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Reviews of Autumn Care Assisted Living | Knoxville, TN
Overview of Ratings
December 29, 2017
I visited this facility
Autumn Care Assisted Living was great and reasonably priced. The staff was very nice and accommodating.
September 14, 2017
I am a friend or relative of a current/past resident
My grandmother has been living here since 2013. There have been some issues in the past like her things going missing, but recently this place has gone downhill rapidly. They have decided to open a memory care wing here and called to say they were moving my grandmother the next day. We were not given a choice. She was moved to a smaller room where her belongings did not fit. They did not try to set up the room in the same way it was before, just pretty much threw everything in there. Then they moved her room again 2 days later. She is now confined to an upstairs common area with three other women, two who are nonverbal. My grandmother is still verbal and loves to socialize. She did not get a bath for six days. She was wearing the same outfit two days in a row. She is having panic attacks because they stole her room and gave it away to someone else. Her doctor has stopped prescribing her blood thinner because the staff does not give her her medication consistently. All of this has happened in the last week and a half. We will be getting her out of here in a few days, thank God. For a person with dementia or Alzheimer's, routine and familiarity is very important. They took everything familiar to her to move her to this "memory care" wing, where she is confined to one room. She has never wandered or tried to escape the facility. She is doing less now than she was doing before, and they raised the price 40%!!! Horribly run with almost no staff. No one ever answers the phone or calls you back. RUN, RUN, RUN AWAY FROM THIS PLACE!!!
February 22, 2016
I visited this facility
My mother is moving to Autumn Care Assisted Living. The staff seems very friendly, and they have a lot of what the other facilities have as far as trying to keep them busy. They seem to be relatively nice rooms with windows and carpet, but the hallways are wood, so it’s going to be easier for her to get around. It looked very clean and there wasn't any odor to it.
February 26, 2015
I am a friend or relative of resident
Newer facility in west Knoxville. Very nicely decorated with great rooms. Clean facility. Could be a great place. Unfortunately is chronically understaffed and new staff under trained. Most staff try very hard to be helpful but the best ones seem to burn out and leave
February 11, 2015
I am a friend or relative of a resident
We found one Autumn Care that is down the street from us that she is very happy with. It’s a very small facility; I think they have about 42 residents or so. It’s very clean new and very reasonable. We have been really pleased with it. They have a regular activity time. They have three meals a day, and they have nurses and physical therapy.
About Autumn Care Assisted Living
Autumn Care Assisted Living is an assisted living facility in Knoxville, TN that offers residents independent living options and daily support services.for more details on housing, services, and rates.
Map of Autumn Care Assisted Living