrally located private mail boxes
- All units pre-wired for telephone and cable
- Elevator service
- Individual climate controls for heating and cooling
- Self-service laundry facilities
- Housekeeping and linen service
- Formal dining room
- Personal and flat laundry
- Parlors
- Three meals each day (restaurant style), plus snacks
- Library
- 24-hour beverage and snacks available
- Private dining room for special events
- Assistance with daily routines of bathing, grooming, dressing and eating
- Activity room
- Assistance with medications
- Exercise room
- Health oversight
- Wellness Center
- Highly trained staff on duty 24-hours each day
- Scheduled transportation
- Special services and programs for memory-impaired residents
- Outdoor patios
- Special safety features
- Landscaped grounds
- Professional, experienced management
- Convenient, lighted parking
- Professionally trained staff
- Maintenance service
- Full-time Activities Director
- Recreational and social programs
- Special Features
Manorhouse Assisted Living has first class, proprietary programs developed to serve as a consistent means to implement our mission and commitment to our residents.
What Makes Us Special
Exceeding customer expectations is our goal every day, in everything we do. We believe that a resident's life in one of our communities should be an extension of the lifestyle he or she enjoyed previously, enhanced with premier Manorhouse service and support.
Map of Manorhouse Assisted Living
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