Mom recently moved in and the upstairs tenant has little kids running around all day long. After repeated complaints to the non-existent management, we were told that they would look into it. What appeared to be an ideal location for mom, has turned out to be just the opposite
Provider Response
First, we would like to apologize for your Mom’s experience. As you may be aware, Celebre Place residents are entitled to have guests come and visit at any time --- including their grandchildren. On the other hand, we do understand that not all residents like to be around children. As you may be aware, we have a new Executive Director who has spoken to the resident in question regarding the behavior of her grandchildren when they visit and our expectation of appropriate behavior by any guest(s). I do believe that your concerns have been addressed. If that is not the case, by all means please contact our New Executive Director, Debra.
